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MuleFactory Reviews 765

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TrustScore 4.5 out of 5

4.3

Business Services
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See what reviewers are saying

Rated 5 out of 5 stars

Katherine was very kind and prompt in helping me. I made a mistake with my order, and she helped me navigate it. I felt appreciated and welcome throughout the exchange. It was a lovely discourse. thor... See more

Rated 5 out of 5 stars

Mulefactory are the best website for coins and other stuff very easy I been using them for years never let me down always ready to help and even gave me deals before I am now a diamond member meaning... See more

Rated 5 out of 5 stars

Great site honestly Great site honestly. Highly recommend if you’re looking for a reliable, precise and professional site. I've been shopping here for a long time. Super safe and fast delivery. A... See more

Rated 1 out of 5 stars

My son has been trying to buy something this evening. They are wanting a ridiculous amount of intrusive ID They wanted a photo of me as I am paying for it.. I had to be holding my passport with a ha... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

We at Mulefactory believe that there are no unsolvable issues. If you feel something went wrong you can always reach us at support@mulefactory.com and we fill find a solution to have you satisfied. MuleFactory offers services for different online games including gold, boosting and farming. Fast and safe services are available for every players around the world. 24/7 online customer support, huge selection, cheap prices and fast delivery is waiting! Our company is serving the community of online gamers (Diablo, PoE, Runescape, FIFA etc) since 2007, to fulfill the wishes of all gamers passing by. We have over 210,000 customers and if you are still not convinced you can read more about our practices on our Trustpilot page. We are different from the competition by providing real customer support that understands the issues of the customers and is able to solve issues on a fast way to have you satisfied.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

765 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 5 out of 5 stars

Best service every........

Been using them for a while service is top notch always get my items never any problems always smooth. If your not using them then you are making the mistake. They will always have my vote and business

March 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Great services

The all of their services are very high standard and the response time was awesome. They actualy have a 24/7 live helpdesk... my experience with them was great and they also use paypal through their website which is a bonus to me.

March 14, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from here they messed me…

Do not order from here they messed me about saying multiple times log out of my account when I wasn’t logged in because I turned my Wi-Fi off they get a buzz off messing people around

March 2, 2023
Unprompted review
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Reply from MuleFactory

Dear Josh Baldy,

We have messaged you because we couldn't login to your account to deliver your order. You need to log out properly by backing out of the mode to the Fifa Main Menu. Shutting down your console or turning off your wi-fi / internet will not log you out of the game.

We have also banned your Mulefactory account and you won't be able to make any more purchases from us for cursing out and degrading our staff.

Best regards,
Mulefactory

Rated 1 out of 5 stars

I bought 500k and it hasn’t appered in…

I bought 500k and it hasn’t appered in my account so mulefactory can you please reply and tell me what’s going on.

February 24, 2023
Unprompted review
MuleFactory logo

Reply from MuleFactory

Dear Harry Dillnutt,

You couldn't complete the required verifications and asked for a refund.

Best regards,
Mulefactory

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