Mumzworld.com Reviews 905

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, kindness, and helpfulness, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting quick responses, effective problem-solving, and a supportive approach. The service provided is often described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including fast delivery. However, some customers also noted issues with product quality, receiving incorrect or used items. There were also concerns regarding delivery services, with some experiencing late deliveries, orders sent to the wrong address, or a lack of coordination between customer service and logistics. A few people also mentioned dissatisfaction with packaging, particularly for baby items, and difficulties reaching the finance department for specific issues.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service and... See more

Product

Consumers find product experiences to be ambiguous. While some customers praise the quality of items like... See more

Delivery service

People report ambiguous experiences with delivery services. While some customers express satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just wanted to highlight the amazing support I received from Shal at Mumzworld. She was incredibly helpful, patient, and genuinely went the extra mile to sort out my issue. She followed up, kept me u... See more

Company replied

Rated 5 out of 5 stars

Mumzworld has been my go-to ever since I got pregnant. I am extremely satisfied with the fast delivery and the prompt support from the customer service department. I attended the Mumzworld event at T... See more

Company replied

Rated 5 out of 5 stars

It was so lovely. Customer service representative(Mohamed Alaa) was so helpful, solved the issue quickly. Was so professional and solution orianted, knowledgeable. It was so pleasant to finalise my sh... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing! Been looking for this toy for my daughter everywhere, to no avail. But found it on Mumzworld and was so happy! Very fast shipping to the UK and tracking updated all the way. Very i... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Shop online Baby Products, best Stroller, Travel Gear, Feeding, Clothes, Toys, Car Seat, Carrier & Cot on Mumzworld, Free Delivery To Dubai, Abu Dhabi & UAE


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

905 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Order was on time

Order was on time
Great job Malik Muhammad really appreciate your effort and kindness

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re so glad to hear that your order was delivered on time and that Malik Muhammad’s effort and kindness stood out to you.

We truly appreciate your feedback and are happy to have provided you with a service that meets your expectations.

Thank you for choosing us!

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Rated 5 out of 5 stars

Great and excellent order was in…

Great and excellent order was in perfect condition and on time
Malik Muhammad was very kind and polite

May 13, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re overjoyed to hear that your order arrived in great condition and on time.

It’s wonderful that Malik Muhammad’s kindness and politeness added to your excellent experience.

We strive for this level of service with every delivery, and your feedback is a confirmation of our commitment.

Thank you for sharing your satisfaction with us!

Rated 5 out of 5 stars

Ishtiaq Hussain is amazing person

Ishtiaq Hussain is amazing person
Picked my item and communicated very well on time

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s wonderful to hear that Ishtiaq Hussain impressed you with his timely communication and service.

We’re glad he’s part of our team, and it’s feedback like yours that highlights the amazing people we work with.

Thank you for acknowledging his efforts!

Rated 5 out of 5 stars

Excellent

Very good service and delivery guy is good..

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re thrilled to hear that you received excellent service and that our delivery team member made a good impression.

We aim to provide very good service every time, and it’s rewarding to know when we’ve succeeded.

Thank you for your positive feedback!

Rated 5 out of 5 stars

Raja always does a great job delivers…

Raja always does a great job delivers my packages professionally

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s fantastic to hear that Raja consistently delivers your packages with professionalism.

We’re proud to have team members who uphold our high standards and ensure a smooth delivery experience.

Thank you for your continued trust in us!

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Rated 5 out of 5 stars

The driver raja did an excellent job

The driver raja did an excellent job
Thanks you

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re so glad to hear that Raja did an excellent job with your delivery.

It’s feedback like yours that keeps us motivated to maintain high standards of service.

Thank you for taking the time to express your appreciation!

Rated 5 out of 5 stars

Good products

Good products, items delivered on time

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re pleased to hear that you’re satisfied with the quality of our products and the timeliness of our delivery.

At Mumzworld, Ensuring that our customers receive their items on time and in great condition is important to us.

Thank you for your feedback!

Rated 5 out of 5 stars

very good experience

very good experience

With the delivery driver Asad Hanif

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re delighted to know that you had a very good experience with us. Your satisfaction is our priority, and we look forward to serving you again.

If you have any further feedback or need assistance, feel free to reach out to us!

Rated 5 out of 5 stars

Asad Hanif was very cooperative and…

Asad Hanif was very cooperative and delivered with great attitude.

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s always encouraging to hear that our team members, like Asad Hanif, are cooperative and deliver with a great attitude.

We’re committed to providing you with the best service possible, and it’s wonderful to know when we succeed.

Thank you for your kind words!

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Rated 5 out of 5 stars

Asad hanif was great

May 12, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s wonderful to hear that Asad Hanif provided great service.

We’re proud of our team members who make a positive impact on our customers’ experiences.

Thank you for your feedback!

Rated 5 out of 5 stars

Thank for ishtiaq Hussain driver 😇

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re glad to hear that Ishtiaq Hussain’s service met your expectations.

It’s always a pleasure to receive such positive feedback.

Thank you for taking the time to express your gratitude!

Rated 5 out of 5 stars

ishtiaq Hussain always arrives on time

ishtiaq Hussain always arrives on time, knows where to place the order every time, and takes pictures to confirm before leaving

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s great to hear that Ishtiaq Hussain consistently provides timely deliveries,
places your order correctly, and ensures confirmation with pictures before departure.
We truly appreciate his dedication to service excellence and your recognition of his efforts.

Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Asad Hanif did a great job delivering…

Asad Hanif did a great job delivering the package 📦

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s fantastic to hear that Asad Hanif provided you with great service during the delivery of your package.

We take pride in our team’s commitment to excellence, and it’s always rewarding to hear from satisfied customers.

Thank you for your positive feedback!

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Rated 5 out of 5 stars

Delivery very fast

Delivery very fast, perfect conditions

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re thrilled to know that your delivery was not only fast but also arrived in perfect condition.

It’s our goal to ensure a seamless experience for you, and feedback like yours lets us know we’re on the right track.

Thank you for your kind words!

Rated 5 out of 5 stars

Thanks ishtiaq Hussain for your hard…

Thanks ishtiaq Hussain for your hard work

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Your gratitude for Ishtiaq Hussain’s hard work is much appreciated.

We’re proud to have dedicated team members like him who go above and beyond.

Thank you for acknowledging his efforts!

Rated 5 out of 5 stars

Fast delivery in very good condition…

Fast delivery in very good condition and the behavior of the driver ishtiaq Hussain

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s also wonderful to know that Ishtiaq Hussain’s behavior contributed positively to your experience.

We aim to maintain this level of service and appreciate your feedback.

Thank you for choosing us!

Rated 5 out of 5 stars

Mumzworld

products and driver behavior reached on time in good condition,
driver name ishtiaq Hussain

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s fantastic to hear that your products arrived on time and in good condition, and that Ishtiaq Hussain’s behavior was commendable.

We strive to ensure every aspect of our service, from product quality to delivery, is top-notch.

Thank you for sharing your positive experience!

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Rated 5 out of 5 stars

Fast delivery thanks to ishtiaq Hussain

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re so pleased to hear that Ishtiaq Hussain ensured a fast delivery for you.

Our team is dedicated to timely service, and it’s great to know when we hit the mark.

Thank you for your appreciation!

Rated 5 out of 5 stars

Asaf is very professional

Asaf is very professional. Excellent service provider.

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Thank you for your feedback on Asad’s professionalism and the excellent service he provided.

We’re proud to have team members like Asad who consistently deliver quality experiences to our customers.

Your recognition is greatly valued!

Rated 5 out of 5 stars
Mumzworld.com logo

Reply from Mumzworld.com

It’s wonderful to hear that our driver’s politeness and swiftness left a positive impression on you.

At Mumzworld, We’re committed to providing service that not only meets but exceeds expectations.

Thank you for taking the time to share your experience!

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