Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
Location
Switch locationCarrum Down Regional Shopping Centre, 100 Hall Road, 3201 Carrum Downs, VIC, AU
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See what reviewers are saying
I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold. I found a mechanic who quo... See more
Needed only one new tyre due a glass cut. Martin was extremely understanding and helpful, especially when I told him I wasn’t working at the moment. He offered to beat any competitor’s price a... See more
Everything from the online booking system to dropping off and picking up was easy. I didn't have to wait around to drop off or pick up and they called me to let me know my key was low on battery and g... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Carrum Downs
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Carrum Down Regional Shopping Centre, 100 Hall Road, 3201, Carrum Downs, VIC, Australia
- (03) 8585 7112
4.2
Great
254 reviews
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Blade the young man who served me on…
Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
June 6, 2026
I was quite disappointed with My Car
I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold.
I found a mechanic who quoted me under half the price I was quoted at My Car. :/
Needless to say, I will not be returning.
June 10, 2026
Quick service and knowledgeable advice
June 6, 2026
Replacing Windscreen wipers
The two guys I spoke with were organised and helpful. No complaints from me.
May 24, 2026
The person on the front desk could try…
The person on the front desk could try being friendly to customers otherwise I'm happy with the work carried out
May 4, 2026
I am quite happy with the job on my…
I am quite happy with the job on my car, I received a phone call explaining what needed doing on my car and how much it would cost the person on the phone was very polite and considerate.
April 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Took my car to have a wheel alignment
Took my car to have a wheel alignment.
Customer service was NOT great.
Staff did not elaborate in more detail about damage or next steps to work on damage. (Very minimal feedback on pick up of car).
Staff appeared disinterested in engaging with myself. I would imagine if my husband dealing in this situation staff may have been more engaging and elaborate further regarding my cars issues.
Customer service needs work.
I went to a local small business and received much better service that showed interest and explained my cars damage and how to move forward.
As a female I do NOT recommend my car Carrum Downs.
April 21, 2026
Unprompted review
Reply from mycar Tyre & Auto - Carrum Downs
Hi Katie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I’m just happy with the service I get
April 8, 2026
Everything was done well except I had…
Everything was done well except I had to wait for the car for about 45 minutes
April 8, 2026
Replaced battery without customer…
Replaced battery without customer written approval. Disputes about follow up payment and end up with refund
April 4, 2026
Reply from mycar Tyre & Auto - Carrum Downs
Hi Peter,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service and very…
Great customer service and very informative - explaining the service and warranty and tyre repair
February 13, 2026
Fast and easy experience
Fast and easy experience! Booked online and was able to get my car serviced two days later. Staff were friendly and helpful also.
March 19, 2026
Dropped off tyre for repair and they…
Dropped off tyre for repair and they advised it will be ready at 5pm and it was.
March 18, 2026
Car service
The staff are always helpful and knowledgeable and our car was done when we asked for it to be done have never had a problem with the staff we were informed of future repairs to be done thanks
March 17, 2026
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