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Muebles.es Reviews 1,664

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

The door was very basic for what we paid for it. It didn't look like a door but rather a piece of chip board. Looks basic and flimsy. The handle provided was so ugly made of aluminium we chose not... See more

Company replied

Rated 5 out of 5 stars

Good and enough information on web pages -> easy to compare and order. Product arrived in given time frame. Most important: the quality of the product was better than expected! Assembling instructions... See more

Company replied

Rated 5 out of 5 stars

Top service! Very fast and prompt communication! We ordered a bed, which unfortunately was not on stock. We got an estimation of 7 weeks delivery time, which is quite normal, but the bed arrived 1... See more

Company replied

Rated 5 out of 5 stars

I purchased here an amazing sofa-bed. Unfortunately one piece of tissue was torn, probably during the transport. I contacted the Customer Support and they helped me from the very first moment. They... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Garden Furniture Shop
  5. Kitchen Furniture Store

Written by the company

Elija los muebles online fácilmente en Muebles.es. Somos una tienda online de confianza que ofrece una amplia selección de muebles para cada rincón de su hogar. Desde estilos clásicos hasta modernos, contamos con opciones para cada espacio, ya sea que esté buscando un sofá cómodo, un escritorio práctico o un armario para el pasillo. Disfrute de entrega rápida, un servicio al cliente atento y una experiencia de compra sin complicaciones. Encuentre todo lo que necesita para la casa de sus sueños en Muebles.es.

Envío gratis

Miles de muebles con envío gratis

Todos los pedidos se entregan en su domicilio de forma gratuita en toda España peninsular (a un lugar al que pueda llegar un furgón).

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(1,664)

985 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product and timely delivery

The whole experience from ordering to delivery and then assembly was excellent.
The quality if the bed is good and met our expectations and apart from a small delay with delivery everything was as agreed.
The assembly instructions were fine and within an hour the bed was assembled.
Overall an excellent experience and I would definitely buy from the company again.

October 15, 2025
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Reply from Muebles.es

Thank you so much for your wonderful feedback!
We’re delighted to hear that you had such a positive experience from ordering to assembly and that the bed met your expectations.
If you ever have any questions or need assistance in the future, please don’t hesitate to contact us; we’re always happy to help.

Rated 5 out of 5 stars

Muy bien

Muy bien. They call before about time. The got here exact on time with friendly ppl who know what they do.

October 20, 2025
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Reply from Muebles.es

Thank you very much for your feedback. We are pleased to know that we have met your expectations. We are always at your disposal to provide you with the best service.

Rated 5 out of 5 stars

Number 1 in furniture

Number 1 in furniture. Very professional and fast and good stuff! well done.

May 28, 2025
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Reply from Muebles.es

Thank you! We’re super happy to hear that. If you need anything or have any questions, please don’t hesitate to contact us.

Rated 5 out of 5 stars

The wardrobe is amazing

The wardrobe is amazing, fits perfectly. I received help when I had an issue with delivery. 10 out of 10.

October 3, 2025
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Reply from Muebles.es

Thank you so much for your kind review! We're thrilled to hear that the wardrobe fits perfectly and that our team was able to assist you with the delivery issue. We're always here to help and look forward to serving you again!

Rated 5 out of 5 stars

Wonderful experience

I furnished my entire house with furniture from Muebles.es. Very good customer service and nice furniture. That’s my go to for buying furniture.

October 2, 2025
Unprompted review
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Reply from Muebles.es

Thank you so much for your trust and for taking the time to leave us a review. We're glad to hear that you were satisfied with both the service and the furniture. It's an honour to be your go-to for furnishing your home! We're here for anything you may need in the future.

Rated 1 out of 5 stars

I have returned a faulty product and…

I have returned a faulty product and they confirm the refund but still nothing
I am still waiting for my money …
No money no product
Scandal
Never buy from them you can find their products easily from somewhere else …

August 21, 2025
Unprompted review
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Reply from Muebles.es

Thank you for reaching out and sharing your concerns. We would like to resolve this situation as soon as possible but we can´t identify your order. Please, contact us.

Rated 5 out of 5 stars

GREAT EXPERIENCE

GREAT EXPERIENCE.
September-25

September 24, 2025
Unprompted review
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Reply from Muebles.es

Thank you very much for your review. We are glad to know that you had a great experience with us.

Rated 5 out of 5 stars

The shoe rack cabinet and shoe rack…

The shoe rack cabinet and shoe rack bench are great and look exactly as described on the website. They do take a while to put together and a powered drill was very helpful as there are a lot of parts and they can be difficult with just the manual tools. However, they were worth the work and look great.

September 3, 2025
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Reply from Muebles.es

We greatly appreciate your feedback! It is important for us to know that our product meet your expectations and thank you for sharing your experience. We look forward to your return!

Rated 4 out of 5 stars

Respect delivery time

Perfect online experience.
Unfortunately the promised delivery time is not respected...

August 12, 2025
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Reply from Muebles.es

Thank you for your feedback!
We sincerely apologise for the delay in delivery, we understand how important timely service is and are actively working to improve this aspect. Your input helps us get better, and we truly appreciate your patience and understanding.

Rated 5 out of 5 stars

The company delivered a great product…

The company delivered a great product in exactly the amount of time promised.
Emails were replied to very quickly , I had total confidence with them

August 14, 2025
Unprompted review
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Reply from Muebles.es

Thank you for your kind feedback! We're glad you’re happy with the product. We truly appreciate your trust and confidence in our team.

Rated 5 out of 5 stars

My ssecond order from Muebles.es

My second order from Muebles.es - great customer support, products and delivery on time. Would highly recommend it.

August 18, 2025
Unprompted review
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Reply from Muebles.es

Thank you for your trust and kind words! We're glad you’re happy with our service.

Rated 5 out of 5 stars

Incredible customer experience

Incredible customer experience, one of the pieces of the furniture were damaged, they gave me a quick solution and sent a new one.

July 4, 2025
Unprompted review
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Reply from Muebles.es

Thank you for your feedback. We're glad we could provide a quick solution and that you're satisfied with the service.

Rated 4 out of 5 stars

The order was delivered on time and in…

The order was delivered on time and in full. Unfortunately there was a problem with one of the items, which was disappointing. Customer services however where prompt in their response and speedy with their resolution. I would happily choose to shop with them again.

June 4, 2025
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Reply from Muebles.es

We regret this experience and appreciate that you shared your insights. Your feedback helps us improve and we are truly grateful for your trust. We hope you will come back again soon!

Rated 2 out of 5 stars

Delivery time

Delivery time, I was waiting more then month

May 16, 2025
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Reply from Muebles.es

Apologies for the inconvenience caused. We will note down your comment, so we can improve in the future. Please do not hesitate to contact us if we can help you with anything else.

Rated 5 out of 5 stars

Lovely furniture and great…

Lovely furniture and great communication and delivery

May 15, 2025
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Reply from Muebles.es

Thank you very much for your review! We are glad to hear that the furniture met your expectations and that everything went perfectly, from the product to the delivery. We are here to always offer you quality and good service.

Rated 2 out of 5 stars

Ordered a sofa which said had good…

Ordered a sofa which said had good springs and comfort and it is very uncomfortable I do not like it

May 9, 2025
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Reply from Muebles.es

Thank you for taking the time to share your feedback. We’re truly sorry to hear that the sofa did not meet your expectations in terms of comfort. We always recommend contacting us before making a purchase so we can help clarify any doubts. Please don’t hesitate to reach out if there’s anything we can assist you with.

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