AddMile Reviews 

167
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers had a great experience with this company. Customers frequently praise the app for its helpfulness in personal growth and self-understanding, providing practical tools and insights. Many people appreciate its personalized and supportive approach, which stands out compared to other self-improvement applications. The certified coaches and mentor chat are also highlighted for providing clear, thoughtful, and safe guidance. However, some customers also noted significant dissatisfaction with payment and subscription practices. Customers reported concerns regarding subscription charges, including instances where they believed subscriptions were canceled or not explicitly authorized, even when the service had not been used.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience, finding the app helpful for... See more

Application

People report positive experiences with the app, with many finding it genuinely helpful for self-improvement... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers feeling they are investing in personal... See more

Payment

Customers had negative experiences with payment, expressing disappointment with billing and customer service.... See more

Subscription

Reviewers mention negative feedback about subscription, with many expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s my first day using this app and I can already tell life will improve .

Company replied

Rated 4 out of 5 stars

Giving us simple ways to build the knowledge slowly, with minimal pressure. No judgement because we’re all on this site for essentially the same goal/s in mind, and it’s communicated in a pretty b... See more

Company replied

Rated 5 out of 5 stars

The advice given from addmile is already helping me see clearly the right steps to reach my goal. Focus on yourself mixed with steadily and lightly re approach my ex to get back hopefully get back tog... See more

Company replied


Company details

  1. Life Coach
  2. Career Coach

Written by the company

Personal Self-improvement coaching platform with premier educational content and expert chats


Contact info

4.1

Great

TrustScore 4 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(167)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Steffan

It just started. But I am hoping for help with my fearful avoidant ex partner. We were best friends and lovers

January 29, 2026
AddMile logo

Reply from AddMile

Dear Steffan,

Thank you for sharing your feedback. Starting can feel uncertain, especially when there’s a strong bond involved. Our mentors and coaches are here to support you, and we encourage you to reach out to them anytime as you move forward.

AddMile Customer Care Team

Rated 5 out of 5 stars

I like that the app combines variety of…

I like that the app combines variety of educational content, self-help tools, and real-time coaching. It feels supportive rather than forcing me to follow a strict routine.

January 29, 2026
AddMile logo

Reply from AddMile

Dear Ksen,

Thank you for your feedback! We’re really glad you’re enjoying the mix of educational content, self-help tools, and real-time coaching. Creating a supportive experience that adapts to you is exactly what we aim for 😊.

AddMile Customer Care Team

Rated 5 out of 5 stars

My experience with Addmile has been…

My experience with Addmile has been very positive. The features are practical and I can feel myself improving. The app is genuinely helpful.

January 29, 2026
AddMile logo

Reply from AddMile

Thank you for your kind feedback, Kateryna! We’re glad to hear the tools are making a real difference for you and that you’re noticing progress along the way. Supporting meaningful growth is what we strive for.

AddMile Customer Care Team

Rated 5 out of 5 stars

Coach helped me handle challenges I was…

Coach helped me handle challenges I was avoiding. Stephen’s guidance is practical, personalized, and professional. I’ve seen real changes in how I think and react to situations.

January 28, 2026
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Reply from AddMile

Dear Amina,

Thank you for sharing this. We’re really glad to hear that the coaching helped you face things you had been putting off, and that Stephen’s support made a meaningful impact. It’s great to know you’re noticing positive shifts in your mindset and responses.

AddMile Customer Care Team

Rated 5 out of 5 stars

Good help this app


Good help this app

January 25, 2026
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Reply from AddMile

Dear Eric,

We’re delighted to hear you had a positive experience with us. Your feedback is greatly appreciated and motivates us to keep improving.

AddMile Customer Care Team

Rated 5 out of 5 stars

Really hits home for ME

Really hits home for ME

January 22, 2026
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Reply from AddMile

Dear Jerrad,

Thanks so much for taking the time to leave this review! It means a lot to our team, and we’re glad we could meet your expectations 😊

AddMile Customer Care Team

Rated 5 out of 5 stars

This is what “doing the work” looks like!

For all the times we talk about “doing the work” this app takes you on a deep, insightful and transformative journey where you not only do the work, you do it consistently and meaningfully.

January 13, 2026
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Reply from AddMile

Dear Esu,

Thank you so much for your wonderful feedback! 🌟

We’re thrilled to hear that AddMile has helped you engage deeply and consistently with your personal growth journey. Our goal is to make “doing the work” both meaningful and transformative, and it’s incredibly rewarding to know it resonated with you. Keep up the amazing progress—we’re excited to support you every step of the way!

AddMile Customer Care Team

Rated 5 out of 5 stars

Very helpful app!

January 7, 2026
AddMile logo

Reply from AddMile

Thanks, Dmitriy! 😊 We’re really happy to hear that our app has been helpful for you. Your support means a lot and encourages us to keep making the platform even better!

AddMile Customer Care Team

Rated 5 out of 5 stars

It gives you the starting point to make…

It gives you the starting point to make the positive changes in your self esteem and regain your confidence and self worth

January 6, 2026
AddMile logo

Reply from AddMile

Dear Joe,

Thank you so much for your kind feedback. We’re really pleased to hear that our service helped you take the first steps toward improving your self-esteem and rebuilding your confidence and self-worth. Your experience means a lot to us, and we truly appreciate you taking the time to share it.

AddMile Customer Care Team

Rated 3 out of 5 stars

They have a great service and it will…

They have a great service and it will blow you away with what you learn. The counselors or “mentors” are out of this world, it’s like something from a movie!
The only big issue was word charges for $99 that the support took days to even consider fixing until I had posted multiple reviews mentioning this. I highly suggest they fix their customer support process.

December 19, 2025
Unprompted review
AddMile logo

Reply from AddMile

Dear Justin,

Thank you so much for your kind words about our service and mentors. We’re happy to hear you had a positive experience, and your feedback is greatly appreciated as we work on improving our customer support.

AddMile Customer Care Team

Rated 5 out of 5 stars

Just starting out

January 2, 2026
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Reply from AddMile

Thank you for your feedback, Tom! We’re glad to have you with us and to support you as you’re just getting started on your journey.

Rated 5 out of 5 stars

Consistent progress

This app helps me deal with my issues and helps me evolve and improve!

January 2, 2026
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Reply from AddMile

Thank you for sharing your experience, Rob! We’re happy to hear the app is helping you make consistent progress and support your growth.

Rated 5 out of 5 stars

Just starting so I will let you know

Just starting so I will let you know

December 31, 2025
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Reply from AddMile

Thank you for your feedback, Ram! Wish you a fantastic journey ahead, we are here to support you on every step💙

Rated 1 out of 5 stars

Absolutely Scam

Absolutely Scam! They book 35€ a month for nearly no benefits and I have never agreed to a subscription!

December 11, 2025
Unprompted review
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Reply from AddMile

Jakob, we are really sorry to hear you're feeling this way. AddMile is all about giving you personalized coaching, access to ongoing mentor support if you are interested, and a step-by-step plan to help with relationships, career, and personal growth. All of our materials are written by specialists, ensuring that they incorporate all the learning and insights from our coaches. We strive to ensure that you get value from every aspect of it, and we really hope that you can appreciate our human touch in an era of increasingly automated approaches.
Thank you for your feedback, as it helps us get better.

AddMile Customer Care Team

Rated 1 out of 5 stars

Cancelled after free trial and they…

Cancelled after free trial and they still are taking payments.3 months now. If I could give you minus 5 stars I would.Stop taking people's money without permission.

November 14, 2025
Unprompted review
AddMile logo

Reply from AddMile

Dear Carl,
We're really sorry to hear about your frustration. We understand how stressful unexpected charges can feel. We have checked your account, and it appears that the subscription wasn't canceled on your end, which is why the renewals continued.
We've already reached out to you via email to walk through everything step by step and help clear up any confusion. If anything didn't go as planned, we'll help you sort it out. You can reach us at support@myaddmile.com.
Please feel free to reply to our email at any time — we're here to help and ensure this issue is resolved smoothly.
Best regards,
AddMile Customer Care Team

Rated 1 out of 5 stars

I cancelled this stupid subscription in…

I cancelled this stupid subscription in October already and I don't know why the hell you're still debiting my account??!!

I'd give - 5 stats if I could because this is absolutely ridiculous and I'm going to copy and past this, on ever platform associated with this nonsense "coaching" platform!

November 14, 2025
Unprompted review
AddMile logo

Reply from AddMile

Dear Thabani,
We're genuinely sorry for the frustration this has caused — we understand how upsetting unexpected charges can be. After reviewing your case, we can confirm that it has now been resolved in your favor.
While cancellations must be completed directly through the user's account or app store to take effect, we always strive to review such cases carefully and ensure a fair outcome. We appreciate your patience and the opportunity to help make things right.
Best regards,
AddMile Customer Care Team

Rated 1 out of 5 stars

PREDATORY BUSINESS PRACTICES!!! AVOID!!!

Absolutely useless app; no real, genuine, practical help. Not "sticky" in terms of engagement, and then use predatory practices to get subscription fees, even though you've never used the app since signing up.
PREDATORY BUSINESS PRACTICES!!! AVOID!!!

October 26, 2025
Unprompted review
AddMile logo

Reply from AddMile

Dear Wayne,
We’re really sorry to hear about your experience. We understand how frustrating unexpected charges can feel. Please know that AddMile doesn’t use any hidden or predatory practices — all subscription details and renewal terms are shown clearly before purchase, and you can cancel anytime.
That said, we truly want to make this right and understand what went wrong for you. If you contact us at support@myaddmile.com, we’ll personally review your case and ensure you receive the help you need.
Thank you for sharing your feedback, as it helps us keep improving and supporting our users better.

Rated 1 out of 5 stars

Subscription charged after I believed it was canceled

I thought I had canceled the subscription after purchasing the app because I found it unhelpful. The cancellation did not go through, and I was charged for the next month anyway. I noticed the charge two days later and explained my situation, requesting a refund. I was told, per their terms and conditions, that refunds aren’t provided. I don’t understand why a service I wasn’t using would be billed, since usage can be seen in the reports. Very disappointing customer service and billing experience.

October 24, 2025
Unprompted review
AddMile logo

Reply from AddMile

Dear Rufus,
We’re really sorry for the confusion and we totally understand how stressful this can feel. We reviewed your case and it’s already been resolved in your favor, as we believe it should be. Our support team always takes time to investigate possible cancellation issues and make sure every situation is handled clearly and fairly. Thank you for bringing this to our attention — your feedback helps us improve and support our users better.
AddMile Customer Care Team

Rated 1 out of 5 stars

SCAM

I know for a fact I never signed up for a subscription, yet I was charged $75.00. I have never once downloaded the app, or logged in to the website.

August 4, 2025
Unprompted review
AddMile logo

Reply from AddMile

Dear Grace,

Thank you for bringing this to our attention — we understand how upsetting unexpected charges can be. Please know that our system only activates subscriptions after users give explicit consent and authorize the payment themselves. If there’s been any confusion or error, our support team will be more than happy to help resolve it.

Best wishes,
Holly
AddMile Customer Care Team

Rated 5 out of 5 stars

They have refund me

They have refund me, all that I have requested, despite my own technical issues. I felt treated with utmost care!

July 14, 2025
Unprompted review
AddMile logo

Reply from AddMile

Dear Adrian,
Your feedback made our day! We’re really pleased to hear that our team was able to assist you in a way that felt respectful and thoughtful - that’s exactly the experience we aim to provide every time.
Best wishes,
Holly
AddMile Customer Care Team

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