The usual story, trying to get wheat combined in Montana and the fuel shut off solenoid on the diesel engine decided otherwise. Found the piece on MurCal, put in the order, asked them for special arr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had questions about their engine protection products so I called and spoke to one of their staff. I found him to be very helpful and well informed. Excellent depth of knowledge which provided me w... See more
Product inquiries/pricing were dealt with efficiently and with clarity. Product was shipped shortly after ordering and arrived in a short time. It was nice doing business with Murcal & would definitel... See more
Marie Aro is very efficient and takes care of the customer in a very professional and friendly manner. Most of the time we have received our product in a timely fashion, but if the lead time is longe... See more
Company details
Information provided by various external sources
MurCal is in the business of taking the load off of our customers. We integrate displays, instrumentation, controls, and software to automatically control, monitor, and protect equipment used for applications in water pumping, frost protection, mobile equipment, gas compression, agriculture, flood control, and other driven equipment.
Contact info
41343 12TH ST W, 93551-1119, Palmdale, United States
- 661-272-4700
- sales@murcal.com
- murcal.com
I will explain what happened as best as…
I will explain what happened as best as I can. There is this thing we needed so we went on the internet and found out MurCal had it. We called on the telephone and purchased it from a man called Jay. To put it delicately, a transaction was made in the pursuit of capitalism. I hope this review finds you well.
September 18, 2020
Unprompted review
Reply from MurCal, Inc.
Thank you for taking the time to document your transaction in the pursuit of capitalism. We also hope that you are doing well and we look forward to serving you again in the future!
Advertisement
I was glad you had the piece I needed…
I was glad you had the piece I needed on hand. Somewhat disappointed that it was not shown on the web catalog. It would have sped up my order to find it myself.
It was a diode that is used on some of our generators...not a high volume item...FW Murphy 65000362
September 17, 2020
Unprompted review
Reply from MurCal, Inc.
Hello! This is excellent feedback. What part was it that you couldn't find on our web catalog? We will work to rectify that situation. We are always striving for improvement.
UPDATE: Thank you for replying with the part number. I looked at our store and this item is available for purchase: http://shopping.murcal.com/Catalog?search=65000362
We are looking forward to serving you again in the future.
Great service on a special request
The usual story, trying to get wheat combined in Montana and the fuel shut off solenoid on the diesel engine decided otherwise. Found the piece on MurCal, put in the order, asked them for special arrangements on shipping which they took care of right away and the part was shipped out as requested. Doesn't get any better than that. Now if FedEx had done what they were paid to do... but that is another story. The folks at MurCal did a great job. Thank You!
September 12, 2020
Unprompted review
A pleasure dealing with MurCal
A pleasure dealing with MurCal, professional and very knowledgable on their products.
September 7, 2020
Unprompted review
Great customers service
Great customer service...I can always count on speaking to someone knowlegable when I have questions or problems. They are always friendly and very helpful.
August 16, 2020
Unprompted review
Advertisement
Very happy with the service and time…
Very happy with the service and time they gave us to help with our needs.
August 13, 2020
Unprompted review
first order was lost
first order was lost. it showed up after the second replacement order.
August 10, 2020
Unprompted review
Reply from MurCal, Inc.
Hello there and happy Monday! We apologize for the order being lost. The freight carriers are quite stressed during these unprecedented times. Did we at MurCal do everything to satisfy you and help to make it right? Please let us know if there is anything we could have done better so that we can improve in the future. Looking forward to hearing back from you.
Murcal was very helpful and very…
Murcal was very helpful and very responsive to our needs.
when we realized we purchased the wrong part, they took back they incorrect part and shipped us the one we needed ASAP
They are a top-notch company!
August 7, 2020
Unprompted review
Advertisement
Alaska friendly
Correct part at a fair price with excellent shipping options for Alaska. I will look for more things that I can order from MurCal in the future. Thank you
July 13, 2020
Unprompted review
Customer service was awesome and felt…
Customer service was awesome and felt like they actually care to do the best they can to help
July 11, 2020
Unprompted review
very efficient and organized
very efficient and organized, thanks so much
July 6, 2020
Unprompted review
Very knowledgeable
Very knowledgeable, helpful, and got parts out door same day. I often spend that long getting a hold of the tech who really knows what I need :-) I'm sure this is part of the reason caterpillar sent me to them to solve my custom control application.
July 3, 2020
Unprompted review
Advertisement
Fast and responsive service.
July 1, 2020
Unprompted review
correct part came in fast
June 22, 2020
Unprompted review
Reply from MurCal, Inc.
Hello! Thank you for taking the time to review us. We are always striving to be better. Can you share with us what we could have done better to earn 5 stars? Looking forward to working with you again in the future.
My lucky day
My lucky day, David Ortiz picked you my call and solve my problem in 5 minutes, nobody knows more than David when it comes to Diesel engine controls and emergency shut downs.
Thank you David
June 20, 2020
Unprompted review
Great Company
Website, price, overall customer experience was great. Almost felt like it couldn’t be true to have that good an experience for an obscure part I had not been able to even source from OEM.
June 15, 2020
Unprompted review
Advertisement
happy customer
I enjoyed ordering, was easy to use the website and it had great information on the products.
June 12, 2020
Unprompted review
Gauge
The gauge I needed was in stock and quickly delivered. Customer Service people I spoke were very helpful.
May 28, 2020
Unprompted review
Exelent service
May 25, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.