Multitrip.com Reviews 

31,628
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of navigating the website and the clarity of information provided, making the process of obtaining insurance straightforward and quick. Many people highlight the reasonable and competitive pricing, even for those with medical conditions, and appreciate the extensive coverage offered. The staff are frequently described as professional, helpful, and friendly, contributing to an excellent overall service experience. However, some customers also noted significant price increases upon renewal, with explanations not always provided, and occasional difficulties with logging into the online portal or retrieving passwords. A few other people also felt that some staff members exhibited a brusque or unhelpful attitude, and experienced issues with customer service response times.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to navigate,... See more

Price

Consumers generally express satisfaction with the pricing, often describing it as reasonable, good, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, quick, and easy... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, helpfulness, and... See more

Website

Reviewers highlight positive aspects of the website, noting it is easy to navigate, clear, and simple to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate the quote system. When detailing medical information they give concise instructions and choices. Good targeted benefits. For example a 3 hour delay at an airport can grant you access... See more

Company replied

Rated 5 out of 5 stars

I have been using multi trip insurance for number of years and have always been very satisfied with the service. My renewal quote this year was quite expensive. That said I still wanted to use them... See more

Company replied

Rated 5 out of 5 stars

Firstly I am not the best at doing things online, This site was easy to navigate and very clear to understand. Great prices even with my medical issues. Would definitely recommend.

Rated 5 out of 5 stars

I had problems logging into my account and could not cancel before my policy was renewed. Temi, from the customer team, was very quick to respond and help with both issues, which are now resolved. Tha... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32K reviews

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4.6

All reviews

(31,628)

1,174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I found it fairly easy to navigate your…

I found it fairly easy to navigate your site cas an older person

June 11, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Anne,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Easy to set up for 90 days travelling

So easy to use, we haven’t claimed yet and hopefully won’t but that’s when you find out if a company is good or not !!!

June 11, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Lisa,

We're so glad to hear you found our service easy to use! We hope you won't need to claim, but rest assured, we're here to help if you do. Thank you for your positive feedback.

Kind regards,
Dominik

Rated 5 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Hi Teresa,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Travel insurance

Great price quick and easy

June 11, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Ria,

We're glad you enjoyed your experience. We appreciate your positive feedback.

Kind regards,
Dominik

Rated 5 out of 5 stars

Price and service

Price and service

June 10, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Ademi,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Everything's always class

Everything's always class. Industry leader and I don't buy holiday insurance from any other company.

June 10, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Kevin,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you!

Kind Regards,
Zainab

Rated 5 out of 5 stars

A perfect product for our needs and all…

A perfect product for our needs and all bought on line in a seamless transaction on the website that explains everything clearly .

June 10, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Gerard,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 1 out of 5 stars

No contract no confirmation email…

No contract no confirmation email nothing.
Just money deducted from my bank account.Poor communication.

June 9, 2026
Multitrip.com logo

Reply from Multitrip.com

Good Morning,

Thank you for your review — I’ll be following up with you personally.

Kind regards,
Dominik

Rated 4 out of 5 stars

The customer service assistant was very…

The customer service assistant was very good.
The reason I gave 4 stars instead of 5 is the fact that I HAD to call in in order to update my CC instead of being able to do it online in my account.

June 9, 2026
Multitrip.com logo

Reply from Multitrip.com

Good Morning,

We're glad to hear our assistant provided good service. We appreciate your feedback regarding updating your payment method online; we are always looking for ways to improve our processes.

Kind regards,
Dominik

Rated 5 out of 5 stars

Have used multitrip now for years

Have used multitrip now for years. They are excellent and the staff are so helpful never any issues. I would highly recommend them.
Thankyou

June 8, 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Customer,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Excellent Service

The girl on the phone was very helpful and supplied an excellent service

June 8, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Dennis,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Always use multi trip great to deal with

Always use multi trip great to deal with

June 6, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Rachel,

Love hearing this. Thank you for sharing your experience with us. It’s always so helpful, and heartening, to hear that what we do is working well for you. Thanks for being part of the journey.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Well explained user friendly

Well explained, clear and full information without hidden charges .

June 5, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Mariusz,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Value for money

Value for money. Good cover

June 6, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Margaret,

We’re so happy you had a great experience with us. It’s always great to hear when things go well, we’ll keep doing all we can to make sure that continues.

Kind Regards,
Zainab

Rated 4 out of 5 stars

Because of the ease in filling up the…

Because of the ease in filling up the form making quick for me to get the type of travel insurance that I need.

June 4, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Lanie,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Peace of mind

Thankfully I've never had to claim for anything as my trips have all gone according to plan, but I have great peace of mind knowing that if anything does go wrong you will be there to help me, Your website is easy to navigate and it doesn't take long to get the cover I need, everything is explained really well.

June 5, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Michele,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

Rated 5 out of 5 stars

Holiday insurance was quick and…

Holiday insurance was quick and efficient when I needed to use it. Better understanding and cooperative when in an emergency than my own private health insurance company.

June 5, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Paul,

Awesome to hear, thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Zainab

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