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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality ingredients and the positive impact it has on their well-being, such as sustained energy, improved focus, and better sleep. Many people appreciate how the product has helped them reduce or eliminate their reliance on coffee and other caffeinated beverages, noting a lack of jitters or afternoon crashes. However, some people were dissatisfied with the user experience, particularly regarding the product's packaging, which they found difficult to open. There were also mentions of issues with the subscription service, with some customers finding it hard to cancel or experiencing unexpected charges. A few other people also felt that the taste of the product was not to their liking, even after adding sweeteners or other ingredients.

What people talk about most

Product

Consumers find product to be positive, with many praising its ability to provide focus and energy without... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the product as high-quality and... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the positive... See more

Subscription

Clients share negative opinions on subscription. Many reviewers express frustration with the automatic... See more

Fitness

Customers had positive experiences with fitness, reporting increased energy, better focus, and improved... See more

Based on these reviews

Rated 5 out of 5 stars

MUD/WTR is superb. I tried another similar leading brand and the results are like night and day. MUD/WTR has helped me kick the pull that coffee/caffeine and energy drinks had on me. Rich, earthy, del... See more

Rated 5 out of 5 stars

Actually works! It’s subtle at 1st but with consistency, it is truly calming. I just started my 2nd delivery. It’s not a desert drink. Taste is like having hot chocolate w water. And the smell reminds... See more

Rated 5 out of 5 stars

While I have not replaced my morning coffee with theirs, I have added their evening “Rest” to my nighttime routine and I definitely can tell that it helps me get sleepy and once asleep, sleep soundly!... See more

Rated 5 out of 5 stars

As a full time teacher of elementary school and addicted to a large morning coffee, all I can say is WOWZA!!! My mud/wtr arrived in a beautifully put together black canister packaging with gorgeous f... See more


Company details

  1. Food, Beverages & Tobacco

Written by the company

MUD\WTR™ is a coffee alternative. With 1/7th the caffeine of coffee, mud gives you natural energy, focus without the jitters & crash. If Cacao & Chai had a healthy baby it would taste like mud. Mud is filled w/ adaptogens & organic ingredients lauded b...


Contact info

4.1

Great

TrustScore 4 out of 5

204 reviews

5-star
4-star
3-star
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1-star

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Mudwtr is AMAZING

I've been taking mud water for about a month now and my gut health has really improved as well as my focus and Clarity during the work day. For the like day that I didn't have any waiting on my next order I had a drink of coffee and I was so sensitive to the caffeine so it has really helped me kick my caffeine requirements.

February 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Goodbye Anxiety, Hello better Sleep

I started MudWtr a couple months ago, just got my third delivery. I decided to try some regular caffeinated coffee as my first cup, with MudWtr as my second cup, for a few days recently. My sleep and anxiety levels were impacted in a very noticeably negative way! I am happily back to my MudWtr and then decaf coffee for a second cup routine this weekend. Looking forward to leveling off that anxiety and sleeping well again! I also love the taste, earthy chai with cocoa. I look forward to my cup of MudWtr every morning.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Feeling fantastic with MUD/WTR!

I started drinking MUD/WTR original Feb. 4th, 2026. I love how it has taken care of my gut problem and bloating. That was the first thing i noticed. Now I have energy without jitters and I'm able to do so much more. I'm eating better and exercising more often.I've also lost 20 lbs. already (1 1/2 months).Every little healthier thing i do is leading to other healthier decisions. I've recommended MUD/WTR to my doctors, my physical therapist, and my family here and in other states. Love, love, love MUD/WTR.

March 18, 2026
Unprompted review
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Rated 5 out of 5 stars

DELICIOUS & EFFECTIVE

So so yummy. It tastes like Christmas! And I feel more energized and calm when I drink it. Also, I received a hot chocolate sample, it was amazing. My kids also LOVED it.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great Product & Delivers Focus

When I was debating on trying I saw some videos from that showed to add milk and honey to the water. I tried it the first time without and wasn't a fan. Repeated with the milk and honey and has become a daily ritual and replacement. I've been using it for about 2 months and really has made a big difference in focus, energy, and calmness. I would recommend to anyone but would recommend mix with water, milk, and honey. When you buy direct they do occasionally throw in some additional options to sample which is always a great DTC brand touch.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. I enjoy the fact that I have cut out all caffeine but this everyday. I have noticed more clarity from the caffeine reduction. I wish the shipping was more consistent but to avoid those issues, I am ordering a 90 day supply and reordering with plenty of time.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Im 64 years young and had to stop…

Im 64 years young and had to stop drinking coffee due to my stomach and anxiety.
I gave mudwter a try and now im on my 3rd month.
I actually me feel more energized and brain focused working( i drive for a living).i enjoy making a hot cup every morning.
Definitely recommend.

March 11, 2026
Unprompted review
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Rated 2 out of 5 stars

Product was good/okay; business practices bad

I bought this as a gift for my sister from their website. First, I bought a starter set, which automatically signs you up for a subscription. I tried to cancel it and thought I had only to find I’d been charged again. I went back in to cancel it and then realized you have to go through a video from the founder and several steps with questions/surveys to cancel it. I respect that this is a business, but the cancellation process lacked integrity

December 25, 2025
Unprompted review
Rated 4 out of 5 stars

Overall, it's pretty good.

Bottom line, it tastes good. I'm not sure about the efficacy of the mushroom additions, but it doesn't harm the taste. I like that it has some caffeine but not too much.

The only problem I have is that after buying this product the company just pesters me too much.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Actually works

Actually works! It’s subtle at 1st but with consistency, it is truly calming. I just started my 2nd delivery. It’s not a desert drink. Taste is like having hot chocolate w water. And the smell reminds me of artisanal Mexican chocolate. I tried having mud/wtr only Mon-Friday but I am noticing it really works best w consistency. The power really in the ingredients. TY for making it so clean.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Keto friendly

If you're on a keto diet this is a must have. It incorporates so well with the diet. It feels like it intensifies the keto experience.

March 3, 2026
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Rated 4 out of 5 stars

A welcome new habit

I haven't been successful at starting new routines or implementing new plans in my life until now. MUD/WTR every morning is easy and I feel good knowing the ingredients are good for me.
This is only my second month with this subscription. I was charged for my next tin but it has been over a week and hasnt arrived. I will continue looking for customer service help. I really want to stick with this habit. Thanks, MUD/WTR!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

My MUD\WTR

My routine with MUD\WTR fell right in with my normal coffee routine, so it is a perfect fit for me. I'm getting the Hot Chocolate for my wife.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

They're a scam

They added me to there monthly subscription without my permission and stole my money. There websit won't let you remove your debit card information. Don't buy from them they need to be sued.

March 1, 2026
Unprompted review
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Rated 5 out of 5 stars

first taste of mud/water

it’s the first drink I’ve had of this type and it’s very refreshing unique taste, but I don’t mind it. I’m looking forward to a great relationship picked up their coffee favor version of drinking regular coffee. I’m a little more calmer so cheere to the company

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

The product is okay, customer service is strategically bad

I've been trying to connect with customer service since November '25 to reduce shipment frequency, with no success. Every month I get frustrated and give up. It was very difficult to find an email address, and there is no phone number or chat bot options exist. The site's account management icons aren't active, and the other icons that do work don't allow you to make any changes - only buy more products. My issues are: they've raised the price, shipping every 3 weeks instead of monthly, the containers are hard to open and close, and I have no control of my account. I now have 4 months of supply. Now I want my account closed and I demanded an RMA for the last 2 shipments via email. Also, my wife went on social media to voice my frustrations and they quickly replied and said that they've emailed emailed me, and processed the two refunds. Both were lies: they didn't reply to my complaint email, have never emailed anything but promotional sales; and they initiated two $0 refunds that dropped off my bank account the next day. It it very clear that once they get you into their system they intend to keep you locked.

I used to buy Ryze mushroom coffee and their customer service is excellent: very responsive to emails, adjustments to order frequency. Very sorry I switched to Mud/Wtr

February 18, 2026
Unprompted review

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