All the staff were lovely and helpful. My rally instructor at Brands Hatch , Paul, was amazing and made sure my experience was put to full use with great instruction and no holding back. 10/10 will... See more
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I booked a 2 day package at brands hatch h for myself and my son for 11th and 12th May 2024 and unfortunately my 93 year old father has been taken to hospital and requested transfer of tickets to Octo... See more
A fantastic mornings Rally driving at Brans Hatch with the team from MSV. All the staff were friendly and extremely professional. My instructor was brilliant. He was clearly enthusiastic and lov... See more
My son and I booked to camp and watch the BTCC at Snetterton race circuit last weekend. We paid in advance online and received the online tickets including a reserved camping plot which we paid in a... See more
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The official website for MSV, operator of five UK race circuits, British Superbikes, BRDC British F3 Championship and PalmerSport corporate events.
Contact info
Brands Hatch Circuit, DA3 8NG, Longfield, United Kingdom
- 01474 872331
- activities@msv.com
- www.msv.com
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Brands Hatch instructor Paul was incredible!
All the staff were lovely and helpful. My rally instructor at Brands Hatch , Paul, was amazing and made sure my experience was put to full use with great instruction and no holding back. 10/10 will definitely do again
It was super easy to get to. Overall had no issues and plenty of staff about to help
A money grabbing rip-off
I've been to several BSB events this year and each time I've been increasingly disappointed with the way MSV operate.
Tickets are outrageously priced for what you get.. campsite toilets are often filthy within the first 24hrs. Never seen anyone cleaning them. And the are never enough of them, or enough emptying points.
No one polices the loud music and generator noises that go on in to the night way later than they should. The prices for food are verging on extortion.
The campsites are a noisy, free free for all, mayhem with no organisation. Some people expand their pitches so far that they start to resemble a medium sized city while others arriving later have nowhere to go, and the staff don't care. No one polices anything to make it fair for everyone. I've they have your money, they just can't be bothered.
MSV are just interested in taking your money (which they'll never refund) and giving you as little as possible in return for it.
The only good BSB event we went to was Thruxton. That was great. And guess what... its not run by MSV. What a coincidence.
They're just greedy, money grabbing corporate exploiters who will charge the earth and offer as little as possible in return. I've heard that they don't even pay the track side marshals. They just exploit their goodwill as volunteers. I don't know if that's true but it really wouldn't surprise me in the least.
A disgrace all round.
Trust pilot really need to start allowing negative numbers for companies like MSV because one star is way too good.
Disorganised
Disorganised, difficult to deal with, no communication. Dreadful at media accreditation and officious in the extreme. Even when they admit material failure in process on their part, somehow they manage to make you feel like its your fault.
Autos de France
Autos de France - Oulton park 11.07.2026.
Paid £24 each for 2 tickets for the above event. (£48) along with paying for a hotel the night before (£80) and approx. £50 in petrol to attend the event so circa £178.
The event was described as having (Direct quote off their website here) "Plenty of themed entertainment, French inspired cuisine, and several trade stands which will add to the festivities" So, themed entertainment ZERO - French inspired cuisine NONE - Several trade stands NONE. (There was not even an ice cream van!) Other than looking at other French cars parked up on the grass there was NOTHING. NOWT. ZIP. Total rip off both in terms of money but also our time and effort. Clearly a deceptively mis advertised event that goes against trades description and the like. RIP OFF.
Confusion with passenger being allowed…
Confusion with passenger being allowed to join me. Great drive though with Carl.
Ive just done a track day at Donington…
Ive just done a track day at Donington with Mario as my instructor.
I was nervous before hand, but he was brilliant.
Put me at ease straight away.
I learnt loads and now feel more confident in going for my ARDS test.
Thank you Mario.
RallyMaster Experience MSV
What an Excellent Morning doing my Rally Driving Experience with the MSV RallyMaster Team at Oulton Park special Mention to Jack Leese Superb Instructor and Simon Hunter for his clear briefing before i took the wheel. #RallyMaster #MSV #OultonPark
Photos Customer Service
Was a good track day, everything went smoothly and the customer service is quick regarding photos.
American Speedfest - Snetterton
Overall, a very underwhelming experience- £27 entry fee on the gate (I'm aware it was £23 pre-booked), was quite steep, so was expecting value for money. What we got was effectively a standard club meeting, with around 4 rows of American vehicles on display and a dodgy looking axe-throwing experience on the back of a truck.There was absolutely 0 trade stands or stalls to look around, and apart from a play park, nothing for the kids either. Food was the usual MSV 're-mortgage your home' type value, so would advise taking some sort of pack up with you. 5 'Nascars' for the demo was disappointing, although the Nascar Truck was definitely worth a listen! The Legends cars and some Caterham races did give this review an extra star (although I'm not sure how a Caterham qualifies as 'American). Overall very flat experience, and i can't help feeling somewhat short-changed. The ticket price certainly needs to be reviewed, or the event needs a re-think to justify the gate price.
Good day on track
Good day on track at snetterton apart from works caterham team bullying us around paddock taking all the space and moving into my garage before I had left.Parked so close I couldn't get out.
Laura the Retail Sales Executive went…
Laura the Retail Sales Executive went above and beyond to help me yesterday sort tickets out for this weekend.
She was extremely helpful and professional and is a credit to the company.
Msv young drive
Mac young drive. My daughter had been going four years the instructors there made it really fun. Had a driving up to 88 miles an hour over rumble strips 3.10 emergency brakes and even reversing round the little track set and then all of a sudden they get a new instructor who likes the sound of his own voice spends five minutes of my daughter‘s time in the driver seat overloading with information to my disabled daughter and apparently the fastest I can go now is 40 miles an hour and all he did was let her drive round constantly to her to slow down and watch this and watch that I’m going through cone so you pay £115 to drive round at 40 miles an hour no more than that and go through cones how on earth is that supposed to be fun? Let alone setting up for driving on roads. No accountability of the previous instructors had set up as routine for my daughter now isolating even more as we will no longer be attending absolutely disgusting the amount of money they’ve had out of us.
Over £5 for a weak tepid cup of coffee……
Over £5 for a weak tepid cup of coffee… Raving great. Feedback to let MSV you are not looking after your customers well
British Super bike at Brands once again…
British Super bike at Brands once again produces the highest class domestic racing and is a brilliant spectacle of modern motorsport. However here comes the criticism. Sitting at my favourite spot Clear ways one screen on the South Bank doesn’t cut it.
Two more smaller screens are needed one opposite Paddock Hill and one opposite Clark & Clear ways the one screen can’t be seen from these very popular locations. Due to this being a motorcycle event a dedicated motorcycle exit from the parking adjacent to the main entrance. I felt for the poor guy stood sentry at the gap in the fence by the shuttle bus. The main entrance could be used more effectively allowing bikes to flow out easily in both directions not being sent one way in the direction you don’t want to go. Living in West London Thruxton, although being 80 miles away is a lot easier to attend time wise and has screens everywhere. After 40 years of brands attendance I’m coming away with a sour taste after the event. Due to the excellent TV coverage i won’t be attending again until this changes I know I’m only one person but that’s my two pence worth.
A professional company
Due to my wife having health issues, getting to the track days I purchased with MSV.com,sometim3s presented a logistic problem.
I went into great detail about my problems, and MSV were able to find a solution that really helped me.
So at last I am able to re-start my quest for a license.
So it's a big thank you to MSV, and the helpful staff at their Oulton Park track.
Really looking forward to seeing you all again.
MSV Donnington Circuit JDM JAM disaster
Since MSV took over, the place has valued money over motorsports massively and it shows. We attended JDM JAM and holy hell where do I begin.
Car clubs were moved places, blue gate was told to arrive at 7:30 or 8:00, red gate was told to arrive at 8:00 or 7:30, they didn't say where in the window to put the entry pass, they ILLEGALLY required a carer to put in extra work to buy a ticket and contact head office in order to get a refund (which we did by the way but failed to get a response) which is undue hardship on a disabled patron, which is a crime. On the gate we were separated from our club so we could sort it at the ticket office. Once we returned with a place holder ticket the gate lady didn't even bother to scan it and waved us through, which she could have done to begin with but just decided to waste both our time following an illegal "company policy." Half a cup of coffee was £4. HALF A DAMN CUP!? WHERE WAS THE REST!?
there was zero indication on the website on where to pick up the day's program and when we did find it, the program itself was vague, confusing and wrong. There was a single onsite food facility which was overpriced and only served an extremely limited "menu" zero food and drink stands, zero clear signage both outside and inside the venue. It's pathetic. Do better. It completely ruined the day.
So to sum up, they committed a crime against a disabled person, Scammed us for amenities, and failed in every aspect of communication from signage to emails, from gate staff to the program.
Utterly disgusting.
If things are not quite right...Telephone for help.
After receiving no replies to emails I telephoned and discovered that they had an issue with some emails. A lovely lady called Laura then took the reigns and helped me complete an order and made the IT guy aware of the email issue. Although we missed one race weekend due to Laura's help we are now on track for another race weekend.
All I can suggest is that if you do not get any reply within 24 hours try telephoning because the staff do want to help and sometimes even with the best intentions emails can go wrong.
Thank you Laura and the rest of those dealing with the disabled community.
Amazing Mud Master Fun
What an amazing fun experience with Mud Master. BRILLIANT. My instructer, Carl was excellent and delivered such fun. Some of the hills were insane but Carl gave excellent guidance and took me through the most insane tracks, water and mud that I would never believe even a Land Rover could manage. Absolutely amazing and many many thanks to Carl, An amazing and brilliant time. Thank you!
A fantastic mornings Rally driving at…
A fantastic mornings Rally driving at Brans Hatch with the team from MSV.
All the staff were friendly and extremely professional.
My instructor was brilliant. He was clearly enthusiastic and loved his job. I dont think I've ever learned so much or laughed so much while trying to learn a new skill.
Booking online was a breeze.
I recived an email the day before with excellent easy to follow instructions.
I've attended a number of driving experiences. MSV was definitely the best by miles
Just tried to cancel my husbands 4x4…
Just tried to cancel my husbands 4x4 experience this Sunday as my husband has the flu maybe covid. They want a doctors note to move the day. Great customer service
Edward King
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