The mobile version kept logging me out on my budget phone ... Each login sent me through verification again, and the cashier button disappeared behind the keyboard. I switched to a laptop, but the b... See more
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The bonus looked normal on the offer page, so I claimed it after reading the short terms. After that, the active bonus page showed different wagering and a much lower contribution for blackjack. Maybe... See more
the take a break options are 24 hours, seven days or thirty days and nothing in between, which is the first problem. the second is that a break stops you logging in and does not stop the marketing. i... See more
I tried to set a time-out after a longer session. The page confirmed it, then account settings let me cancel it right away. That defeats the point. Maybe there is a legal explanation somewhere, but fr... See more
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sat down with the terms and a cup of…
sat down with the terms and a cup of tea and there are three separate wagering figures across the offer page, the email and the account panel, 30x, 35x, then 40x, and none of the three pages agree
Same ID requested again.
Revolut gone from the cashier
Round history showed the spin
Round history showed the spin, but not the result. Support said they needed a game ID that the page did not show.
the English terms said x30
the English terms said x30, switched the site to check and the other language version showed x25 on the same offer. which one actually applies then.
stake limits are not enforced live.
the stake settings on Big Bass reset to…
the stake settings on Big Bass reset to the minimum every time i close the game, which on a laptop i shut nightly means every single session. why not save what i last used?
Josh said the slot crash was a known…
Josh said the slot crash was a known issue... three weeks on, same error.
My payout date moved.
my recently played list has three games…
my recently played list has three games in it that i have never opened, and two i play every week are missing from it entirely. what is that list actually built from then?
The session reminder arrived late
The session reminder arrived late, after I had already closed the game.
Cute idea, useless timing.
It felt like the site was ticking a box rather than helping anyone.
I hate having to screenshot every step like it is homework.
Bonus progress froze at 72%
Bonus progress froze at 72%. I played another slot, logged out, logged in again, and it still displayed the unchanged number while my balance continued moving. I ended up checking the identical screen again later.
The reload offer stayed unavailable…
The reload offer stayed unavailable despite meeting every listed condition
Victor answered my ticket #5239 with a…
Victor answered my ticket #5239 with a cheerful paragraph that solved nothing.
I asked about a frozen cashout, not how to reset my password.
Felt like talking to a wall with emojis.
Nobody should need three chats for one obvious answer
Offer changed after deposit this time.
Kathryn answered my ticket 1381 with a…
Kathryn answered my ticket 1381 with a cheerful paragraph that solved nothing. I asked about a frozen cashout, not how to reset my password. Felt like talking to a wall with emojis. Not furious, just tired of chasing the most basic thing.
After eleven months the pattern is…
After eleven months the pattern is clear. the product is competent and the operation behind it is not. slots run well and the site is stable. cashouts run late, documents get asked for twice, and support cannot see the systems making the decisions
I activated the reload promotion since…
I activated the reload promotion since the max stake looked clear. The active bonus page showed a lower limit afterwards, and my last round got excluded. Customer support was still displaying the same old note afterwards.
At the bingo hall
At the bingo hall, the early bird session was meant to start at 5:45, then staff spent ten minutes fixing the number board. No apology, just a rushed start once it finally lit up.
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