In my experience with Boldprime, they're quite well developed. However, MT5 execution is sometimes a bit delayed, and withdrawals aren't fast enough.
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Good broker with 1:3000 Prime Max. But here some cons - Fix the MT5 server on Dekstop. Its super laggy. - Withdrawal pending check takes to long, other broker already takes 5 to 30 minutes on... See more
Company replied
Hello everybody , I have made two deposits of total 171.76$ with boldprime ltd and my deposits done very well also my bonus credited , I traded in good conditions but when I made first profit and with... See more
Company replied
Withdrawal process so late. Please improve and make it happen to settle below on 3-4 hours. Don't pressure the traders mood about this problem. It's same happens after doing the withdrawal process not... See more
Company replied
It was just nice at beginning, no issue with deposit and trading and even withdrawal about 2-3 hours which is fine. But now it became worst when comes to withdrawal. First when I contacted supp... See more
Company replied
Only one thing i'm really disappointed is the delay about market execution.. the delay take almost 3 second.. for me the time and timing really important.. i hope you can fix it.. btw everything is ni... See more
Company replied
Really good n fast withdraw but sometimes only. And now lately withdrawal are so late take 24hours / 48 hours. Its not good if withdrawal always late!!!
Company replied
I have been with Bold Prime for more than 4 year.Trading is good with Bold Prime. The only thing that i dislike is about withdrawn money.It take to long to been prosess but the deposit side is very v... See more
Company replied
I'm new at bold prime. But my experience regarding bold prime is very bad. Yesterday i make account on this company and start my trade . My account are in profit through my trading experience. I to... See more
Company replied
Deposit is very fast, withdraw take time...why withdraw not Saturday because maybe night Friday profit..I am suggest Saturday can withdraw.
Company replied
Using Boldprime has never give me any issue. Deposits and withdrawals are minutes away. So rest assured. Thank you Boldprime for your great service
Company replied
I was frustrated with Boldprime’s emergency system maintenance on 12 Jan, which temporarily disrupted my withdrawals and deposits without prior notice. This was one of the worst experiences I’ve had w... See more
Company replied
Earlier I have problem with log in, can't open page, can't make Deposit but now it been reinstated. Thanks for assistance.
Company replied
In terms of trading it's fine but they must improve 99% on their payment to trader's account which is very slow. Trader's need fast action so we can reinvest for the following trade. I'm dissatis... See more
Company replied
teacher good ,but withdrawal not good take long days... still pending 3day my withdrawal
Company replied
Quick respond Fast deposit and Fast witdrawal But sometime witdrawal to take time So far.. Still the Best broker
Company replied
Since I submitted my withdrawal on 8 Dec 25, and I have yet to receive any update or funds as of 10th Dec25. This delay is highly concerning and does not align with the withdrawal processing times st... See more
Company replied
Very fast withdrawal.Support are very responsive too.I hope Boldprime will get more success in the future
Company replied
Good I make profit in my first deposit, and 30$ free were very helpful for my margin. Thanks highly recommend
Company replied
that is not first time for me to deposit and withdraw after i got my withdrawals succesfully they have good promotions too to be always in the top , thank you very much , i have proofs of all these se... See more
Company replied
Fast withdrawals, at morning (your timezone) if delay you can chatlive to remain it
Company replied
Payment services are top-notch! Very reliable broker as I made a comeback.
Company replied
Best broker i use No slippage,no freeze,low spread n easy deposit n very fast for withdraw
Company replied
Very fast verifying my documents. Hopefully others will be the same.
Company replied
What made the experience unique & wonderful is because of what the company doing of course, spreads, market condition, no comission & excellent client support, thank you for working so hard to make ev... See more
Company replied
Need more improve for withdrawal.. Need to not delay for processing for withdrawal
Company replied
Fast deposit and withdrawal, support team always help me to solve my problems
Company replied
Everything so far so good only withdraw a bet slow, but i like to trade with bold prime easy
Company replied
my experience with bold as they invited me to say my opinion , i liked their support , their instant deposit and withdrawals after two smoothy withdrawals successfully with profits , they have good of... See more
Company replied
Been 1 week from Tuesday waiting my withdrawal , when I talked to live chat they said just wait although they explained that it takes 1-3 working days maximum it is 5 days working and 7 days in total... See more
Company replied
This time i just disappointed because of request for withdrawal.. before this after request withdrawal, 15 - 30 minutes the request already approved but now after 1 week(exclude weekend) my withdrawal... See more
Company replied
Best Broker of World Instantly Deposit and withdrawal Amazing 😍🤩
Company replied
best broker, fast deposit and withdraw
Company replied
Very fast execution on entries and have bonus account
Company replied
Withdrawal still pending check even though already 72 hours working day. Really disappointment this time. Before this never happened this issue
Company replied
Easy registration! Live chat was wonderful and really helpful
Company replied
excellent to make people happy with trading
Company replied
After I made my first withdraw after first time I work with boldprime , they asked me for selfie with my bank wallet , why didn't you requested this when I deposit?? Anyway I sent it for them because... See more
Company replied
“I used to post here that Bold Prime is the best in Asia, but now, for me, it is very bad. My withdrawal has been pending for almost 18 hours with no update from the payment service—I’m left waiting i... See more
Please improve your withdrawal system, last time, its take max 24hours. And now it's take 24-72 working hours? Do you downgrade your system???
Company replied
anyway all good but withdrawal time bad service ...
Company replied
Always respond..very fast action..
Company replied
Broker ini terbaek. Spread pun cukup halus. Saya suka..
Company replied
Hello, there is all the evidence that you blocked my $1014 capital due to sanctions and did not transfer it to my account. If you have evidence that you transferred $1014 to my wallet number, please p... See more
Company replied
I am trying to withdraw through Ompay which allows me to withdraw 500 usd direct bank. Now they said service is under maintenance and they do not know when the service will be up. Its been 3 weeks... See more
Company replied
The company is extremely good
Company replied
Been trying to to withdraw $500 usd from my account since 4 fed 2026. And it has declined with no reason stated on the email. Chat with the customer service and they can’t solve the problem. Finally t... See more
Company replied
I don’t know about this broker, but now I can understand that this broker full scam. Because when I deposit $50 then this broker site cut my $5. When Submit withdrawal request its showing $5 fees, But... See more
Company replied
Company details
About Bold Prime LTD
Written by the company
Bold Prime Ltd
Bold Prime was founded by several teams of experts in multiple sectors of the financial services industry who came together in collaboration to create an amalgamation of all the features, perks and performance of industry standard retail financial businesses. We took all those aspects and made them better, pushing the boundaries of a Retail Brokerage, moving to a totally different level. This was conceived in the year of 2020.
Bold Prime is one of the pioneers in the CFD Brokerage Industry, providing institutional level performance and technology with retail-like accessibility. We believe that investing in cutting edge technology provides a trading experience unlike any other. Paired with knowledgeable and eager support teams that are right by your side 24/7, the entire CFD market is at your fingertips.
Our team is comprised of market experts from both Retail and Institutional trading which further widens the skill sets and expertise that we can offer on Bold Prime. Our systems, operations and wellbeing of the company is taken care of by the best personnel, leaving you with ZERO worries.
Trade Smart, Trade Bold Prime
Why Choose Bold Prime
Written by the company
- Unrivalled Customer Service
- Bold Prime aims to provide you with the best customer service and support possible. Our team has a lot of experience in the forex business, so they know exactly what traders are looking for. You can trade with confidence knowing that the Bold Prime team is available 24 hours a day, seven days a week to assist you.
- Better Fills
- Via our bridge, clients can be filled in on trade sizes ranging from 1 micro lot (1,000 base currency) to 200 lots (25 million base currency). Our technology sorts and ranks prices so that massive trades can be executed in real time through several pricing suppliers and tiers, ensuring the best price for any trade size.
- The Ultimate Trading Conditions
- Utilizing cutting edge technology, Bold prime provides the ultimate trading conditions – retail trading environments but with the availability and ease of use of retail trading.
Contact info
Global Forex Awards 2024 | Retails
3.7
Average
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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Great 30 usd
October 8, 2025
Reply from Bold Prime LTD
Dear Mohsan Raza,
Thank you for your positive feedback! We’re glad to hear that you’re pleased with the PrimeStart Bonus $30 offer.
At Bold Prime, we truly appreciate your support and are committed to providing the best trading experience for our valued clients.
If you have any questions or need further assistance, please don’t hesitate to contact us anytime.
Best regards,
Bold Prime LTD
Reply from Bold Prime LTD
Dear Phakamisa Nchayichibi,
Thank you for your kind words and positive feedback. We’re delighted to hear that you’re satisfied with our services and find our company to be extremely good.
At Bold Prime, we truly appreciate your trust and support. Our team remains committed to providing you with the best trading experience possible.
Should you need any further assistance, please don’t hesitate to reach out to us anytime.
Best regards,
Bold Prime LTD
Quick action is the best......5 star.
October 9, 2025
Reply from Bold Prime LTD
Dear Lee Khiong,
Thank you for taking the time to share your kind words and 5-star review. We’re delighted to know that you’re pleased with our quick response and efficient service.
Our team works hard to ensure every client enjoys a smooth and reliable trading experience, and your feedback reassures us that we’re on the right track.
We truly appreciate your continued trust and support, and we look forward to serving you again.
Warm regards,
Bold Prime Ltd
I was unable to do any trade in MT5 as…
I was unable to do any trade in MT5 as there was no One-Click Trading option in the Chart setting of BoldPrime-MT5. When I switched my account to another broker in the MT5 apps I was able to do the One Click trading.
October 7, 2025
Reply from Bold Prime LTD
Dear Johar Bin Ahmad,
Thank you for sharing your feedback with us.
We’re sorry to hear about the difficulty you experienced with the One-Click Trading option on MT5. Please note that this feature can be enabled manually through the MT5 platform settings.
Our support team will be happy to guide you step-by-step to ensure everything works smoothly. Kindly reach out to us via Live Chat or Helpdesk, and we’ll assist you right away.
Best Regards,
Bold Prime LTD
Reply from Bold Prime LTD
Dear Mohd Nazirul Bin Bandar,
Thank you for your continued trust and loyalty over the past 6 years! We truly appreciate your long-term support and are delighted to know that you’ve had a positive experience with Bold Prime. We look forward to continuing to provide you with the best trading service for many more years to come.
Warm regards,
Bold Prime LTD
Reply from Bold Prime LTD
Dear Razali Bin Ngatiman,
Thank you for your kind feedback. We’re glad to hear that you found our news and updates helpful. We truly appreciate your support and look forward to continuing to serve you.
Warm regards,
Bold Prime LTD
Very fast execution on entries and have…
Very fast execution on entries and have bonus account
October 7, 2025
Reply from Bold Prime LTD
Dear Mohd Ridzuan Abdul Jalil,
Thank you for your positive feedback!
We’re glad to hear you’re satisfied with the fast execution and enjoying our bonus account.
We truly appreciate your support and look forward to continuing to provide you with a great trading experience.
Sincerely,
Bold Prime Ltd
Reply from Bold Prime LTD
Dear Md Khairi Abdullah,
Thank you for your kind feedback! We’re delighted to know that you find Bold Prime good for trading. Your support truly means a lot to us. We’ll continue to provide you with the best trading experience possible.
Best Regards,
Bold Prime LTD
Slow and lag
The chart is very lagging. Almost everytime the order is lag too compare to other broker.
There was one time when i can't place order for crypto (btc and eth)
October 3, 2025
Reply from Bold Prime LTD
Dear Aiman Saifullah Bin Aini Azman,
We sincerely apologize for the inconvenience you experienced.
Currently, BTC is available on both MT4 and MT5 platforms, while ETH is available exclusively on MT4. Please be advised that our BTC instruments did encounter technical issues over the past few months, which have now been fully resolved.We encourage you to check from your side to confirm normal operation. Regarding the chart and order lag, kindly contact us through Live Chat so our technical team can investigate and assist you directly.
We appreciate your understanding, and we remain committed to maintaining a stable and efficient trading environment for all clients.
Best regards.
Bold Prime Ltd
My first experience with Bold Prime
Bold Prime is the first company that I ever dealing for online trading. At first, I confused with so many layer of passwords that I have to remember. I just started trading in last thursday & everything look good and happy with smooth running of the system. I never experience withdrawal yet & will try it once the account grow to certain extend.
October 3, 2025
Reply from Bold Prime LTD
Dear Sarman Bahrom,
Thank you for sharing your first experience with Bold Prime.
We’re delighted to know that your trading journey has started smoothly and that you’re happy with our platform’s performance.
We understand that managing multiple passwords can feel overwhelming at first, but this security layer is designed to ensure the safety of your account and funds.
When you’re ready to make a withdrawal, rest assured that our process is simple and efficient. Should you need any assistance, our support team is always here to help.
We appreciate your trust in Bold Prime and wish you continued success in your trading journey.
Warm regards,
Bold Prime LTD
1. XAU/USD spread on board is 3 pips
1. XAU/USD spread on board is 3 pips. Executed orders have a 4–5 pips markup.
2. Shady T&C on bonus account: trades must be held at least 120 seconds. Broker denied my profit once I tried to withdraw my money. If you’re a scalper, be careful — brokers will look for any fault to use against you.”especially if you’re profitable
3. Order execution is lagging even when the market is slow.
October 1, 2025
Reply from Bold Prime LTD
Dear Alpha,
We sincerely apologize for the inconvenience and disappointment you’ve experienced. We truly value your feedback and understand how important a smooth and transparent trading experience is for our clients.
Please be assured that your comments have been forwarded to our management and compliance teams for review, as we continuously work to improve our platform, service quality, and client support.
We appreciate you taking the time to share your experience, and we remain committed to ensuring a more efficient and reliable trading environment moving forward.
Sincerely,
Bold Prime Ltd
it takes so long for my withdrawal
October 2, 2025
Reply from Bold Prime LTD
Dear Alif,
We sincerely apologize for the delay you are experiencing with your withdrawal. Our Finance Team is currently handling a high volume of withdrawal requests, which may cause longer processing times than usual.
Please rest assured that your request is in queue and will be processed as soon as possible. We truly appreciate your patience and understanding, and we are committed to ensuring you receive your funds without further delay.
Thank you for trusting us.
Best regards,
Bold Prime LTD
Withdrawal agak lambat
October 2, 2025
Reply from Bold Prime LTD
Dear Christopher Anak Menin,
Thank you for your feedback. We truly value your patience and understanding. Please be assured that all withdrawal requests are processed in accordance with our official withdrawal policy and timeline to ensure both security and compliance.
Our team is consistently working to make the process as smooth and efficient as possible. Should you have any further concerns, please feel free to contact our support team directly — we are always happy to assist.
Best regards,
Bold Prime Ltd
Is Great and have good exprience with GP
October 2, 2025
Reply from Bold Prime LTD
Dear Soufian,
Thank you so much for your kind words. We’re delighted to hear that you had a great experience with Bold Prime. Your support means a lot to us, and we remain committed to providing you with the best trading environment and services. 💙
Best Regards,
Bold Prime LTD
Bold prime is a scam fixed such a…
Bold prime is a scam fixed such a unfair rule need to hold for 120 seconds otherwise will be penalized during the withdrawal time. Octafx is the best so far. Trade with boldprime is to think 10 times
October 1, 2025
Reply from Bold Prime LTD
Dear kevin.hal_9@yahoo.com.my,
Thank you for sharing your feedback. We truly value every client’s input as it helps us improve our services.
Please be reminded that while trading strategies such as scalping, hedging, and others are permitted on our platform, they must strictly comply with our Terms and Conditions at all times. However, arbitrage trading is strictly prohibited. Any violation of this rule may result in action against the account, including suspension or permanent closure.
Additionally, as part of our policy to ensure fair and transparent trading practices for all clients, all trades must remain open for a minimum duration of 120 seconds before being closed.
We understand your concerns, and we are committed to maintaining a secure and reliable trading environment for all our traders. If you would like further clarification, please feel free to contact our support team who will be glad to assist you.
Best regards,
Bold Prime Ltd
Always respond..very fast action..
October 1, 2025
Reply from Bold Prime LTD
Dear Mohamad Arif,
Thank you for your kind feedback. We are glad to know that our support team’s quick responses and actions have made a positive impression.
Providing timely assistance is a cornerstone of our service, and your recognition is greatly appreciated by the whole team. Please rest assured that we will continue to prioritize fast, helpful, and professional support at all times.
Regards,
Bold Prime Ltd
Very fast withdrawal.Support are very…
Very fast withdrawal.Support are very responsive too.I hope Boldprime will get more success in the future
September 10, 2025
Reply from Bold Prime LTD
Dear Azizan ishak
Thank you for your positive feedback. We are pleased to know that you are satisfied with our fast withdrawal process and responsive support.
Your encouragement means a lot to us, and we truly appreciate your kind wishes for Bold Prime’s continued success.
Kind regards,
Bold Prime Ltd
Reply from Bold Prime LTD
Dear Siti,
Thank you for your kind feedback! We’re glad to hear that you’re satisfied with our quick response and support. Providing fast and reliable assistance to our clients is always our priority. We truly appreciate your support and look forward to continuing to serve you.
Best Regards,
Bold Prime LTD
Keep up the good works
September 25, 2025
Reply from Bold Prime LTD
Dear ROSNIZAM YUSOF,
Thank you for your encouraging words! We truly appreciate your support and are glad to know you are satisfied with our services.
Our team is committed to continuously improving and delivering the best possible trading experience, and feedback like yours motivates us to keep raising the bar.
Kind regards,
Bold Prime Ltd
Always disturb when deposit
Always disturb when deposit. I dont like coz hidden candle for lying trader.
September 23, 2025
Reply from Bold Prime LTD
Dear Azli Bin Aripin,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you may have experienced.
Please be assured that we take your concerns seriously and have already escalated this matter to the relevant department for further review. Our team will investigate promptly and provide you with the necessary support.
We appreciate your patience and understanding.
Regards,
Bold Prime Ltd
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