Mustard Mortgages Reviews 

71
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional mortgage advice, tailoring options carefully, and making complex financial processes remarkably easy to understand. Many people note that advisors consistently go above and beyond to secure the best possible outcomes while maintaining outstanding communication. First-time buyers specifically mention that professionals patiently answer all questions, offer reassuring guidance, and remain consistently available throughout the entire home-purchasing journey. Consumers also deeply appreciate the continuous support and prompt responses provided by the team, which successfully eliminate anxiety and significantly reduce stress during complex property transactions.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting exceptional professionalism, knowledge, and dedication... See more

Service

People report positive experiences with service, highlighting the exceptional professionalism and expertise... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mega thanks to Sian for dealing with my mortgage application. She did an amazing job porting my mortgage over to our new home and made the whole process stress-free. She was always easy to contact an... See more

Company replied

Rated 5 out of 5 stars

Sian and her team gave us great advice when we were moving house this summer. She listened to what our needs were and presented different options to us for how best to meet those needs. Throughout the... See more

Company replied

Rated 5 out of 5 stars

I am a first time buyer and had absolutely no idea how to go about buying a property or getting a mortgage or what other things I may need. Sian (my Mortgage broker) made sure I understood every... See more

Company replied

Rated 5 out of 5 stars

My experience working with Sian has been completely 5 stars through the whole process. I had a unique case as i was in a Let-to-buy situation with adverse credit. Sian went above and beyond to secure... See more

Company replied


Company details

  1. Finance Broker

Written by the company

🏡Welcome Home with Mustard Mortgages! At Mustard Mortgages, we're thrilled to embark on this journey with you. Homeownership is a special milestone, and we're here to make the path smoother, just like your favourite condiment adds flavour to every meal!


Contact info

4.9

Excellent

TrustScore 5 out of 5

71 reviews

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1-star

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4.9

All reviews

(71)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sian was a star from start to finish!

Sian was a star from start to finish. From the first call arranged by the estate agents, to sorting my mortgage and insurance policies, I felt in safe hands the whole time. Sian was great at replying promptly and efficiently to all my communications and I felt properly looked after. I'm looking forward to working with Sian again when my policies come up for renewal. It is definitely a novel experience to actually look forward to dealing with a company! Thank you for all your assistance.

March 28, 2025
Unprompted review
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Reply from Mustard Mortgages

Hi Charlie, thanks for the wonderful review! We look forward to looking after you for years to come.

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Rated 5 out of 5 stars

Excellent Experience -Lisa Hills thank you

I am highly thankful to Lisa Hills for all the support and advise she has given me. She got the best deal for me and supported me throughout the process until the completion of contracts. She has always been available and provided very credible advice. Highly recommended to anyone looking for extra ordinary service. My experience was super fantastic

April 1, 2025
Unprompted review
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Reply from Mustard Mortgages

Many thanks for a lovely review for Lisa. We do agree that she offers an extra ordinary service!

Rated 5 out of 5 stars

Exceptional Mortgage Broker Experience …

Sian had a way with getting you through what appears as difficult situations without any ruffle.
Thanks to her expertise and clear communication. She was always proactive, available to answer my questions and provided valuable advice that helped me get through the hoops to land a great deal.

I recommend Sian and Mustard Mortgages for anyone out for a reliable mortgage broker . Great service and great outcome.

March 31, 2025
Unprompted review
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Reply from Mustard Mortgages

Hi Femi, thanks for your wonderful review!

Rated 5 out of 5 stars

Highly Recommend

I can't thank Sian enough for all her help and support throughout the mortgage process. She was extremely helpful, always available to answer any questions, and made everything so much easier. Thanks to her guidance, I got the keys to my new home today! I highly recommend Sian to anyone looking for a mortgage advisor - her professionalism and expertise are second to none.

March 31, 2025
Unprompted review
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Reply from Mustard Mortgages

Thank you so much for leaving a wonderful review for us.

Rated 5 out of 5 stars

Helpful, supportive and professional - Reccomend

We done our recent mortgage with Sian and Hayley. I could not fault them at all, we got our wonderful home and they was so helpful and supportive throughout the process. Our entire sale/purchase was stress free mainly thanks to Sian. I definitely will recommend them to anyone and I 100% will continue to use them in the future.

March 14, 2025
Unprompted review
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Reply from Mustard Mortgages

Thank you!

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Rated 5 out of 5 stars

Outstanding service, very helpful

I was recommended mustard Mortgages by my estate agent and I am so glad I went with this company.
Sian was amazing, so helpful, proactive, professional and gave me all the support and information I needed.
I am truly thankful to her for all the hard work she did.
I would definitely recommend and be using their services again in the future.

March 14, 2025
Unprompted review
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Reply from Mustard Mortgages

Thank you so much.

Rated 5 out of 5 stars

Good experience

Good experience
Got the best rate possible

February 25, 2025
Unprompted review
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Reply from Mustard Mortgages

Thank you for your review! We’re so glad you had a great experience and secured the best rate possible.

Rated 5 out of 5 stars

Highly recommend

Highly recommend, Sian was so helpful and friendly throughout! As a first time buyer, wrapping my head around mortgages felt daunting but Sian explained all my options so well and made the process so much easier for me! Thank you Sian 🌟

November 19, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you for your kind review! We’re so pleased we could make the process simple and straightforward for you as a first-time buyer. Your recommendation means a lot to us.

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Rated 5 out of 5 stars

quick and always there

I can't say enough thank you for help which I get it from Sian. She made everything possible and easy to achieve. Always been available for the entire length of process of buying our house. Highly recommend her to everyone.
Thank you again Sian

September 18, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you for your wonderful feedback! We’re so happy to hear your home-buying experience was a smooth and positive one. It’s always our goal to make the process as simple and stress-free as possible.

Rated 5 out of 5 stars

So glad I used Mustard Mortgages!

So glad I used Mustard Mortgages. As a first time buyer, I had all the help I needed from Sian Fisher who I would highly recommend as a broker. She was super friendly, informative and always answered my queries quickly. First class service!

October 22, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you so much for your wonderful review! We’re thrilled you had such a positive experience and that everything went smoothly for your first home purchase.

Rated 5 out of 5 stars

A big thanks to Sian

A great company for securing a mortgage. As a first time buyer, I wasn’t aware of so many things. Sian made everything easy for me. Following her instructions, I could finalise my purchase and now I am a homeowner. A big thanks to Sian.

October 7, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you so much for your lovely review! We’re so pleased we could make your first home-buying experience easy and enjoyable. Congratulations on becoming a homeowner.

Rated 5 out of 5 stars

Sian Fisher - Highly Recommended

Sian Fisher was extremely professional, speedy and would recommend her services to anyone. Went over and above to review the mortgage applications to find better interest rates for me on numerous occasions.

Would recommend mustard mortgages to anyone seeking advice and assistance on their mortgages.

September 26, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you so much for your great feedback! We’re thrilled to hear Sian was able to find you the best deal and make the process smooth. We really appreciate your recommendation!

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Rated 5 out of 5 stars

Thank You Sian!

It was our first time purchasing a house but Sian Fischer made it so easy, one time we gave up the idea of buying a house from the lack of funds but Sian encouraged me and tried her best to adjust the loan! Without her we couldn't have had this house! Thanks Again! Sorry for the late response

July 27, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you so much for your kind words! We’re delighted Sian could help make your first home purchase possible and stress-free. Congratulations on your new home.

Rated 5 out of 5 stars

I will definitely be using Mustard mortgages again

I recently had the pleasure of working with Sian and Hayley at Mustard Mortgages, and I can't recommend them enough! From the very first consultation, they displayed an impressive level of professionalism and expertise that made the entire mortgage process feel seamless.

Sian and Hayley went above and beyond to ensure that all my questions were answered and that I felt confident every step of the way.
Always professional, always pleasant and cheerful. It makes what can be quite a tough time less stressful.
I will definitely be using them again,
Thank you

September 18, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you so much for your wonderful review! We’re delighted to hear that Sian and Hayley made your experience smooth and stress-free. We really appreciate your kind words and look forward to helping you again in the future.

Rated 5 out of 5 stars

Sian has been amazing

Sian has been amazing! So patient and the reason we went with her was because she was so warm and helpful. Always there to put us at ease and reassured. Thanks so much x

David & Nick

September 12, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you! We’re so glad you felt supported and reassured throughout — really appreciate your kind words!

Rated 5 out of 5 stars

Best broker

I work with sian fisher… she is fantastic. She listen to clients and give good advice. Sian do her work so professionally. Superb experience with her. Will do more work with her soon. Thanku

March 8, 2024
Unprompted review
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Reply from Mustard Mortgages

We’re delighted to hear you had such a great experience and felt well looked after. We really appreciate your feedback and look forward to working with you again soon.

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Rated 5 out of 5 stars

I spoke with Siah Fisher and she was amazing

I spoke with a lady called Siah Fisher and she was amazing. She was always available, working overtime and she helped me get a near impossible mortgage offer. My paperwork wasn't in order but she negotiated a good deal with the lender.

August 21, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you so much for your wonderful review! We’re so pleased to hear you had such a positive experience and that our team could help make things happen for you.

Rated 5 out of 5 stars

Couldn't have asked for a better broker

As a nervous first time buyer I needed as much help and reassurance as possible. Sian consistently went over and above to put my mind at ease. Sian has been a massive help throughout what turned out to be a bit of a long and bumpy road. I totally would not have got to the stage am at without her. I highly recommend and would not think twice about using again in the future. Thank you!

August 10, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you for your wonderful review.

Rated 5 out of 5 stars

Sian was excellent

Sian was excellent, she kept me informed every step of the way.

August 6, 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you so much! We’re so glad Sian made the process easy for you.

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