Customer service was truly excellent - very helpful and very pleasant. Car service was well done, without a huge wait. I filled in time by seeing a film at Hoyts cinema upstairs and a doing a bit... See more
Location
Switch locationBroadway Shopping Centre, Enter off Francis Street, 2007 Glebe, NSW, AU
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See what reviewers are saying
I was well looked after by Julien and Marco at mycar Broadway. They promptly fitted me in that day and made sure my car was safe, sound and good to go - immediately before a long journey home fol... See more
I had 2 headlights out & a long distance drive ahead. Marco immediately booked replacement and whilst attending his service tech found an alternator belt problem so they squeezed fixing into an alread... See more
Took my car for an annual service, was recommended to get all sorts of filters, flushes etc. Of course you are sceptical but when I pick it up, it's like a different car. It's a regular event with t... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Broadway
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Broadway Shopping Centre, Enter off Francis Street, 2007, Glebe, NSW, Australia
- (02) 9212 8922
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The mechanic tried to pull fast on me
The mechanic tried to pull fast on me. He sai that the suspension was leaking and change me almost 1000 to change JUST ONE to approve Pinkslip. I went to another mechanic he said that was Ok and charged 400 to change BOTH including service.
Never go there.

Reply from mycar Tyre & Auto - Broadway
Great service and does not try to…
Great service and does not try to upsell. Professional service
Experience & professional staff or mechanical
Experience and professional staff or mechanics.
good service and coummunication
Staff is willing to spend time explaining things and had service done one year ago with good experience, therefor returned again this year.
Have been going there for a few years…
Have been going there for a few years now and the service is always respectful.
Work always done correctly
They were prompt and fixed the problem…
They were prompt and fixed the problem quickly
Easy booking
Easy booking, warm welcome, timely service and talked through all my options, not trying to oversell offering excellent service and practical advice…Thankyou
Really easy to book
Really easy to book, team were communicative, explained the repairs, added on a safety check that was needed. Really good experience.
1) The young South American guy is dreadful
1) The young guy is dreadful. He might think he can speak English, but the rest of the English world is trying to understand what the hell he is saying. All ‘My Car’ does is employ kids and they unscrupulously use the customers’ bank cards…to tap and oh he needs a payment…a payment for what. All they want to do is to extract large sums of money with zero comeback…and zero in return. DO NOT GO THERE.
Outstanding service…
From booking in and through the service the care was so professional at Mycar Broadway
Marco and the team is the best at…
Marco and the team is the best at Broadway!! Always very helpful.
Convenient and quality
Quick, efficient and extremely helpful. Was so convenient being inside the shopping centre, will definitely be back if I have any more troubles with my tyres
I was told my car needed a service when…
I was told my car needed a service when I booked it in for a safety check inspection. My car had been serviced by another mechanic less than 2 months ago. When I asked why, the mechanic couldn’t even explain his recommendation. This appeared to be a dishonest attempt to make me spend more money unnecessarily.
When I picked my car up it was illegally parked in a disabled car spot without the hand break engaged.
First time customer
First time customer, Marco couldn't have been more helpful. I took my car in and was diagnosed, quoted and and fixed within 2 hours. Excellent customer service and I'll be back
I needed a new tyre due to a stray…
I needed a new tyre due to a stray screw on the road. Once again Mycar Tyre & Auto at Broadway had come to my rescue.
My car was fixed within the hour. They also offer roadside assist.
I can relax knowing that I'm in good hands with the team at Broadway.
Fantastic Service at Sydney Broadway…
Fantastic Service at Sydney Broadway Mycar and Auto as always . Very efficient and accommodating and easy and professional to deal with. Thankyou.
Very helpful and quality work
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