MUZZ.com Reviews 150

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the app, perceiving its design and monetization strategy as predatory or misleading, rather than genuinely facilitating connections. Customers frequently reported issues with the subscription model, including unexpected charges after cancellation and the constant need to pay for basic features even with a premium membership. Reviewers also found the website and overall user experience problematic, citing a lack of effective moderation, the presence of fake or inactive profiles, and a general feeling that the app prioritizes profit over user satisfaction. Some people were also dissatisfied with the customer service, reporting unresponsiveness and difficulty resolving issues.

What people talk about most

Application

Customers consistently note negative experiences with the app. Many reviewers express dissatisfaction with... See more

User experience

Users describe negative interactions with the user experience. Many reviewers found the app not as easy as it... See more

Website

Reviewers highlight negative aspects of the website, with many describing it as a "time-wasting site" that... See more

Subscription

Consumers find subscription to be negative. Many reviewers express frustration with difficulties canceling... See more

Payment

Reviewers express significant dissatisfaction with payment processes. Many report that payments continue even... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unfortunately, spoke to a married man on Muzz found out as a few people i knew recognised his photo (he is known on social media) Eventually reached out to his wife who was heavily pregnant with his 3... See more

Rated 1 out of 5 stars

The app is purely to make money but uses the words halal marriage site.its anything but. The social side of it is full of tw*ts who cuss people and call themselves Muslims, it's full of attention see... See more

Rated 1 out of 5 stars

its a scam app by a pakistani-British owner who is using the term "halal match making" and pulling in desperate Muslims to find a match by making them pay ridiculous amounts of money. More than h... See more

Rated 1 out of 5 stars

This app is a complete scam. Many men on Muzz are aggressive, and verbally abusive if you don’t reply within minutes, they start insulting or threatening you. Most are married with kids, and many are... See more


Company details

  1. Dating Service
  2. Media Company

Information provided by various external sources

MUZZ is dedicated to honoring individual


Contact info

1.2

Bad

TrustScore 1 out of 5

150 reviews

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Rated 1 out of 5 stars

its a scam company

its a scam company, prying on desperate people who are looking for a halal marriage
the prices are ridiculous and the matches are hidden till you pay them
they claim they are using that money for gaza and bla bla bla
all their money is going to the case they lost to TINDER and have to pay millions to them which they are taking from us ( so at the end of the day you are literally paying for TINDER )

the so called "Islamic" app could run at a cheap cost as it only takes 5k to make an app and few people to run it
but asking people to pay 80/weekly .... oh common

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting! Immature people

Absolutely disgusting!

9/10 women profiles are divorcees. When you reject them they stalk and taunt you.

App is made and operated by liberal Muslims. Anything and everything is allowed.

Full of feminist profiles, really angry divorced feminist women.

Blurred profiles are 100% of the time a disappointment.

Thousands of incomplete profiles with professional photos, very likely fake profiles made by Muzz.

Those who do have genuine profiles are extremely immature. Most people seem damaged?

The whole community seems like an online version of a council estate full of single parents.

November 26, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Please do not waste money here. They called from an unknown number demanding money when I did not pay them they blocked my profile. They are scammers please be aware of it.

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

Just registered with this app after…

Just registered with this app after paying vip gold and what a waste of money.. got 5 matches and hit the limit.. of which none responded.sonwither you wait forever for a response and in mean time can't communicate with any others who may be active or not.. what a waste of money.. deleted !!! Requested refunded no response.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

Seeing the same profile

I keep seeing the same profile all the time and I don’t want to see outside UK even though it shows outside UK.

They are making money, used to get weekly boost that lasts 24 hours and now it’s 1 hour. How ridiculous is that.

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

I am appalled by the level of customer service. They tell you that they will reply withing 48 hours. Sometimes they do in other times they don't at all. In some occasions they reply with a follow up question pretending to take concern ob an issue but then don't reply to your follow up answer. How rude. I was promised a refund of some sort due to a specific reason and I was told that a manager would contact me and issue the refund. Not only was I not contacted by anyone, I then tried to chase this up but I am now no longer getting responses. Absolutely disgusting and unprofessional. Stay well away from this app. You will struggle to find a partner due to the algorithms set to try and make you continuously spend and waste money

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

Hi ,girls are there to chat boys and…

Hi ,girls are there to chat boys and get what they deserve!
a good ,decent girls will meet the boy’s family and get out of this app but proud parents
Ets their girl sit in grand bazar !
Parents have no clue !!!

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

No safety measures

This app is a money making scheme their is no safety or wellbeing in here they look after paid members no matter how vile they are , I reported a member sent proof of what’s app messages Proof and I got two e mails to say they take safety and well-being seriously and have taken action I persued them to tell me that action they took only to get a reply saying we are monitoring the individual incase he does something again ! They do not care the person was lying and was caught out and had another fake account . Muzz did nothing !

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

-NON MUSLIM

-NON MUSLIM
They present themselves as a Muslim platform, but when I reported an account that clearly stated in the chat that she is not a Muslim, they did nothing.

BOT PROFILES
There are bot accounts that stop replying after 2-3 messages. One of these accounts told me, "You can't see my photo?" while her photos were blurred. and other things

MONEY MAKING SCHEME
It is a money-making scheme. After 4 months of gold membership, and what i encountered,I decided not to renew it. They blocked my account after 11 hours without any reason. They told me that "they reserve the right to not correspond further."
I found people claiming the same also

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Tinder and casual sex under Islamic umbrella

This app is basically Tinder with an Islamic name. The owner is Ahmadi, which explains why many un-Islamic practices are allowed on the platform. However, if you mention privately to anyone that you are open to polygamy—a practice permissible in Islam—they will invade your privacy, read your messages, and ban you. It’s misleading to present themselves as a Muslim-friendly platform while enforcing contradictory policies. I do not recommend this app to anyone looking for an authentic Islamic experience."

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Good app? No real people

Good app. But people on the app are not real. There are inactive/bot profiles

Had gold membership for at least 6 months. No real messages or meet ups as hardly anyone responded to messages or if they did respond they would stop after a couple of messages suggesting bot profiles

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely joke of an app

Absolutely joke of an app. You pay for a being a gold member which is a waste of time as some of the features you pay for don’t work you report it to the pathetic customer service team who just state yes we are aware of the issue! No timescale when it will be resolved or any sort of compensation for the loss of service you pay for. I don’t recommend this app as it is a con. May Allah help us all to find a partner the right away and not for people to be ripped off from a joke of a company in Muzz. Ameen

September 26, 2024
Unprompted review
Rated 1 out of 5 stars

This app is scam

This app is scam, as I am living in Pakistan and my phone is from UK. So it keep showing me UK price, However, I registered my profile in Pakistan and use pakistani number.

in the same time, my friend profile is showing fine and showing PKR price which is less.

How can I pay 20,000 for 3 month in Pakistan.
Customer Support is 0. I email them many time and they do not reply.

Also, they have fake profiles which are made by them to get customers. Its a totally scam

Do not register

September 22, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling - deserves 0 rating

Appalling, with either people who have just come to this country and lie about their profession or have totally misogynistic behaviour. Equally the British ones are mostly Asian with some really toxic behaviour. The man shaz who runs it doesn’t care when you report men sending unsolicited pics. They condone bad behaviour of men and if you call it out on the social side they delete your comment. I’ve been verbally abused , had racist remarks and they do nothing. They take your money for gold membership or boost and it does nothing- you’re shown the same individuals. OPPRESSIVE. EXPLOITIVE. PURELY MONEY MAKING SCHEME. TOXIC CULTURE. NOT ISLAM. ASIAN TOXIC CULTURE. RACIST. SHOULD BE SHUT DOWN. NO RISK ASSESSMENT.

September 21, 2024
Unprompted review
Rated 1 out of 5 stars

Muzz is one of the worst scam dating apps

Muzz is one of the worst scam dating app I have ever seen, in the first place I paid my subscription 30€ per month and I only have to message one person every 24 hours and the boost lasts for 01 hour which they would not tell you without a subscription. and the worst experience is that I have been sending a compliment to women who have never approved and responded to me. all they do is reject my request as if it is AI generated by the muzz developers and the app is as fake and does not really care about their customers.
Therefore I am advising people not to waste their time downloading this haram and scam app. All the women are not looking for anything serious. just been playing around as the developers of this app. God will punish you all. I hate Muzz and I would like to advise anyone not to download or subscribe to the Muzz app.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

After using this app for about three…

After using this app for about three weeks, I have to say it has been one of the worst experiences I've had. First of all, it’s overpriced, and the features you need to communicate with women come at an additional cost. It feels exploitative, especially when the app promotes itself as a place to meet people.

In my experience, many women seem to find the app strange, and their thought processes can be confusing. Just when you think you’ve made a connection, they often disappear without explanation, leaving you questioning if something was wrong with you.

Overall, I feel like this app operates more like a scam than a genuine platform for meeting others. The concept of connecting with Muslims through this app feels pointless. I wouldn’t recommend it—save your money for something more worthwhile.

September 18, 2024
Unprompted review
Rated 1 out of 5 stars

Blocked my account after paying for a membership!

I have literally spent hundreds on their Gold membership and chat purchases for me to get a surprise email stating that they permanantly blocked my account without good justification... The reason they gave did not make any sense at all and God knows how I will get my money back... Don't use them they are crooks

August 24, 2024
Unprompted review
Rated 1 out of 5 stars

Stop emailing me!

I have never used this haram app or service but all of a sudden I’m getting emails from them, stop spamming me!
Lanat on the owners and people who use this! And because of them harassing me I will donate to a fraud charity like penny appeal! Maa yadeh!

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

I literally joined and paid for the…

I literally joined and paid for the gold membership. Then they blocked my account. Claiming I violated terms and services. Which wasn't the case as I had barely even used the app. Then I sent several emails asking for clarification as to what terms and services I breached. However there was no justication whatsoever in their response. Just the same old automated messages. I know hand on hesrt i had done nothing. Then when discussing the money, wouldn't return the money, when i paid for a service i was no longer using because they had blcoked me, i had only used it for a day. Cheap and disgusting behaviour from an app. It was my first time and last time using muzz.

July 25, 2024
Unprompted review

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