MWS Reviews 

1,691
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 583 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery, noting that items always arrive safely and are protected by wonderful packaging. People also love the unique selection of authentic sports memorabilia and highlight how wonderfully smooth and professional the entire auction process is. However, some reviewers were not happy with the expensive shipping costs and unexpected customs fees that significantly increase the final price of their purchases. Some people also noted that certain product descriptions can occasionally be vague or confusing regarding whether a jersey was actually worn in a match or just issued.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many buyers praising the top quality, fast shipping,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Quality

Consumers find quality to be a great satisfaction, frequently praising the authentic items, excellent... See more

Price

Customers expressed widespread disappointment regarding the final price, frequently citing excessively high... See more

Service

Clients share satisfaction on service, frequently praising quick delivery times, amazing packaging, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good deals and fast shipping. Additional fees are listed and should definitely be taken into account when bidding. For shipments from abroad, there may be high customs duties in some cases.

Company replied

Rated 4 out of 5 stars

I won a Bianca St Georges kit from Legacy, live her! It shipped surprisingly quick after winning. Chip isn't working when kit arrived, reached out to customer service they said they are aware and d... See more

Company replied

Rated 4 out of 5 stars

I am from Brazil. The amount that I paid in taxes (customs) was equivalent to the price of the shirt; in other words, the total cost ended up being double (100% higher). I believe that you need to fin... See more

Company replied

Rated 4 out of 5 stars

'Won' a signed women's Giro d'Italia shirt in a charity auction from MWS. Very nice shirt, took a day or two longer to arrive than I expected & you have to bear in mind there are additional costs adde... See more

Company replied


Company details

  1. Sports Memorabilia Store
  2. also in
  3. Collectibles Store

About MWS

Written by the company

OWN THE MOMENT
🖤 Official Partner of the Clubs
🖤 Authenticated by Fabricks
🖤 Worldwide High-Speed Shipping

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ABOUT US
We empower clubs, foundations, and charities to optimize their fundraising potential while giving fans the chance to own historic moments through match-worn shirts. Passionate about football and its fans, we handle the entire process—from shirt collection to live online auctions—creating excitement and ensuring every item is authenticated and quality assured. Memories may fade, but match-worn shirts, and the legacy they carry, last forever.

Explore

Worldwide and high-speed shipping

1-2 business days

No matter where you live, we’ll get your product to you as quickly as possible, usually 1-2 business days.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,691)

749 reviews in the last 12 months

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Rated 1 out of 5 stars

thieves

thieves, shirt is 130e and i have to pay 216e for all the other bs

May 18, 2026
MWS logo

Reply from MWS

Hi there,

Thank you for sharing your feedback. 

To ensure complete transparency for our collectors, we provide a detailed breakdown of all fees on both our website and app. This breakdown is always clearly displayed before you confirm and place a bid, so you are fully informed of the estimated total cost ahead of time.

We see that our support team has already reached out to you privately to explain this. If you still have any further questions or need more clarification, please feel free to reply directly to that email. We are always here to help.

Best regards,
MWS Team

Rated 5 out of 5 stars

Easy transaction and very quick…

Easy transaction and very quick delivery.

May 18, 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

Easy to use

Easy to use, good information for the bet.
Fast delivery, thank you

May 18, 2026
MWS logo

Reply from MWS

Hi AL,

Thank you for the wonderful review! We are happy to hear that you found the platform easy to use and that the information provided helped you place your bid with confidence. It is also great to know that you were happy with the fast delivery!

Enjoy your new collection, and we wish you a good day.

Best regards,
MWS Team

Rated 1 out of 5 stars

A warning to anyone considering MWS

Firstly, fees. 15% buyer premium + VAT (20% in the UK). Exploiting football fans completely.

Secondly, I have heard a lot of talk questioning the legitimancy of these "match worn" shirts. I was looking at some items on there recently where the team had the player nationality flags on the front of the shirt during the match where they were worn. However, the photos didn't show this country flag. When I questioned MWS they claimed it had been removed. But why? Makes no sense to remove. When further questioned they didn't have more information but claimed "licensing restrictions relating to a third party". It's a flag... doesn't make any sense.

The shirts were initially signed and re-listed as just match worn. Removing a printed flag from the shirt would leave a mark yet these photos do not show that. I have very little doubt that these are just shirts with the player printed being sold as match worn.

I also saw items being sold as match worn from a specific game which I know the shirts in question were given to fans in the crowd at the end of the game. Further questioning the legitmacy. MWS own the authentification process. This is not independent.

Something to be aware of if you're considering their services. The idea of this business I think is great but I don't believe they're genuine and the fees just exploit fans who want match worn and/or signed memorabilia.

May 31, 2026
Unprompted review
MWS logo

Reply from MWS

Hi Greg,

Thank you for taking the time to share your concerns. We take feedback like this seriously and want to respond to each point directly.

Regarding fees: the buyer premium supports our operational, platform, authentication, and service processes. VAT is a mandatory charge we are required to collect under UK tax regulations — this is not discretionary on our part.

All items sold on our platform are sourced directly from clubs and go through multiple internal authenticity and provenance checks before being listed, and this is not a reflection of any uncertainty around authenticity.

Regarding the player nationality flag: the patch originally attached to the shirt has been removed prior to sale due to licensing restrictions relating to a third party. The jersey is otherwise unchanged and remains the authentic game-worn jersey worn by the player during the game.

If you have any further questions, please feel free to reach out to our support team. 

Best regards,
The MWS Team

Rated 1 out of 5 stars

Paid €35 Immediately, Still No Access to My Account

I accidentally won an auction for a shirt I did not want. After discussing the situation with support, I was offered a way to resolve the issue by paying a €35 administration fee and having my account reactivated.

I received an invoice payment link and completed the €35 payment within 10 minutes.

Unfortunately, despite paying immediately, I was still unable to access my account. I exchanged several emails with a support representative named Kay and continued to receive the same error indicating that my account was still suspended.

What was most frustrating was being told multiple times that my account had been reactivated and that the issue had been resolved, while I still could not log in. I was even advised to try logging in through the website instead of the mobile app, which did not solve anything.

Because my account remained inaccessible, I missed an auction for a shirt that I had specifically wanted to bid on and had already set aside a budget for. As a result, I lost the opportunity to purchase the item.

I have now sent a third follow-up email and am still waiting for a response.

I am particularly disappointed with the handling of my case. It felt as though there was very little follow-up or ownership of the issue, despite me providing updates and responding promptly throughout the process.

The support team has generally been polite, but the communication between departments and the handling of the account reactivation process has been frustrating. I paid the requested €35 immediately in good faith, yet I am still unable to use my account.

At this point, I am expecting a proper response, an apology for the inconvenience caused, and some form of goodwill gesture or compensation for the auction opportunity I missed due to this issue.

May 29, 2026
Unprompted review
MWS logo

Reply from MWS

Hello,

Thank you for your feedback.

We are sorry for the inconvenience caused. We have reached out to you directly regarding this matter and are currently reviewing your case.

Kind regards,
MWS Support

Rated 1 out of 5 stars

Doubting the claim of actually worn shirts

MWS is currently selling Bruges shirts of the last match of the season, 24.5 at home against Ghent. All shirts show 1 star above the logo, whereas it was Bruges' first match ever with the 2 stars above the logo, since winning the league 4 days earlier and with that their 20th title. The shirts selling are not the shirts then of that match.

May 30, 2026
Unprompted review
MWS logo

Reply from MWS

Hello,

Thank you for your feedback.

At the moment, the images displayed on the auction page are still mock-ups, meaning they are digital representations of the shirts rather than photographs of the physical items themselves. Because of this, minor differences can sometimes exist between the mock-ups and the actual shirts.

We are continuously updating our mock-ups and will also review and update this one accordingly.

In addition, we encourage you to keep an eye on the listing for the original shirt photographs. Once the physical shirts arrive and are processed, the mock-ups will be replaced with photos of the actual items, allowing you to see the exact shirts as they appeared for the match.

You can also always contact our Customer Support for additional information!

Kind regards,
MWS Support

Rated 5 out of 5 stars

100% legit jersey and quick shipping

100% legit jersey and quick shipping

May 22, 2026
MWS logo

Reply from MWS

Hi,

Thank you so much for your kind words!

We’re really happy to hear you’re satisfied with the authenticity of the jersey and the shipping speed. We truly appreciate you taking the time to share your experience.

Enjoy your shirt, and we hope to see you again soon at MatchWornShirt!

Warm regards,
MWS Team

Rated 1 out of 5 stars

Claiming to sell match-worn shirts, they were not match worn

Claiming to sell match-worn shirts, when in actuality they are not the shirts that were worn during the match. Take for example the Kim Kee-Hee shirt they are selling... Kim Kee-Hee traded jerseys with Son at the end of the match. Additionally, the patches from the 5/25/26 match which were on the game worn jerseys are not on these jerseys. Seems like a lot of deceptive advertising

May 25, 2026
Unprompted review
MWS logo

Reply from MWS

Hello,

Thank you for your feedback.

We would like to clarify that this particular shirt has been conclusively matched as a first half match worn shirt.

All shirts offered on our platform undergo a thorough authentication process before being listed for sale. Our authentication team reviews multiple data points and supporting evidence to verify the authenticity and provenance of every item.

We understand that collectors may have questions regarding specific shirts and their match use. For this reason, we always encourage customers to contact our Customer Support team directly. We are happy to provide additional context and explain the authentication details of any item where possible.

Kind regards,
MWS Support

Rated 5 out of 5 stars

Love it....missed out on a few but got…

Love it....missed out on a few but got there in the end..... COYB'S #itfc

May 12, 2026
MWS logo

Reply from MWS

Hi,

Thanks for your message, great to hear you got one in the end!

We’re glad you were able to secure it despite a few close calls. Enjoy the shirt, and thanks for being part of the auction.

Kind regards,
MWS Team

Rated 5 out of 5 stars

Absolute focus on quality and service

Absolute focus on quality and service, awesome experience!

May 22, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We’re delighted to hear you had an awesome experience and appreciated the focus on quality and service.

Kind regards,
MWS Support

Rated 1 out of 5 stars

Hi i am very disappointed with you and…

Hi i am very disappointed with you and the way you have sold me a NOT match worn shirt, you have decved myself and all that bid on your dishonest way to get people to bid on shirts by saying that it is a. MWS. I bid on a shirt that was posted to be woren by Celvin Bassey, but reseved a shirt that was in the dressing room, so i need a discount as you have deceived me. Who has got the shirt that i have payed for. I know that you will not show this as you are SCUM of the thirst order.

May 21, 2026
MWS logo

Reply from MWS

Hi,

Thank you for taking the time to leave a review. I have contacted you via email to further explain the differences between the two statuses and to work towards resolving the issue.

Kind regards,
MWS

Rated 5 out of 5 stars

Great service

May 22, 2026
MWS logo

Reply from MWS

Hi,
Thank you for your feedback. We’re delighted to hear you were happy with the service.
Kind regards,
MWS Support

Rated 1 out of 5 stars

I'm truly disappointed

I'm truly disappointed. I bought this jersey because I thought it was a match jersey, and it even has grass stains on it. I feel like I've been scammed because the design on the chest of the jersey is completely different from the picture I received and the picture of the jersey worn in the match. This is definitely not a match jersey. It has grass stains, but it doesn't smell of sweat; it's a perfectly clean jersey. And as I said, the jersey worn in the match and the pictures are completely different. I can send you those pictures; even the colors of the balloons on the chest are different. I regret it very much.

May 21, 2026
MWS logo

Reply from MWS

Hi,

Thank you for leaving a review. I understand the disappointment caused if you were expecting a match-worn shirt. However, the item was listed on the platform as match-issued, and this information was also mentioned in the product description. My apologies for the inconvenience, and thank you for your understanding.

Kind regards,
MWS

Rated 1 out of 5 stars

Selling “match worn shirts” from the…

Selling “match worn shirts” from the World Cup send off games, but conveniently in the description it states that the jerseys will not include the individual MLS country patch. No way this is match worn if a heat applied patch is somehow removed.

May 28, 2026
Unprompted review
MWS logo

Reply from MWS

Hi S.H.,

Thank you for taking the time to share your concerns.

The patch originally attached to the shirt has been removed prior to sale due to licensing restrictions relating to a third party. The jersey is otherwise unchanged and remains the authentic match-worn jersey worn by the player during the game.

If you have any further questions, please feel free to reach out to our support team.

Kind regards,
MWS

Rated 5 out of 5 stars

I bought the training shirt of man city…

I bought the training shirt of man city I haven’t receive it yet as the shipping cost and duty for my address is very expensive so I sent it to a friend and waiting him to come here 😅 the prices is much higher than CFS but I think the authentication is also different and I couldn’t find Marmoush training shirts in CFS also 😅😅

May 21, 2026
MWS logo

Reply from MWS

Hi,
Thank you for your feedback. I have checked the tracking link. We’re glad to see that the item has been delivered now. Shipping costs and any applicable duties depend on the destination country, and we aim to keep all costs as clear as possible throughout the process.
Kind regards,
MWS Support

Rated 5 out of 5 stars

First time I got 2 jerseys for my son

First time I got 2 jerseys for my son. Delivery was quite fast and packaging was amazing with a surprising gift inside. Great place to get your favorite jerseys.

May 21, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We’re delighted to hear your first experience was a positive one and that your son enjoyed the jerseys. It’s great to know the delivery, packaging, and surprise gift were appreciated.

Kind regards,
MWS Support

Rated 1 out of 5 stars

The jersey I bought was sent to the…

The jersey I bought was sent to the wrong address. I still haven't received it. I am not satisfied with this situation at all.

May 21, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We'll reach out to you privately to help resolve this matter.

Kind regards,
MWS

Rated 1 out of 5 stars

Disappointed

As I understand it, you pay an amount to receive a product that has been treated so that there is no smell in the product. I have now bought 3 shirts at your auction and in addition to that your postage is far too expensive! Then the shirt I most recently received is so smelly that you can't have it inside. I am so happy that Vejle Boldklub has chosen to take the shirt sale back to Denmark. The money we bid on the shirts is supposed to go to charity. And not go into postage and fees for your company. I am disappointed with my experiences with your company.

May 19, 2026
MWS logo

Reply from MWS

Hi, 

Thank you for taking the time to leave a review. I have contacted you via email in order to resolve the issue. 

Looking forward to your response. 

Kind regards,
MWS

Rated 5 out of 5 stars

Was able to change my address…

Was able to change my address efficiently and easily

May 11, 2026
MWS logo

Reply from MWS

Hi there,

Thank you for the review! We are so glad to hear that you found the process of updating your address easy and efficient. 

We appreciate your support and hope to see you on the platform again soon!

Best regards,
MWS Team

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