CRITICAL SAFETY WARNING
CRITICAL SAFETY WARNING: Dangerously Defective Software & Inverted Genetic Data
DO NOT TRUST THIS COMPANY WITH YOUR HEALTH OR BIOLOGICAL DATA. I ordered a genetic kit and their automated report generator is structurally broken, dangerously inverted, and distributing life-threatening medical advice.
1. HEMOCHROMATOSIS INVERSION (Severe Physical Hazard): I have a medically confirmed, clinical laboratory diagnosis of homozygous Hemochromatosis (pathological iron overload). MYBODY Lab’s report completely inverted my data, claimed I have a "LOWER LEVEL" of iron, and explicitly instructed me to aggressively increase my iron intake to 22 mg a day and consume an iron-heavy diet. Following this advice would cause permanent, toxic organ damage to my liver, heart, and pancreas. Their algorithm is a public health hazard.
2. GENETIC MARKER FAILURES (MTHFR & VDR): Certified clinical PCR genotyping proves I am Homozygous Positive (+/+) for the MTHFR A1298C mutation and VDR Taq1 mutation. MYBODY Lab's software completely missed/ignored both critical markers, falsely labeling me as having "favourable DNA sequences" with zero mutations.
3. BREACH OF CONTRACT & ILLEGAL DATA ERASURE: They failed to deliver the 3 complete English-language reports contractually agreed upon during purchase. Instead, they sent late, partial documents in German, and then completely wiped/deleted the remaining metrics from my active user dashboard.
Their customer support desk completely ignored my safety escalations and issued automated brush-offs. Executive management has refused to authorize a refund for a fundamentally broken, toxic product. I am tracking this transaction for a forced financial chargeback and have filed official medical device incident reports with BfArM (Germany) and Swissmedic (Switzerland). I have 3 DNA kits from them for me and my family, all report containing dangerous instructions. I know that because I had previously tested all my family in trusted government hospitals and again tested in trusted USA labs.
Avoid this company at all costs—their data is wrong, and their advice is dangerous.