mullacoonline.com Reviews 753

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive promptly and are well-packaged, often with ice packs to maintain freshness for perishable items. People also appreciate the high quality of the products and the ease of the online ordering process. Many consumers highlight the excellent customer service and the thoughtful inclusion of surprise gifts with their deliveries. However, some customers also noted issues with delivery, including parcels being left in inconvenient locations. A few people experienced problems with product quality, such as stale items or defrosted frozen goods upon arrival. Additionally, some reviewers mentioned a lack of communication regarding order status and tracking information, and a few reported not receiving their orders at all.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service. Many praise the speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high-quality... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of online... See more

Service

Users describe positive interactions with service. Customers consistently praise the superb service, often... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an 86 yr old, during war sugar was unavailable so Treacle was used to sweeten biscuits, I take them to Age Concern Chelmsford for other elderly people to enjoy it reminds us of long ago. So glad... See more

Rated 5 out of 5 stars

The online computer accepted and processed our order as it should have. The humans found the items, wrapped and addressed them diligently, as is their job. The delivery company arrived when it sa... See more

Rated 5 out of 5 stars

Good product, well packed and delivered in good time and my son very much appreciated the bonus Twix . He recommended I continue to purchase as Mullaco is his favourite supplier. I will buy again and... See more

Rated 5 out of 5 stars

Clear website, simple payment pages, timely delivery and information available always. Not to mention your gift with delivery, generating a great deal of excitement and guessing which item will be se... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

753 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The delivery is almost instant like…

The delivery is almost instant like ordering from your local shop delivered within 48 hours excellent packing and products are always top quality ... thankyou mullaco have been ordering since covid cant fault the service

August 25, 2025
Rated 5 out of 5 stars

Quality Produce

Everything came Ice Cold and the quality of the meat was exceptional.
Delivery was first class with plenty of updates and I will be buying more produce from them again.

July 25, 2025
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Rated 4 out of 5 stars

I was not available to received parcel…

I was not available to received parcel so he threw in my garden, he should have to keep it out of my door, Because of food some kits can go into food, and that can be spoiled.please inform your courier company.
Package was Good so I Got it Properly.
Thanks

June 26, 2025
Rated 5 out of 5 stars

Super value

I ordered 6 kg of sweets, brilliant price. Super quick delivery already got my next order ready

May 26, 2025
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Rated 1 out of 5 stars

Stale and nearly out of date :(

Ordered several boxes of biscuits with a use by date of "end of May" arrived and use by was 17th May and when we tried a box they were stale. E-mailed Customer Service and nothing back.

April 24, 2025
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