Took me a bit longer than I'd expected, and I wasn't sure I'd finished when a request to submit a review popped up ... I think this review maybe subject to further edits until the final version, whi... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Write date is complicated, and for the réservation number is not évident to know that we have to add a Zéro before to validé it
Company replied
Realy difficult to found the referenc code which is aboloutly needed to the chaeck in
Company replied
We can not check in. We have US visa correct and we had to arrive very early. The boarding pass of mine, just arrived here in the airport. My husband's is not ready. We are worried
Company replied
4.0
Great
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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WHY CANT I CHECK MY FLIGHT?
March 24, 2026
Reply from My Trip Online
Dear JARMO LIPASTI,
Thank you for taking the time to leave us a review. After reviewing your account, we can confirm that your check-in for your flight W6 1752 has been completed.
Please do not hesitate to get in touch with us at contact@my-trip-online.com if you need further help.
Best regards,
Charles
Reply from My Trip Online
Dear Nikolay Kopchev,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
we could not connect 3 (active and…
we could not connect 3 (active and working) credit cards for online check in
March 24, 2026
Reply from My Trip Online
Dear Milos Obradovic,
Thank you for taking the time to leave us a review. I am sorry to hear that you have not been satisfied with the level of service from us. If you want to discuss this in more detail, please email contact@my-trip-online.com.
We look forward to hearing from you.
Best regards,
Charles
Reply from My Trip Online
Dear Nurkan YILMAZ,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
My experience about booking online is…
My experience about booking online is very good because I have been booking online for many years and I am happy.
March 23, 2026
Reply from My Trip Online
Dear Chaouki Hafdallah,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
Not easy to complete
December 30, 2025
Reply from My Trip Online
Dear Idan Bar Oz,
Thanks for leaving a review on our company. We are truly sorry that our service did not meet your expectations. Your feedback will be considered so we can improve our service. Once again, we apologise if you faced any issues.
Best regards,
Charles
Great service
March 23, 2026
Reply from My Trip Online
Dear Emmett Milstone,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
VERY GOOD EXPERIENCE
March 23, 2026
Reply from My Trip Online
Dear ENE-VOICULESCU VIRGIL,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
Simplicity
March 23, 2026
Reply from My Trip Online
Dear Miklos Peter Kovacs,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
Everything
March 23, 2026
Reply from My Trip Online
Dear Branko Banovic,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
Booking very convenient
March 12, 2026
Reply from My Trip Online
Dear Sheng Huang,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
Reply from My Trip Online
Dear Andriy Kononenko,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
Reply from My Trip Online
Dear Amir Takavit,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
I enjoy speed
March 22, 2026
Reply from My Trip Online
Dear BABAJIDE OLUWATOYE,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
Reply from My Trip Online
Dear Hasna Talbi,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
Booking was easy and proper info was…
Booking was easy and proper info was shared which I appreciated.
As a first time traveller with Wizzair I didnt appreciate being charfed 100Euro for checkIn as I wasnt aware that online checkin is cheaper.
March 19, 2026
Reply from My Trip Online
Dear Seyedeh Sadremousavi,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
UI is terrible
UI is terrible. Don’t let users endlessly click to
find their birth year…
March 22, 2026
Reply from My Trip Online
Dear Satoko Nozaki,
Thanks for leaving a review on our company. We are truly sorry that our service did not meet your expectations. Your feedback will be considered so we can improve our service. Once again, we apologise if you faced any issues.
Best regards,
Charles
The from didnt work properly
March 22, 2026
Reply from My Trip Online
Dear Silvie Ihnatolová,
Thanks for leaving a review on our company. We are truly sorry that our service did not meet your expectations. Your feedback will be considered so we can improve our service. Once again, we apologise if you faced any issues.
Best regards,
Charles
Reply from My Trip Online
Dear Oliver Mbuthia,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
Reply from My Trip Online
Dear Annie Boehner,
Many thanks for taking the time to leave your feedback. We are glad the service pleased you and look forward to helping you in the future!
Best regards,
Charles
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