Honestly I didnt know much about the company. But when you speak to a rep of the company, everyone is so helpful. I didnt know much about this before I engaged but to anyone who wishes to use their... See more
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Max at customer service was very helpful and quick to respond. Sorted my problem. Was lead to believe shein was giving away a free box parcel with just postal cost from a Facebook advert. Took me thro... See more
Mark was a very wonderful assistant, he understood my case and answered my so many questions with patience. Also Ahlby who sent me an email was friendly and heart soothing I appreciate it a lot.
She is one of the best people and helped me smoothly and got through my problem with ease. I wish her permanent happiness.
Hasn’t replied to negative reviews
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Not received anything charged yet…
Sorted out problem happy with service
Good service by Imani
Be Aware Total Scam Company
As far as i experienced they are 2 different scamming companies. Both shares and send scam mail named on some wellknown shipping companies and made you pay membership with no return policy. Also they keeps personal information and declines erasing requests.
Marc provided excellent customer…
Marc provided excellent customer service and a great help.
Max at customer service was very…
Max at customer service was very helpful and quick to respond. Sorted my problem. Was lead to believe shein was giving away a free box parcel with just postal cost from a Facebook advert. Took me through to this company conned into the contract.
I like the company’s platform
I like the company’s platform. The decors inspire most of us doing the DIYs.
Thank you so much 😊.
Great comunication with all the member…
Great comunication with all the member team ! Especially with Kurt
She is one of the best people and…
She is one of the best people and helped me smoothly and got through my problem with ease. I wish her permanent happiness.
Scammers! Do not trust!
I inadvertently signed up to this and was then bribed by the ‘supervisor’ to write a good review in order to cancel my subscription and get a refund! Do not trust! Edit dated July 2025: they continue to bombard me with emails asking me to change my review whilst only refunding me part of the subscription. Total scam artists. Do not trust!
Matter dealt with professionally
”Decent snd polite customer chat. Good customer service! ” is what i was supposed to say about them in order to get my money back that they tricked from my account. I received only half of my money back, so i change review back to original uncompromised one.
Everyone here praising customer service have been tricked to pay a fee for store credit. They received an email promasing refund if left positive feedback. They trick people subscription when u think u paying for something else. When i cancelled subscription they immediately took about €10 more before cancelling. This money u can use at their crap overprised shitstore on stuff u never want. Im gonna report to police.
Good customer service
Had an issue that was figured out quickly and easily. Good customer service from Marshall.
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