I find the shoes provide the height expected. They feel sturdy and well made. I suggest get next size larger than normal because with the lift being more in the heal your foot is at more of a slant f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing shoes that my husband loves so much. We had some issues with sizing and the customer service team fixed it right away. 10/10 recommend
Company replied
I adore the extra height and I even get an extra bounce in my steps -- as if I'm being propelled with something extra in every step. That's unexpected and very enjoyable. MJS
Company replied
Good follow up to make sure I was satisfied. Nice looking watch. However, be careful that the clasp is locked properly or you’ll yin the risk of it coming undone and the watch slipping off your wrist... See more
Company replied
Company details
Written by the company
MULAT offers premium everyday urban fashionwear, without the high-street markups. All MULAT products are ethically produced and offer unrivalled comfort and style with our luxury fabrics.
Contact info
Ireland
- support@mulat.com|
- mulat.com
4.6
Excellent
294 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
love the boot
love the boot! They look great and they seem to be of good quality. Fit is perfect.
June 25, 2025
Unprompted review
Reply from MULAT Urban Fashion
Awesome! We’re so glad to hear you’re loving the boots. Thank you!
Reply from MULAT Urban Fashion
We are happy to hear that, thank you!
Best Shoes I’ve Ever Bought
Best Shoes I’ve Ever Bought – And Incredible Support!
I’m absolutely thrilled with my new shoes – both the quality and comfort are excellent. But what truly stood out was the customer support. I’ve never experienced such quick, friendly, and genuinely helpful service. They were truly dedicated to making sure everything was perfect. By far the best customer support I’ve ever encountered!
I can wholeheartedly recommend both the shoes and the company behind them – five out of five stars!
June 16, 2025
Unprompted review
Reply from MULAT Urban Fashion
We’re absolutely delighted to hear that you’re loving your new shoes – and even more thrilled that our customer support made such a positive impression. We truly care about every step of your experience, and your feedback means the world to us!
Great product and quality.
I’ve made many purchases over the years and have always been very satisfied .
June 15, 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your continued support. We're so glad to hear you've consistently been satisfied with your purchases over the years.
Very professional service and high quality products
I have made several orders with the company, so far mainly for the sneakers. The order process is simple and the company keeps the customer updated on the delivery process. The Cambridge Brogues I ordered now for my daughter's wedding are of very high quality, really worth the price. In terms of size they may come a little bit larger than expected. I usually have a 41.5 so I ordered the 42. They come a bit large so next time I may order a 41. To conclude, if you are looking for a fancy shoe that will also give you a boost in height when wearing your tuxedo, then the Cambridge Brogues are top. Highly recommended. I ordered the back ones and will also order the brown ones in the near future.
Patrick (regular customer)
May 23, 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind feedback! We're thrilled to hear you're happy with the Cambridge Brogues and your overall experience with us. We appreciate your continued support and look forward to your next order.
Great design and does exactly what it…
Great design and does exactly what it says it will do, we could use an extra couple of inches!
May 1, 2025
Unprompted review
Reply from MULAT Urban Fashion
Thanks for the feedback! We're glad the design is working well for you.
Fabulous company and absolutely…
Fabulous company and absolutely fabulous shoes. I’ve bought four pair already!
April 17, 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind words and amazing support!
Very comfy, good customer service
Had no issues with ordering. Did have to contact customer service once to which they were very quick to respond. Very comfy shoes.
March 12, 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you for your feedback! We're glad to hear the ordering process went smoothly and that our customer service team was able to assist you promptly. Enjoy your comfy shoes!
I ordered the wrong size but they were…
I ordered the wrong size but they were really great and reshipped my preferred size pretty much straight away. really comfy shoes too, definitely worth buying and the customer service was good too.
April 1, 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind words! We're really glad to hear that you're happy with your new shoes and that our team could help get the right size to you quickly.
Quality
Always a bit dubious ordering from Companies I’ve never heard of, but I was not disappointed.
As long as you don’t mind waiting around 2/3 weeks for delivery, the product I received was excellent. Shoes are great quality and I’d recommend shopping with them
March 21, 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you for your trust! We are happy to hear that!
My husband loves them.
February 12, 2025
Unprompted review
Reply from MULAT Urban Fashion
We are happy to hear that!! We hope to serve you again. Enjoy!
I’m happy with the fit and design
I’m happy with the fit and design, good looking and comfortable sneakers.
December 31, 2024
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your feedback! We're very happy to hear that you're happy with both the fit and design of your new sneakers. Enjoy your shoes, and let us know if you need anything else!
Easy process delivered quickly
Easy process delivered quickly. No issues, great product
January 4, 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you for your awesome review! We appreciate your feedback and look forward to serving you again soon!
I love my first purchase of shoes from…
I love my first purchase of shoes from Mulat that I wore them out! So, I've bought another pair, same genus different species, and I LOVE THEM TOO!!!
January 10, 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind feedback! We look forward to serving you again in the future!
Package received within two weeks
Package received within two weeks. Shoes look great and they feel great!! This is my second pair and I will purchase again.
December 24, 2024
Unprompted review
Reply from MULAT Urban Fashion
We are happy to hear that! Your satisfaction is our priority. Thank you!
Delivered on the week of Xmas
Surprised it was Delivered on the week of Christmas and well packaged. So happy with the quality again. 2nd pair.
December 23, 2024
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind words and for being a returning customer! We're thrilled to hear you're happy!
Mulat never disappoints
Mulat never disappoints! Great shoe quality. On-time delivery, and looks and fits as described
December 2, 2024
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind words! We're thrilled to hear you're happy with the quality, fit, and delivery of your Mulat shoes.
Reply from MULAT Urban Fashion
Thank you for your feedback! We apologize for the longer delivery time and are working to improve this in the future.
Reply from MULAT Urban Fashion
Thank you and enjoy!
Very satisfied with Stockholm Boots Gray
November 15, 2024
Unprompted review
Reply from MULAT Urban Fashion
Thank you for sharing your satisfaction with the Stockholm Boots in Gray! We’re thrilled to hear that you’re happy with your purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.