Multitrip.com Reviews 31,326

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of obtaining quotes and managing policies. Many people find the pricing to be very reasonable and affordable, offering good value for the coverage provided. The service is frequently described as excellent, with consumers appreciating the efficiency and straightforward processes. Reviewers also commend the staff for their professionalism, helpfulness, and pleasant demeanor. The website is often noted for its ease of use and accessibility. However, some customers mentioned issues with the clarity of policy documents, finding them difficult to navigate. A few people also experienced difficulties when trying to get a quote over the phone, noting that the service was not as good as the online experience. Additionally, a small number of reviewers expressed dissatisfaction with the company's response to significant travel disruptions, feeling that their issues were not adequately addressed.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and... See more

Price

Customers generally express satisfaction with the pricing, finding it competitive and reasonable for the... See more

Service

People report positive experiences with service. Customers highlight the ease of arranging and renewing... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Website

Customers consistently note positive experiences with the website, finding it very user-friendly, intuitive,... See more

Based on these reviews

Rated 5 out of 5 stars

I found the prompt reply reassuring. The lady who answered was professional, informed and very pleasant. She answered my questions with ease and helped me to navigate the 'insurance speak'. Highly... See more

Company replied

Rated 5 out of 5 stars

Great value and so easy to arrange. Been using this insurance for about 6 years now and unlike everything else in life, doesn't go up dramatically YoY. Also, when we went on a short cruise before Xmas... See more

Company replied

Rated 5 out of 5 stars

I’ve used multi trip more than once now and have found the process very user friendly indeed. Not only is the cost of cover reasonable the graphic showing the level of coverage in each category is ver... See more

Company replied

Rated 5 out of 5 stars

Nataie was very professional friendly and most imformative. Rather than pushing a policy on you she allowed you to ask questions and satisfy yourself as to which policy you wanted A pleasant and enj... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

5-star
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Rated 5 out of 5 stars

I only buy holiday insurance from…

I only buy holiday insurance from Multitrip.com

Everything is always excellent.

April 9, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Kevin,

So great to hear this! Thanks for trusting us and taking the time to share. We know trust has to be earned, so it really means something special when someone says we got it right. Thank you!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Your colleague handled our call and…

Your colleague handled our call and questions excellently

April 9, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Darren,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Simple process to purchase insurance…

Simple process to purchase insurance but can not rate experience of having to avail of claim. Hopefully will not have to.

March 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi N,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service and staff

Great service and staff

April 7, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Damian,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.

We’ll be sure to share this with the team.

Kind regards,
Temi.

Rated 5 out of 5 stars

The best travel insurance

The best travel insurance

June 10, 2025
Multitrip.com logo

Reply from Multitrip.com

Hi Maggie,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words are very much appreciated.

Kind regards,
Temi.

Rated 5 out of 5 stars

Really affordable

Really affordable

Easy website and I keep on returning xx

April 8, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Carol,

We’re so happy you had a great experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.

We appreciate your support It helps us grow stronger and serve better every day.

Kind regards,
Temi.

Rated 5 out of 5 stars

The Agent had good knowledge of the…

The Agent had good knowledge of the policy and was able to answer my coverage questions.

April 8, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Fiona,

We're glad you had a great experience. It means a lot to us to know we were able to meet your expectations. Your message will absolutely be passed along to our agent.

We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

Great price 👍

Best price 👌

April 8, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Eoin,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind regards,
Temi.

Rated 5 out of 5 stars

I was looking for a reasonably priced…

I was looking for a reasonably priced multi-trip holiday insurance policy and Multitrip.com was the best offer. The application was very straightforward, easy to navigate and I was very happy with the cover and the price!

April 8, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Laura,

Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 4 out of 5 stars

It was easy to set up policy

It was easy to set up policy. Not the cheapest. But I have trust in Multi Trip

April 7, 2026
Multitrip.com logo

Reply from Multitrip.com

Dear customer,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Nataie was very professional friendly…

Nataie was very professional friendly and most imformative.
Rather than pushing a policy on you she allowed you to ask questions and satisfy yourself as to which policy you wanted
A pleasant and enjoyable experience engaging with her until she informed me that she was a Man Utd. fan!

March 20, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi John,

We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.

Your feedback will absolutely be passed along to Natalie.

Kind regards,
Temi.

Rated 5 out of 5 stars

Great customer service experience with…

Great customer service experience with your representative she was very helpful and polite

April 7, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Patricia,

Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.
We'll pass your message along to our agent too!

Kind regards,
Temi.
Temi.

Rated 5 out of 5 stars

User friendly cover for the everyday person

I’ve used multi trip more than once now and have found the process very user friendly indeed. Not only is the cost of cover reasonable the graphic showing the level of coverage in each category is very easy to follow and has the next level of cover side by side so very simple to compare I’ll continue to use this service and hope never to need it

April 6, 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Colm,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Easy to use website

Easy to use website, to find holiday insurance at a good price

April 2, 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Anderson,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Good rates and easy to purchase

Good rates and easy to purchase

April 4, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Neville,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

Rated 5 out of 5 stars

Easy to get a quote

Easy to get a quote. Quick response. Affordable insurance prices.

April 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Joanna,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

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