My Beauty World Ltd Reviews 15

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Really superb products and service

Really superb products and service. Seen that other reviewers have left negative comments due to items being out of stock - whilst this might be disappointing at the time they are probably sold out because they are so good ! It’s quality that counts and these are some of the best products I’ve ever found anywhere. Head and shoulders above some of the biggest brands and way way way more socially responsible

April 4, 2023
Unprompted review
Rated 1 out of 5 stars

The product wasn’t available due to…

The product wasn’t available due to leakage or the product or something so never actually received it and it’s now not in stock

March 26, 2023
My Beauty World Ltd logo

Reply from My Beauty World Ltd

Hello Sarah,
As I explained to you in my email, the founder of Skin Genius recalled the cream in question as there had been a few faulty tubes in the batch. Whilst there was nothing wrong with the product itself it didn't meet their high quality standards. I therefore cancelled your order and issued you a full refund. I also promised to inform you once a new batch had been produced and gave you a 20% off offer code to use then.
I appreciate you were disappointed that you couldn't get the product, but I could not risk sending a potential faulty product.

Regards,
Tina Sogaard
Founder of My Beauty World

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Rated 5 out of 5 stars

Great customer service

Great customer service and good natural cosmetics!
Little gifts came with my order.
There was a little mistake but they refunded with no hassle.
Thank you⭐️⭐️⭐️⭐️⭐️

March 10, 2023
Unprompted review
My Beauty World Ltd logo

Reply from My Beauty World Ltd

Thank you! Glad you liked the gift. I always try to include a little surprise :)

Rated 5 out of 5 stars

5 star customer service ⭐️

I purchased YUNI illuminating body balm and I couldn’t recommend this product enough, smells gorgeous and leaves my skin nice and soft with a lovely shimmer. More importantly, the customer service has been amazing, fast delivery, and got a fast response to my questions about this specific product. Highly recommend this business.

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

Excellent service and products. I purchased two gifts for a friend and family member. The gifts were very well received and both were very happy with the products from Yuni and Herbal Essentials. The founder is a wonderful woman who works incredibly hard at delivering a 5star experience for all customers. I will 110% be ordering from her site again. Thank you :)

May 6, 2021
Unprompted review
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Rated 1 out of 5 stars

Manufacturers Problem not supplier

⭐⭐⭐⭐⭐ 5 stars for Mybeautyworld.Net were so quick to act on this problem, I should have contacted them straight away. I will be using Mybeautyworld.Net again, very customer focused and fantastic aftercare.
After around a week it stopped working, liquid was coming out the bottom while not in use then if I tried to put it on the light stayed on as if it was in use and more liquid came out of bottom.
I had previously a week before bought this direct from manufacturers and had same problems with both items which I should have stated in original review, as this is no reflection on my beautyworld.Net but a manufacturing issue.

May 6, 2021
My Beauty World Ltd logo

Reply from My Beauty World Ltd

Dear Elaine,
I just saw your edited review. I have refunded you the product in full as I assume you would prefer this to a replacement. Sorry for the problems you have had with this product.

Kind regards,
Tina

Dear Elaine,
I just saw your comment here. I am so sorry you had problems with this item. It is clearly a defect. I will contact the company immediately about it. Please message me so we can have this resolved, either with a replacement or a refund.
Kind regards,
Tina

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