Mumsmoss Reviews 

256
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the fresh, well-packaged natural sea moss products that consistently help improve daily energy levels and joint health. Consumers note that the helpful creators provide great information alongside friendly service, making it easy to purchase and enjoy the different available options. However, some people mentioned that a small number of orders experienced delivery delays, damaged jars upon arrival, or seals popping open during transit. A few reviewers also noted that certain flavor combinations were difficult to consume plain and that portions ran out quickly due to recommended daily doses.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting quick delivery, effective relief... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the... See more

Quality

People report ambiguous experiences with quality, as some consumers praise the fresh taste and generous... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was very appealing..I like the natural sea moss products… delivery was very quick and well packaged.. will definitely be buying more soon.

Rated 5 out of 5 stars

Mum moss, is the best seamoss that I have ever tried,I subscribed to ensure a continous supply!! It helps my joints & I recommend the ginger flavour my current favourite. Thanks Mumsmoss❤️

Rated 5 out of 5 stars

Order was delivered very quickly, with good packaging Unfortunately despite it having an expiry for end of month, the dose (2 spoons full twice per day) means that I have already run out

Rated 5 out of 5 stars

Two genuine lovely ladies who prepare the products on the spot. Very happy with all they do . Friendly , fresh , vibrant , and flavoursome I’m yet to venture out to try other flavours but so far ging... See more


Company details

  1. Produce Market

Written by the company

Mums Moss is a family-run business that provides sea moss related products. We believe that true wealth comes from health. If you are healthy you are wealthy. All of our products are 100% natural!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

256 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(256)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent. I ordered the ginger and turmeric and I love the taste and consistency.

Order was sent out in a timely manner and the packaging was padded and wrapped really well.

August 1, 2023
Rated 5 out of 5 stars

Big Up MumsMoss

I bought the subscription on behalf of a friend who has felt healthier, more energetic and the results have calmed his medical condition. He himself has bought his own subscription now.

Service was great as the product arrived early and was carefully packaged well.

July 9, 2023
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Rated 5 out of 5 stars

The ordering was very easy to do

The ordering was very easy to do. I was very pleased with my delivery. It arrived promptly and was delivered by a pleasant postman.

Lovely flavours. Will definitely be ordering more. 👍🏾

July 12, 2023
Rated 5 out of 5 stars

A must try

Mumsmoss is an helpful company and products are fantastic helped me feel good and taste good to
A must try
Thank you mumsmoss x

April 9, 2023
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Rated 1 out of 5 stars

I had a bad experience not sure about…

I had a bad experience not sure about others. Poor product as I found white bacteria in strawberry flavour stay away and be careful. I did not ask for refund but would have been nice if seller offered therefore poor customer service as seller was looking for excuses. Waste of money as I had to get rid of strawberry.

June 9, 2023
Unprompted review
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Reply from Mumsmoss

Hello Shaehzan,

Your expiry date for the sea moss was displayed on the product, you also confirmed that the expiry date was on 25th May 2023.

You cannot eat and we most certainly would not encourage you to even attempt to eat a product that is 2 weeks out of date.

We pride ourselves in offering exceptional customer service for our customers as we value all of you.

But we cannot take responsibility for a product that you have confirmed expired on 25th may 2023.

Your safety is our priority and unfortunately this is not a genuine review.

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