MultiMedRx LLC. (MMRX) Reviews 145

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, knowledge, and personalized approach, making the overall experience pleasant and stress-free. Many people highlight the outstanding customer service, noting the quick responses and genuine care received, which contributes significantly to their positive journey. The product itself is also consistently described as high-quality and effective, with many users reporting life-changing results. However, some customers also noted issues with contact and communication, mentioning difficulties reaching the company by phone or receiving timely responses. A few people experienced problems with service accuracy or product details, and some expressed frustration with inconsistent information from different representatives.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising representatives like Frederick,... See more

Product

People report positive experiences with the product, especially for weight loss. Many consumers praise the... See more

Customer communications

Customers had ambiguous experiences with contact. While some reviewers praise the ability to contact a person... See more

Service

Users describe positive interactions with service, highlighting the professionalism and helpfulness of the... See more

Based on these reviews

Rated 5 out of 5 stars

Frederick has covered all the "bases" during our phone call regarding my next step up of Tirzepatide. He made me aware of the medical grade supplements that are included. He even gave me a number to... See more

Company replied

Rated 5 out of 5 stars

Matt was fantastic! He went above and beyond to help me with my medication order, taking the time to find the answers I needed and explaining everything clearly. He added a great personal touch that m... See more

Rated 5 out of 5 stars

Aubrey has been absolutely wonderful to work with — professional, kind, and always quick to help. She goes above and beyond to make sure everything runs smoothly and that all questions are answered c... See more

Rated 5 out of 5 stars

I’ve been working with Hannah D since December 2025. She is extremely helpful & knowledgeable. She definitely put my mind at ease. I would totally recommend MultiMedRx to everyone who is on the w... See more

Company replied


Company details

  1. Medical Group
  2. Doctor
  3. Mental Health Service

Written by the company

About MultiMedRx LLC. (MMRX) Written by the company Access a physician online through telehealth The physician will assess your condition and develop a personalized treatment plan tailored to your specific requirements. Services include the management of weight loss medications and comprehensive health evaluations conducted by licensed medical practitioners


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I found mmrx online and did the intake…

I found mmrx online and did the intake land provided my credit card information to hold my spot. I worked personally with a gentleman in what I suspect is intake and filled out paperwork etc. The very next day my glib and was hospitalized and I knew it wasn’t a good time to add the expense of the monthly fee plus medication. I contact the person who signed me up and he seemed very understanding and confirmed that I did not want to move forward with anything. About a month later I had a message on my phone from a provider saying I had an appt and my credit card was charged $100. I reached out directly to the person I did the paperwork with as well as customer service and had no response. I am very disappointed that I was charged for something I cancelled and for no service whatsoever. Poor business practice. I was hoping to revisit once my husband recovers somewhat but I’ll definitely go somewhere else.

March 29, 2024
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look