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Museum Ticket IstanbulReviews 

4
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TrustScore 4 out of 5

4.0

Travel Agency
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Company details

  1. Travel Agency
  2. Online Marketplace

Written by the company

Museum Ticket Istanbul by Authentic Day Tour is an independent curated marketplace for visitors in Istanbul. We help travelers discover and book selected museum visits, guided tours, cultural experiences, and local activities through a simple online reservation process. Our goal is to make planning a visit to Istanbul’s most popular cultural landmarks easier, clearer, and more convenient for international travelers.

Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

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4-star
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1-star

No history of asking for reviews

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4.0

All reviews

(4)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Clear information

We had a payment error, our system accidentally charged us twice for Topkapi Palace tickets (€104 ×2). When we reached out, the guide responded quickly and took the issue seriously. He found a fair solution, applying our overpaid amount toward a Bosphorus Dinner Cruise instead. Upon entering Topkapi Palace, the guide also assisted us very well, helping the entry process go smoothly, providing clear information, and making sure everything ran without issues despite the earlier payment mix-up. Highly recommend both their service and their honesty in resolving issues.

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Value and Service!

Price was good, services were excellent. Akın Demir was very helpful when we had issues with the police closing down parts of Taksim. Communication was spot on, highly recommend!

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Akin - Topkapi palace

Akin, the tour guide was very knowledgeable and explained intricacies of the palace in great detail. He was quite friendly and we had a great time with him. We highly recommend future patrons to book through this service as it is totally worth it. Far above and beyond other tour operators.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Cheap and Fast

We have bought our museum tickets from this website. It came in a cheap and fast way to entry. The website was easy to navigate and secure to buy from. The team was responsive and attentive. Overall good experience so far.

May 19, 2026
Unprompted review
Museum Ticket Istanbul logo

Reply from Museum Ticket Istanbul

Thank you very much for your kind review!

We are delighted to hear that you had a smooth and positive experience purchasing your museum tickets through our website. It is great to know that you found the process fast, secure, and easy to navigate.

Our team always aims to be responsive and helpful, so your feedback means a lot to us. We truly appreciate your trust and hope to assist you again on your next visit.

Best regards,
Museum Ticket & Tour Istanbul Team

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