RoboForexReviews 

This is my very first time trading with RoboForex. I have never encountered an issue like this with any other broker before, which is why I feel compelled to write this review. To be completely fair, the broker's execution speed, spreads, user platform, and live chat support are absolutely excellent. That is why I am still rating this with 3 Stars. This might just be a standard verification process, and if it is resolved successfully, I genuinely look forward to choosing RoboForex as my main broker for future trading.

However, my only and major issue is with the Verification Department's lack of communication. I requested a withdrawal of $2,600, and as requested on July 2nd, I promptly submitted a selfie holding my ID with RoboForex clearly visible. I was promised a response within 24 hours, but it has now been 4 days with absolutely no proper reply or update. When contacting support, they simply state that an exact timeframe cannot be specified.

Traders withdraw funds for urgent, real-life needs—be it medical emergencies, bills, or daily livelihood. It is highly frustrating to freeze a client's livelihood and make them wait indefinitely without a clear time frame. If a broker with millions of clients takes days or weeks just to review a simple selfie, it raises questions, especially considering the withdrawal speed differences between RoboMarkets and RoboForex Offshore.

Please understand that human patience has its limits, and as a customer, I have urgent financial obligations. This is not a threat, but if this matter is not resolved fairly and my funds are delayed further, I will have no choice but to escalate this and lodge a formal complaint with the FSC (Financial Services Commission). However, given your reputation, I truly hope it will not have to go that far.

I kindly request RoboForex management to look into Ticket ID 2398148 immediately, complete the verification, and release my withdrawal. Thank you.

This has been the worst experience I have ever had with a broker.

I opened a new account and completed every verification requirement requested by RoboForex. My account was fully verified, including live face verification, passport verification, driving license verification, and proof of address. All of my documents were approved.

After verifying my account, I deposited funds. However, on the same day, I needed to withdraw the money because my mother needed it for personal expenses. I did not place any trades at all. The funds simply remained in the account, and I requested a withdrawal.

What followed was over a month of frustration. My withdrawal request was canceled around 10 times, possibly even more. Each time, I received the same requests and explanations repeatedly. My support ticket ID was 2390000, and I submitted every document they asked for, yet my withdrawal was still not processed.

For more than a month, I had no access to my own money. Responses from support were extremely slow, and at times it felt like nobody was properly addressing the issue. Despite providing all requested information and having a fully verified account, I was unable to receive my funds in a reasonable timeframe.

I did not trade, I did not violate any rules, and I fully cooperated with every verification request. All I wanted was to withdraw my own deposit.

Based on my experience, I cannot recommend RoboForex. This was by far the most stressful and disappointing experience I have had with any broker.

This is the first time that I have bad experience with Roboforex when you are blowing your account there no additional verification to your account but when you make huge profit and about to request for a withdrawal they will ask you to request for additional documents can be processing your withdrawal . Since Past two days now after I submit my documents then request for and I'm not receive any respond to them till now this is not fair. please stop cancelled my withdrawal. And if you guys don't want me again let me know and let me allow me withdraw my capital and profit. if you are beginner trader know the broker you are trading with.

Roboforex are definition of a broker who wants you to lose money but the moment you make profit they start gimics of requesting additional documents and holding onto your funds,,since 8th almost three weeks now you requested for additional documents and went mute, keep on canceling my withdrawals in the name of waiting for my ticket 2380171 to be answered. Kindly pay my money i have been patient enough with your games.

WARNING TO ALL NEW CLIENTS: AVOID DEPOSITING ANY FUNDS HERE!
RoboForex is highly unreliable. I traded on their platform and generated a legitimate profit of $1,627. Instead of honoring my withdrawal, their compliance team removed 100% of my hard-earned $1,627 profit under technical excuses and canceled my earnings.
When I raised a ticket to contest this unfair action, they completely ignored my emails and stopped replying. To shut my voice down, they BLOCKED MY ACCOUNT entirely so I cannot even log into my own dashboard.
IMPORTANT NOTE TO EVERYONE:
RoboForex will probably post a generic automated reply under this review just to look good in public. Do not be fooled by them! In reality, they refuse to reply to emails or solve real client disputes; they only post standard responses here for public show.
If you care about your funds, please avoid RoboForex completely. It is 100% better to use highly trusted and reliable international brokers like PrimeXBT or GTCFX instead of wasting your time and money here. RoboForex will take your deposits, but they will clear your profits and block you.
Account Number: 27431871
Ticket ID: 2389301
UPDATE: RoboForex just replied here with a fake corporate excuse saying they replied to my ticket. What a joke! How can I read or reply to your ticket when you have completely BLOCKED MY ACCOUNT and locked me out of my dashboard?
You wiped out my $1,627 profit under the cover of your "Client Agreement" and then blocked my access so I couldn't even fight for my rights. Stop posting these fake automatic replies here for public show. If you are honest, unblock my account and process my withdrawal instead of hiding behind closed tickets!

“0% withdrawal fee” was displayed, yet I was charged commissions on both USD and EUR withdrawals.

After paying fees and converting currencies, I was left with $561 — but RoboForex requires a minimum withdrawal of $571.03 USD. So they charge fees, then leave your remaining balance below their own withdrawal minimum.

The platform is full of hidden fees, arbitrary limits and misleading “free withdrawal” advertising. You really want to f ck your clients?

I withdrew what I could and closed all my accounts. This feels misleading and illegal.

anytime I asked my money they processed it automatically and without any problem my money is paid with profit.

Subject: Final Demand for Missing Funds and Withdrawal Release

Dear RoboForex Support Team,

My name is Javed Ahmed, and my account number is 27428588.

I am submitting this formal complaint regarding my account and missing funds.

My account balance was approximately USD 24,828. After my withdrawal request was canceled, only USD 7,748 remained in my account. Therefore, approximately USD 17,080 is missing, and I have not received any proper explanation regarding where these funds have gone.

I have already completed the verification process and provided the documents requested by your company. Despite this, my withdrawal has still not been processed, and my funds remain unavailable.

I demand:

1. A complete explanation of where my missing USD 17,080 has gone.
2. A detailed account statement showing every transaction, deduction, adjustment, and withdrawal activity.
3. Immediate release of my remaining funds and processing of my withdrawal request.

If this matter is not resolved immediately, I will file formal complaints with the relevant financial regulators, consumer protection authorities, and other competent legal authorities. I will also pursue all legal remedies available to recover my funds.

I expect an urgent written response and a full resolution of this matter.

Sincerely,

Javed Ahmed
Account Number: 27428588

My name is Siarhei and I have bunch of investors who want to invest in Roboforex by opening accounts there, more than 1 million dollars in total but firstly I wanted to be convinced in ability of this broker to make withdrawals and pay earned money. One week ago I deposited more than 4000 dollars to the is broker and made some trading , after that I decided to withdraw and this broker demanded photo with passport with open Roboforex account , I have done it. One week gone. It was ticket # 2380127 . No reply. I made all necessary things required by this broker. During this week I made trading and earned more money again. Trump announced stop of the war and this helped my positions of gold to give me profits . Now today I made new withdrawal request #40527860 . I am waiting execution of this withdrawal. By your rules. One week already gone. I made all necessary photos for additional verification. I hope you withdraw my earned money. Because I am planning to bring a lot of investors to your broker , dear Roboforex team. Please , I am waiting.

To Whom It May Concern,
I am a client of roboforex.com⁠�.
My account previously contained approximately USD 12,238. I submitted a withdrawal request, which was later cancelled with the reason "Not Enough Money".
After this cancellation, only USD 549 remained available in my account, which I successfully withdrew. However, the remaining funds are missing and I have not received any clear explanation regarding where the balance was deducted, transferred, or adjusted.
I request:
A complete investigation of my account.
A detailed statement showing all transactions, withdrawals, transfers, adjustments, and trades affecting my balance.
An explanation for the disappearance of the remaining funds.
Immediate restoration of any funds removed in error.
I possess screenshots, account history, withdrawal records, and other supporting evidence and can provide them upon request.
Please treat this matter as urgent.
Account number:27432099
Dear RoboForex Support Team,
I am writing to file a formal complaint regarding the funds in my trading account #27432099.
On 15 June 2026, I submitted a withdrawal request (ID 40522903) for USD 12,238.75. The withdrawal was later cancelled with the comment "Not enough money."
According to my account history, the amount of USD 12,238.75 was deducted when the withdrawal request was created and then credited back to my account when the withdrawal was cancelled.
However, after the cancellation, only USD 549.70 was available for withdrawal, which I successfully received. The remaining balance of approximately USD 11,689.05 is not visible in my account, and I have not received any explanation regarding where these funds went.
I respectfully request:
A full investigation of my account.
A complete account statement and audit trail.
Details of all balance operations, transfers, adjustments, withdrawals, credits, and closed trades related to my account.
A clear explanation of what happened to the remaining funds.
Immediate restoration of any funds removed in error.
I have screenshots and supporting evidence available and can provide them upon request.
Please treat this matter as urgent and provide a detailed written response as soon as possible.
Account Number: 27432099
Withdrawal Request ID: 40522903

Catastrophic execution losses on Pro Cent — and a dismissive compliance team

I deposited $1,000 on a live Pro Cent account. **It was wiped to zero in under 30 minutes.**

Identical Expert Advisor, identical settings, identical machine, identical time window — running in parallel on a RoboForex demo account. The results were nothing alike:

Two accounts, 1 demo, 1 live running the same EA to compare results.
Max orders, 10 on both.
Demo sticks to the Max Orders.
Live account magically opens 22 orders against the market as it tanks. 12 more than the EA is capable of opening!
Literally impossible for the EA to do, to go against its own set. It has never ever done that before. However with Roboforex anything is possible!

- **Demo:** 197 trades opened, **205 closed**, peak concurrent positions 5. **Survived.**
- **Live Pro Cent:** 114 trades opened, **only 100 closed**, peak concurrent 17. **Margin call.**

On demo, take-profit closes fired reliably and the basket churned safely. On live, the same TP conditions repeatedly failed to execute. The broker's own journal records dozens of close-order rejections (`[Too many requests]`, `[Invalid parameters]`) on the live account during the same minutes — close failures that did not occur on demo. Positions that should have closed at small profit stayed open; the strategy stacked the next grid level on top; the basket grew to **three times** what the demo ever produced under identical inputs; the account hit margin call.

I filed a formal complaint with their compliance department (tickets #2363336 and #2363338). The reply was a textbook deflection — *"we only execute orders from the terminal"* — without addressing why their live server's execution failed where their own demo server's didn't on identical inputs.

I am not the first. There are active threads on Forex Peace Army titled **"RoboForex Manipulates Spreads – Huge Losses & No Refunds"** and **"Roboforex.com wrongfully refuses to refund the deposit."** Multiple 2025 Globegain reviews describe the same pattern — spread widening at critical moments, stopped out without explanation, trades that wouldn't close, accounts drained. RoboForex is on regulatory **warning lists in Ukraine (NSSMC) and Malaysia (SC)** and has had complaints filed with **FSC Belize, ACPR (France), and AMF (France)**. The aggregate Trustpilot rating is **2.6 / 5** for a reason.

Their own Client Agreement (Belize) caps the dispute window at **1 working day** (clause 14.6.2) — designed to bar legitimate claims. Belize courts have exclusive jurisdiction (15.3.1) — outside meaningful UK/EU consumer protection.

**Before depositing — read this twice:**

1. Pro Cent demo execution does **not** reflect Pro Cent live execution. Backtest results on their demo are worthless for predicting live outcomes.
2. They operate as a **market maker** — they are the counterparty to your trades and profit when you lose. The conflict of interest is structural.
3. Their compliance process is designed to time-bar you, not to investigate.
4. If you do lose money, your only realistic recovery is via card chargeback (Visa/Mastercard) and Section 75 of the UK Consumer Credit Act 1974 — keep every log, every screenshot, every email from day one.

**Avoid.**

It is advisable to exercise caution when considering engaging with this particular company. Despite an outward appearance of legitimacy, it has been discovered to be operating deceitfully. The individuals involved possess a talent for cultivating trust, presenting themselves in a familiar and amicable manner. Upon my interaction with a broker from this firm, I encountered a situation where, upon my reluctance to provide additional funds, he reacted unfavorably, refusing to facilitate a reimbursement. Subsequently, communication from their end ceased, contrary to their initial assurances of facilitating withdrawals. Efforts to recover the funds have been ongoing for an extended period, met with consistent disregard for correspondence. Following consultation with pertinent financial oversight entities, no valid documentation was found to validate their claims of regulatory compliance or official registration. Subsequently, I took the necessary actions by submitting comprehensive documentation, including bank statements and transaction records, to the relevant authorities. The formal acceptance of my complaint resulted in its referral to the International Financial Fraud Unit. Through the diligent and professional conduct ,The each stage of the process was meticulously managed, culminating in a satisfactory resolution. It is essential to exercise prudence and refrain from placing trust in this entity. The experience has been profoundly disheartening, prompting me to share this feedback as a cautionary measure to prevent others from encountering similar unfavorable outcomes.

I am trying to withdraw money since January 9 2026 year. I already downloaded selfie with passport in front of laptop and after approval Roboforex have sent me link to verify my indentity via live video which I also made!! It was written that it has been completed but after time again it was written that it’s failed!!! PLEASE HELP ME. HALF A YEAR I CAN NOT withdraw my money.

ROBOFOREX PLEASE WITHDRAW MY Money because I already done 2 verification tasks from you. I am waiting already half a year!!!

My ticket number is 2374915 . And my new withdrawal request number is 40434136

Your last answer on my withdrawal was please wait for a feedback in the ticket. BUT WAIT? where is your feedback? I am waiting Almost a week since last downloaded selfie with passport and completed online verification!!!!!! Just withdraw my money I am half a year waiting of it!!!

I respect your broker but please withdraw my money I have done all needed verifications from initial documents to selfie with passport and open members area.

I answered in your last message to me in ticket #2374915 . Please give me next asnswer and aims

UPDATE June 9, 2026: RoboForex replied with a completely generic, copy-pasted script about "AML/KYC" and "internal procedures."
​This is a complete stall tactic. My account 27394144 (RoboForex-Pro server) has been fully verified, and my money has been held hostage for OVER A MONTH now. Standard compliance checks do not take over 30 days unless a broker is intentionally withholding client capital.
​Stop hiding behind automated copy-paste scripts. Give me a concrete reason or process my payout immediately. If my funds are not released within 48 hours, I am escalating this case directly to The Financial Commission with all communication logs as evidence.

Your withdrawals are taking too long.whats wrong

RoboForex has frozen my funds in my account and is denying me access to them. Despite my repeated follow-ups and attempts to resolve the issue, I have not received any meaningful response.

eng iflos broker. Bu mashennik. Scam

As a trader who has used different brokers over the years I can confirm that I have found Roboforex the best so far. Great communication when needed and completely upfront. I have no hesitation in giving them a 5 star review. Well done to Roboforex and all your team.

Because RoboForex has ghosted Ticket 2355601 for 10 days while withholding my $1,389.43 balance, I have officially escalated this case to The Financial Commission for external dispute resolution.