Muuse 

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Rated 5 out of 5 stars

This was my first Muuse box (April 2021) and I was very pleased with the contents that included skin care, hair care and make-up. Muuse is a bit more expensive than some other beauty boxes, but I thin... See more

Rated 1 out of 5 stars

First and last box was ordered on Katie Prices say so, website was useless, customer service constantly generic email response and so glad I cancelled subscription before they went under. Overseas bu... See more

Company replied

Rated 5 out of 5 stars

the items inside the box were all stunning, i hope my followers catch your page and i will constantly post your page on my instagram. thank you so much for the amazing quality of the products 💜 i hop... See more

Rated 5 out of 5 stars

This is the best beauty products box I've ever purchased and I've had a few from the bigger more well known names. Amazing value for money and slick fast service. Will definitely keep getting them... See more

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Rated 5 out of 5 stars

the items inside the box were all…

the items inside the box were all stunning, i hope my followers catch your page and i will constantly post your page on my instagram. thank you so much for the amazing quality of the products 💜 i hope to work with you and your team in future! i really loved all of it!🙈

May 31, 2021
Rated 1 out of 5 stars

Consumer data protection breach

I contacted muuse in regards to when I will be receiving my 3rd box as I paid for a 3 month subscription however, never received a response. I have however, yesterday, received an email from muuse stating that they will not longer be providing boxes due to the company going down. Included in this communication is every customers email addresses and now I have random people emailing me.
I reached out to muuse over Instagram regarding this concern and yet to receive a response.
I am now worried my other details will be leaked like card details etc.

May 25, 2021
Unprompted review
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Reply from Muuse

Dear Sara,

We are really sorry about that, we sent to you an email with all informations.

Everything is safe on our side, we already did the necessary step to protect all you data.

Have a great day,

Best Regards,

Nancy Tolland
Muuse Customer Service

Rated 1 out of 5 stars

DO NOT ORDER

DO NOT ORDER.
They say mystery gift is £95 and I googled it and it was £9.99?!?!
The items in box are pretty crap and disappointing.. prices made up.. and I’ve requested my money back and no reply?
I follow olivia attwood and ordered her box thinking it would be high quality stuff like she uses.. she would NOT use any of the products in this box. She should be pretty ashamed of herself too promoting this to her followers.
Bad company, no apology, no reply, nothing.
Do not order and waste your money to feel disappointed like me x

May 24, 2021
Unprompted review
Muuse logo

Reply from Muuse

Dear Yas,

We are really apologise to hear that, we can't find you by this way, we have only your TrustPilot username "Yas".

Could you please send to us an email to support@muuse.uk? Thank you.

Our team is ready to taking care of everything you need, we will refund you as soon as possible.

Have a great day,

Best Regards,

Nancy Tolland
Muuse Customer Service

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Rated 1 out of 5 stars

First and last box was ordered on Katie…

First and last box was ordered on Katie Prices say so, website was useless, customer service constantly generic email response and so glad I cancelled subscription before they went under. Overseas business venture down the plughole like their previous ones as sourced. Better go now before they take too much from too many. Lots of their write ups seem to love the word absolutely ! Goodbye.

May 24, 2021
Unprompted review
Muuse logo

Reply from Muuse

Dear Angeline,

We are really apologise to hear that, we can't find you by this way, we have only your TrustPilot username "Angeline".

Could you please send to us an email to support@muuse.uk

Our team is ready to taking care of everything you need.

Have a great day,

Best Regards,

Nancy Tolland
Muuse Customer Service

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Rated 5 out of 5 stars

I love this beauty box

I love this beauty box, I like the fact all the products are full size. Other boxes that I have received in the past from other companies have always included small products and with this box it comes with full size products. All the products were really nice and I really liked the detail that went in to the box. Would recommend!

May 11, 2021
Rated 5 out of 5 stars

Excellent First Impression

This was my first Muuse box (April 2021) and I was very pleased with the contents that included skin care, hair care and make-up. Muuse is a bit more expensive than some other beauty boxes, but I think it is worth it because all their products are full size and it is excellent value for money (this box contained £153 of product for £20). Five of the six products were from brands that were new to me, so it's a great way to discover and try new brands.

May 7, 2021
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Rated 5 out of 5 stars

Brilliant Premium Beauty box

This is the best monthly beauty box that I have recieved. 6 full size products every month for a really good price plus the products themselves are always good value. Will be staying subscribed to this box for a long time.

May 5, 2021
Rated 5 out of 5 stars

The box is so so amazing

The box is so so amazing because it retails for such a high price but you get SO MUCH discount for everything. Definitely a must for people to subscribe. The excitement and the quality of products are only found in the MUUSE UK box!

May 5, 2021

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