Muddyhandsltd Reviews 24

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Same as everyone else here. Ordered via Amazon. Tracking info doesn’t relate to any UK courier service, goods haven’t arrived and seller hasn’t replied to messages. Frustrating, there’s a whole projec... See more

Rated 1 out of 5 stars

Parcel marked as delivered by DPD but never received. The only “proof” of delivery is a photo of a parcel and a courier’s shoe — no signature, no confirmation I was home. I wasn’t. When I contact... See more

Rated 5 out of 5 stars

Having seen the reviews on Trustpilot I didn't think I would get a response from the company. However they could not have been more prompt. So as far as I am concerned they deserve a 5 star review exc... See more

Rated 1 out of 5 stars

Ordered item to use for mini solar fountain, however water dripped out through a tiny defective hole. Informed seller straightaway and still no response. Not going to order anything again from this s... See more

2.0

Poor

TrustScore 2 out of 5

24 reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service , everything arrived well packed and exactly what I wanted. Went out of their way to help me.

February 16, 2023
Unprompted review
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Rated 1 out of 5 stars

Non-existent customer service

Ordered item to use for mini solar fountain, however water dripped out through a tiny defective hole.
Informed seller straightaway and still no response. Not going to order anything again from this seller - other sellers provide fair and fast after-sale service but this seller does not seem to care once they got your money!

June 26, 2022
Unprompted review
Rated 1 out of 5 stars

Never received ANYTHING!

I made 2 different orders and thankfully paid via paypal!
I have received NOTHING!
Not even an email saying the goods were dispatched.
No tracking details.
No item.
Their email address bounces, so none of my communication efforts have been successful as the emails just get returned.
I was going to buy off them thru amazon, but went directly to their website as i thought it would be better to give a company all the profit rather than use Amazon- but BIG MISTAKE!

April 22, 2022
Unprompted review
Rated 1 out of 5 stars

Muddy hands Home and Garden

Muddy hands Home and Garden - the worst company I have ever dealt with - I gave them evidence of non delivery months ago and still no refund.
Unless you want to spend your life dealing with their non-delivery issues, do not go there.

May 20, 2021
Unprompted review

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