MUSIC1ST Reviews 

90
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the extremely secure, careful packaging that ensures purchased items arrive completely undamaged. People also mention that the online ordering process is remarkably simple, communication is clear and helpful, and products precisely match their detailed descriptions. However, some reviewers were not happy with delivery times, noting that shipments occasionally took significantly longer than expected or faced minor transit hurdles. A few consumers also mentioned encountering occasional logistical issues with external courier services or experiencing slight, unexpected delivery delays before finally receiving their parcels.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the remarkably fast shipping and... See more

Product

Reviewers mention positive feedback about product, noting that items arrive quickly and in perfect condition.... See more

Order

Reviewers highlight positive aspects of order, noting a very simple and clear online ordering process with... See more

Staff

Consumers find staff to be positive, expressing appreciation for their consistent help throughout the... See more

Service

Users describe positive interactions with service, noting great communications and that orders are delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order a couple of Q-Acoustics Cp80Ci ceiling speakers. The quality is so good and the delivery was fast. I recommend this company and products

Company replied

Rated 5 out of 5 stars

Ordered a sonos amp from the online store. The service and the speed of delivery was excellent.Also the package was very securely packaged. Very satisfied and I totally recommend this store

Company replied

Rated 5 out of 5 stars

I order a couple of Q-Acoustics Cp80Ci ceiling speakers and the packaging was correct. I tested the units and they sound amazing. Top quality seller. Recommended. I will buy again.

Company replied

Rated 5 out of 5 stars

I ordered the 2nd time from the store in a short time. Every step of the checkout process was transparent and straightforward. I received a detailed email confirmation immediately after clicking bu... See more

Company replied


Company details

  1. Home Audio Store

Written by the company

Being 30 years in premium audio business, we hand pick and test best products available in every product & price category. You can purchase our recommended premium audio products with confidence, get free advise, free shipping, 14 days return & at least 2 year warranty. We are your trusted premium audio advisor & partner.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(90)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Good price

Good price. Delivered as promised with tracking to enable me to receive the parcel.

April 14, 2026
MUSIC1ST logo

Reply from MUSIC1ST

Thanks for the review and enjoy

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Rated 5 out of 5 stars

We are very satisfied

It was a gift for my son. We are very satisfied with the product. The ordering process is very simple, the headphones arrived in short time.

February 23, 2026
MUSIC1ST logo

Reply from MUSIC1ST

Happy to make you a present buing easy

Rated 5 out of 5 stars

swift and clear communications

swift and clear communications. Very helpful when I needed to amend my order. I will definitely shop with Music1st again.

March 2, 2026
MUSIC1ST logo

Reply from MUSIC1ST

Enjoy. Thanks for loyalty

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Rated 5 out of 5 stars

Excellent service from start to finish

Ordered a sonos amp from the online store. The service and the speed of delivery was excellent.Also the package was very securely packaged.
Very satisfied and I totally recommend this store

February 16, 2026
MUSIC1ST logo

Reply from MUSIC1ST

Many thanks for endorsement. We are happy to serve music lovers

Rated 5 out of 5 stars

Great Experience

Very easy to order, swift delivery and perfect packaging upon arrival.
Highly recomended

January 26, 2026
MUSIC1ST logo

Reply from MUSIC1ST

nice to see happy customer. Thanks and enjoy the music

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Rated 5 out of 5 stars

The very best seller I have met since…

The very best seller I have met since long time! Excellent communication, fast reactions, outstanding flexibility!!! Just recommended if You want the best...A*****

February 5, 2026
Unprompted review
MUSIC1ST logo

Reply from MUSIC1ST

Thanks for endorsement and enjoy the music

Rated 4 out of 5 stars

Good products

Good products
Quick response from customerservice
Shipment could be quicker

January 22, 2026
MUSIC1ST logo

Reply from MUSIC1ST

We are sorry for the little hassle with shipping. Hope you enjoy the speaker holder

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