Musiciangoods Reviews 

100
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers had a great experience with this company. Customers frequently praise the books and physical products for being comprehensive, beautifully designed, and very easy to follow during their daily music practice sessions. People consistently mention that the customer service team is extremely responsive, polite, and wonderful to deal with when resolving issues. Some reviewers were not happy with occasional delivery delays, noting that international shipping sometimes took more than two weeks to arrive. Additionally, a few individuals mentioned encountering unexpected technical inaccuracies inside the books, such as incorrect scale formulas or missing interactive video content that was promised online.

What people talk about most

Product

Clients share positive opinions on product quality, describing the materials as well printed, colorful, and... See more

Quality

Customers had positive experiences with quality, praising the professional construction, great graphics, and... See more

Customer service

Consumers find customer service to be positive, highlighting a kind, wonderful, and responsive support team.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially purchased this educational material for €22 expecting a reliable guide to learn music theory, but I was deeply disappointed by the first version I received. The Spanish edition contain... See more

Company replied

Rated 4 out of 5 stars

I had not played the guitar for a number of years and this book is very informative and helped me remember the guitar theory details when I played a lot more. It has improved my ability to play a lot

Company replied

Rated 4 out of 5 stars

The delivery of my order took some time but eventually came, so no worries if you’re still waiting. The books came with damage, I sent photos to their customer service and they sent me a replac... See more

Company replied

Rated 3 out of 5 stars

I already play piano, at a fairly decent level. Just wanted this book for a reference, seemed to have some great graphics. I was paging through it a bit, and just on page 33 found an error that should... See more

Company replied


Company details

  1. Musical Instrument Store

Written by the company

Musiciangoods is a music education brand dedicated to helping musicians learn faster and create with more confidence. We design practical, visually clear learning tools such as music theory books, cheat-sheet mousepads, posters, and instrument-specific guides for guitar, bass, piano, and ukulele. Our products simplify complex concepts using step-by-step explanations, diagrams, and QR-code video lessons, making music theory accessible for beginners, producers, and experienced musicians. Since launching in 2015, Musiciangoods has grown into an international brand serving customers in more than 80 countries. We focus on quality, ease of use, and visually appealing designs that stand out from traditional learning materials. Whether you’re practicing at home, producing in the studio, or teaching students, our tools are created to help you understand music quickly and apply it immediately. At Musiciangoods, everything we make is built to solve real problems musicians face — so you can spend less time figuring things out and more time making music.


Contact info

4.0

Great

TrustScore 4 out of 5

100 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(100)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered something as a gift for my…

Ordered something as a gift for my partner from this site and accidentally ordered the wrong product. Musicangoods was so easy to work with and made sure I got the product needed at the end of the transaction. they were so kind throughout the entire process and so helpful to me. Amazing costumer service and incredible products I haven't found anywhere else.

January 23, 2021
Unprompted review
Rated 5 out of 5 stars

music theory mousepads

Got the music theory mousepads! Already has helped me a lot coming up with melodies and chords!! Great company and service all around!🔥🔥🔥

January 21, 2021
Unprompted review
Rated 1 out of 5 stars

Very BAD ..

Very BAD ... 1 month and half for delivery. But not enough, the price are very high for the product. This is simply printed paper and 80 euros for 2 pices of this type of product are very very hight. When you see the price, you think maybe is a special material like flexible plastic, but absolutely not. SIMPLY PAPER.

Last but not least, the dimension of the pieces are completely wrong. In the website are not writed the unit of measure, so when i buyed the pieces i think was written in the meter measures, not in inches or other unit of measure.

NOW... i need to sent back the product, but to do this probably the shipping costs are at my expense. I'm not sure, but if is right I'LL BURN THIS PAPER ON THE FIRE.

January 7, 2021
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Rated 4 out of 5 stars

OK! No Problem!

December 8, 2020
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Reply from Musiciangoods

Sorry to hear that your product did not arrive within the given time frame, this unfortunately can happen in times of COVID 19 restrictions. However regardless of the delay your order may still arrive.

We did however, issue a refund on the part of your order that did not arrive. So we kindly ask you to revise your review as it is inaccurate.

Thanks

Rated 5 out of 5 stars

Great product

Great product. Have had it for 6 months and it is durable and convenient. Would not consider switching mouse pads for a long time.

September 16, 2020
Unprompted review
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Rated 2 out of 5 stars

Only received 2 out of 5 items

I only received my mouse pads i did not receive my shirt or my stickers.

My order number is 30000

September 14, 2020
Unprompted review
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Reply from Musiciangoods

Hi can you send us your order number. We'll see to it right away.

Rated 1 out of 5 stars

Order Incomplete - customer satisfied

I have not received the second half of my order. I am very dissatisfied. I realize that you rely on other vendors to complete your orders, but the fact that I have not received it reflects poorly on your choice of vendors. I would like to have a refund of $9.95 for the vinyl coasters I never received. That would be a better reflection of your dedication to customer satisfaction.

September 8, 2020
Unprompted review
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Reply from Musiciangoods

Our apologies for the inconvenience it is true that we work with other vendors and this usually doesn't cause any issues. However due to COVID19 restrictions sometimes orders take much longer tue arrive and we believe that's what happened to your order. We will issue a refund for the vinyl coasters.

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Rated 1 out of 5 stars

Very small print

Very small print, useless. Yes readable, but needing a magnifying glass to read. One of the worst products I have ever purchased. I am NOT happy with it. Also, to expensive for the quality.

September 8, 2020
Unprompted review
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Reply from Musiciangoods

Sorry to hear that but thank you for your feedback.

Rated 5 out of 5 stars

Hotkeys mousepad

Ordered the hotkeys mousepad from MusicianGoods. Fast delivery and the quality is super nice as well. It took my producing game to the next level with this handy tool. Love it! S/O to MusicianGoods for the great product!

September 4, 2020
Unprompted review
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Rated 5 out of 5 stars

Great service!!!

Great service, fast delivery and wonderful products! Will definitely be back for more in the future!

September 1, 2020
Unprompted review

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