MUD\WTR Reviews 

It’s great and healthy and all!

The problem!

It doesn’t taste like coffee!!!!

The only reason I purchased this awful tasting mud whatever…🤮🤮🤮

Had 1 cup and throwing the rest away in garbage now

They used to send an email giving the option to delay your subscription order. That seems to be a thing of the past.
I've been reaching out for 2 days via thrir website, via email and visa their 2 different phone numbers. There has been no real response, just generic messages claiming they'll get back to me soon. I've been charged $40. I filed a dispute with my credit card bank.
Summary: THEIR CUSTOMER SERVICE STINKS! TOTALLY UNACCESSIBLE!

I like the product but not the customer service. My order arrived incorrect and I have reached out to them 3 times to try and get what I had actually ordered and I have not received any response from them.

Excellent customer service. I accidentally signed up for the subscription service, and when I was charged with my monthly fee I reached out to explain and they refunded and sent the product anyway! I feel valued, and the product is great! I needed some time to evaluate and I believe that MUDWTR is right for me.

Not cheap but a pleasant coffee alternative - personally I use it in Coconut Milk as I prefer it slightly sweeter and with a bit more body than with water (with or without their coconut oil power)
Initially certainly felt the focus boost and coffee like lift, but have been drinking it for so long I no longer notice.
Would be useful to know what a decent dose of the mushroom extracts equates to in cups of this stuff though.
Been a subscriber for several months - bring back the 900gm refill bags!

I have been using another mushroom coffee product but I kept seeing so many ads for Mudwater so I thought I would give it a try. What a disappointment! The company describes the flavor as "cacao met a chai latte", but all I could taste was cinnamon and it has a gritty texture. Also, it didn't mix well even when using the frother. I'll stick with the other product I've been using

Don't like the taste, over powered by cinnamon......so I mixed it in with a jar of hot chocolate powder which improved the taste greatly......and made a great milkshake with the frother........won't purchase again waste of money.......frother is well made tho.......thats the only reason I gave it 3 stars

I tried it for the first time. I am a very organic person and eat mushrooms for health. It felt like a major dose of prednisone. High anxiety, neck and chest tight and throbbing. Blood pressure shot sky high and it's usually normal. No thanks ....

I love Mud/wtr and have been drinking it for at least a year. I mix mine with half oat milk. There is always residue but I just add a little more hot water and milk and make a small shot to drink so as not to waste it. The only reason I have given it four stars and not five is that I have been slightly irritated by the mud wtr sale prices not being passed on when placing an order as it seems to automatically divert to the subscription on my account, frustrating! The loyalty of a subscription should mean the odd perk now and again with a cheaper price

This company has taken 40.00 in Nov and Dec from my bank , and no product arrived , I never enrolled in auto ship. BE CAREFULL , no way to contact them !!!!!!

I orderedMUD/WTR's sleep product, called :rest which contains organic rooibos tea extract, a spice blend (including turmeric, cinnamon, ginger, cardamom, black pepper, nutmeg, and clove), and adaptogens like valerian root, passionflower, ashwagandha, and chamomile extracts, along with turkey tail and reishi mushrooms. This combination is designed to help promote calm and recovery.

I mixed the MUD/WTR REST concoction one hour before bedtime on the evening of December 23. About an hour later I began feeling a very strange and scary sensation throughout the core of my being – one that I never felt before. What happened next is a bit of a blur but I do remember feelings of disorientation, nausea, confusion, vertigo, almost complete lack of balance, and fright that I could pass out anytime.

I live alone and had no one to help me and even if I knew where my phone was, I could not have called an ambulance. The sensations began increasing exponentially so I somehow staggered to my bedroom and flopped onto my bed. Then I passed out afraid that I might be dying. Hours later, I woke up: rook spinning, nauseous, vomiting, but thankful I was still alive. I laid in my bed for hours until the symptoms began to subside. I still had lingering symptoms on Christmas Day.

The MUD/WTR, founder, and CEO, SHANE HEATH, should take the money he puts towards psychedelic research and put it towards extensive research on his own products.

On the MUD/WTR site there are articles about psychedelics. One is titled “talking to kids about psychedelics” and the other is, “healing traumatic brain injuries with psychedelics.” I’ve contacted an attorney and will be taking a telehealth psych evaluation to determine if I may be having any lasting psychological effects from this trauma.

When my mind was clear enough, I reported my experience to a “concierge“ at MUD/WTR.
I received a response stating that my purchase will be refunded, which was done quickly, and I was asked to take a photo of the lot number on the bottom of the can of powder.

The next day I got a message from another “concierge“ asking me to take a survey on how I feel about MUD/WTR. I couldn’t believe it. It was like nothing ever happened.

I suggest anyone interested to go on MUD/WTR’s site and read the shamelessly pretentious promotions. “We’re all family“. A kind of cult vernacular that should’ve been a warning to me. but I thought I would at least give it a try. What a mistake.

This company won’t stop sending you messages after unsubscribing— it has become extremely annoying. I had cancelled my scheduled future delivery due to travel and had planned to establish it, but I won’t patronage a company that uses tus practices. AVOID them off you don’t wish your inbox full of junk mail

I’m on my 3rd month. I was a chai tea drinker and this is even better. I fill my Contigo travel mug ⅓ and add Tbsp local honey, more Teylon cinnamon, 1 Tbsp Original and froth, add more water and tried various milk/creamer options (whole milk, almond unsweetened vanilla milk, oat milk, etc.). While at work I shake my leakproof Contigo travel mug often and never have a problem with sediment. I have more focus and better sleep since staring Mudwtr. I also like the Tumeric blend and was able to delay my 3rd month by a week with no problems. I want to try the Matcha and Rest formulas next…hoping there are some holiday sales for subscribers 😉

Terrible consumer practices. Had a subscription years ago, recently went to the website to see what had changed and prices on new products.

Two days later, my bank alerted me to a fraudulent charge made by MudWtr early that morning while I slept (4am). They used my outdated account information/expired card to place an unauthorized order then were impossible to reach to remedy the situation.

Fortunately, the bank investigated the unauthorized charge, canceled it and issued a new card.

This company should not be trusted with any secure account details. They have proven they will use it to make unauthorized purchases.

I have a subscription, got charged for my latest order over a month ago, but it never showed. Messaged customer service who were lovely and supposedly replaced the order. 8 days later still no sign of it even dispatching. Not sure what’s going on, but would avoid. Shame as I really like the product.

I honestly really love MUDWTR. I was skeptical because so many people seemed to dislike the taste, but I desperately needed to find something to curb my caffeine cravings, and this was it and more:)
It helps improve my focus, and yet no crash. I was really surprised actually!
I found it was awesome with oatmilk and a sweetener like maple syrup (if you’re like me and like everything sweet). I have only had the original so far but I’m thinking the sleepy time one might be good too.

I wanted to try different adaptogenic coffee and I'm sorry this taste horrible for me. I'll stick with Spacegoods love their chocolate flavour and yes great benefits from it.

Terrible taste, horrible customer service!

I purchased this because the commercial said how amazing this product tastes like chocolate meets chai. I am so disappointed. It tastes like flavored water that’s not chocolate meets chai. And of course, I was signed up for the AutoShip without realizing it as many companies are doing this if you don’t watch when you check out. Don’t waste your hard earned money!!

While I was kind of put off that ordering the "sample" pack necessitated consenting to automatic re-order, I was assured (by reading what I was clicking on) that it would be easy to cancel/opt out of auto re-order. I didn't see it in my initial order confirmation (which was annoying, because the info on canceling SAID you can find a link on your order to do so), BUT I emailed them off of their website (using an actual email address), and the auto-response contained a link to manage the subscription. It was again annoying that you had to confirm cancel no less than 4 or 5 times, but I get it. They don't want to make it TOO easy.

As for the product. I filled a large mug 2/3 of water, nuked it for two minutes, and stirred in a heaping tablespoon (literal table spoon, not measuring spoon) and I thought the consistency/texture was great. The taste was good. I wanted to try it without the MCT oil, without butter, without my vanilla creamer - to see what it tastes like on its own, and it's good. I'm trying to replace a Starbucks Vanilla Doubleshot addiction, as well as a Black Rifle Coffee and 1/4 cup of vanilla creamer addiction.

I may re-sign-up for a subscription; I have the sample pack's-worth of days to figure that out.