Mssugar Reviews 4

Total scam. 100% fraudulent. They will take your money. I ordered a chair and automan...received ear-buds. How does that even come close? Never order from this so-called company.

I would give these guys zero stars if I could. They scam you out of money and don't send you the items you ordered. Avoid this company!!!!!

Worst experience ever! Huge, flimsy bra's - terrible quality - wearing a paper napkin would have a better effect.
Emails for refunds come back undelivered.
TOTAL SCAM!!!!!!!!!

MSSUGAR-US (.COM)

AVOID - SCAM!! AVOID - SCAM!!! AVOID - SCAM!!! AVOID - SCAM!! AVOID - SCAM!!! AVOID - SCAM!!!

If I were you I would avoid this company like the plague!! I saw their advert pop up on Facebook and really liked the thought of the cooling sweat free ice bras. Unfortunately the two size charts to guide you to order the correct size bras that they show on their website give conflicting information, so I wrote an email asking them what size I should order, giving both my sizes. They said I should order 2 sizes larger, so I went for the set of 10 - buy 5 get 5 free 2 of each colour.
It was a HUGE expense for me at $99, but due to a health condition, hyperhydrosis I was desperate for a bra like this that wouldn’t get completely soaked!!
A month later the package arrived BUT THE BRAS ARE ABSOLUTELY HUGE WITH LITERALLY ZERO SUPPORT! The body has far too much material because they are obviously for a larger sized woman, but the cups are especially small. PLUS the online advert video shows the inserts to be full sized stretchable shaped nice material inside the cups, with the information saying that they are natural and breathable, but the things that are inside my ones are tiny pieces of thin, stiff polystyrene type material, possibly for the 1XL size bras CERTAINLY NOT FOR THE 6XL THAT THEY TOLD ME TO ORDER AND SENT ME, AND CERTAINLY NOTHING LIKE WHAT THEY SHOW IN THE ONLINE VIDEO!!! The sets are also supposed to be the same design, just different colours, but some of my ones are not only different material, but shorter in the body and literally rise straight up - THEY WOULD NOT BE FIT FOR PURPOSE EVEN FOR THE LARGER SIZE THAT THEY ARE SUPPOSED TO FIT!!

I wrote to the company again immediately and included the previous conversation thread showing that THEY were the ones who told me to order the wrong size, asking them how I return the bras for the correct size, but they obviously did NOT bother to read my email and responded offering me a $5 refund!!!!!! So I copied and pasted the same email asking how I return them for the correct size. Once again they ignored that they were the ones who told me to order these HUMUNGOUS sizes and just raised the offer by a few dollars again, saying I can keep the bras or pass them to someone else!!
This is NO good to me because I do not have any family/friends to pass them to!! I NEED THE CORRECT SIZE BRAS!!! I wrote again, but they said that to return them I would have to pay $20, it could possibly be MORE, but there’s no way I can afford that - ESPECIALLY AS THIS WAS THEIR ERROR IN THE FIRST PLACE!!!!!
The emails went back and forth, but I was getting nowhere fast. They offered me just over half of the money and said it was the FINAL offer. It was either agree to that and cut my losses, or pay out another $20+ and possibly not get ANY refund at all! I am extremely upset with myself for falling for this Con company!!

They obviously do this on purpose - tell wallys like me to order the WRONG SIZE and then send fake inferior products only to give a partial refund!!!!!!!!!!