mycar Tyre & Auto - Ballina Reviews 1,059

TrustScore 5 out of 5

4.9

Ballina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478 Ballina, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

MyCar Ballina has the most amazing crew working there. The mechanics and the counter staff are super helpful, friendly and always give me the best service. I woudl neer go anywhere else!

Rated 5 out of 5 stars

Asked if Mycar would match a competitors offer on 4 premium tyres . They did and arranged the booking with my local Mycar garage . The service in the tyre change over was very polite efficient and fri... See more

Rated 5 out of 5 stars

Service very prompt to get me back on the road after engine had to be replaced. Chris Hunter and Shannon kept me in the communication loop. Was also great to see 2 former students of mine Zac and Br... See more

Rated 5 out of 5 stars

The staff at mycar Ballina make the experience personal. They are professional, discuss what they need or want to do in terms that any lay person can understand. Thanks guys as always I am totally s... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Ballina

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Ballina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478, Ballina, NSW, Australia

  • (02) 9212 8902

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 1 out of 5 stars

No ones home.

I have tried for several days to contact mycar Ballina, Sydney anywhere really, not possible as no one answers the phone and doesn't allow you to leave a message. I had a booking monday morning that i am unable to make and i wanted to let you know in advance. Now you know.

May 29, 2026
Unprompted review
mycar Tyre & Auto - Ballina logo

Reply from mycar Tyre & Auto - Ballina

Hi Ian​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Fantastic prompt service and communication updates

Service very prompt to get me back on the road after engine had to be replaced. Chris Hunter and Shannon kept me in the communication loop. Was also great to see 2 former students of mine Zac and Brody working hard as mechanics there too.
Karen Horne

May 12, 2026

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