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RAC Mobile Mechanics Reviews 

38,626
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,825 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the convenient home servicing, noting that the mechanics arrive promptly and carry out all required repairs with great efficiency. People frequently highlight the friendly and professional attitude of the staff, who always provide clear explanations and helpful maintenance advice. Some reviewers were not happy with the scheduling process and the overall communication regarding their booked appointments. A few consumers experienced unexpected last-minute schedule changes or missed visits without any prior notice, leading to frustrating delays and inconvenience. Others also mentioned occasional difficulties with getting timely responses from customer support agents when trying to resolve issues.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Users describe positive interactions with staff, highlighting that mechanics and call handlers are... See more

Customer service

Consumers find customer service to be positive, highlighting polite and helpful staff members who communicate... See more

Booking process

Clients share positive opinions on booking_process, highlighting that scheduling an appointment online is... See more

Product

Reviewers share mixed feedback about product quality and service experiences. Some customers report severe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Appointment, pricing all easily agreed online. Literally half the price quoted by the dealer for the same level of work. The garage came to us. We got on with our morning, no dropping off/collecting... See more

Rated 5 out of 5 stars

Excellent work carried out on my car’s service by Tristian (ID 8510). He was professional and kindly helpful when answering my questions. He returned two days later to do a brilliant job replacin... See more

Rated 5 out of 5 stars

The booking process was straightforward and the pricing clear. The mechanics came when they said they would. Having my servicing done on my own driveway was both convenient and helpful, in that I co... See more

Company replied

Rated 5 out of 5 stars

From first contact with the call handler to arrival of James within the hour I could not fault the service. James (ID-2189) was a little stumped at first but persevered to troubleshoot the problem b... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

39K reviews

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4.8

All reviews

(38,626)

21,580 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed with the company

Very disappointed with the company. Paid for a diagnosis as my breaks were playing up, was advised of the problem but I chose not to use them to fix it as they were very expensive. Contacted a local garage and advised them what RAC had said and got the parts changed. However, the issue remains the same, breaks still playing up! Asked RAC to come back and check it, free of charge, they refused! I am now £300 down and still have the same problem!

August 17, 2026
Unprompted review
Rated 4 out of 5 stars

The technician arrived right on time…

The technician arrived right on time and wrapped up the job within half an hour. However, he might have been having a bad day—he had a dark expression the entire time, wasn't very friendly, and didn't really want to explain anything. The company may need to show a bit more care for him.

August 24, 2026
Rated 5 out of 5 stars

Very happy with the full service…

Very happy with the full service carried out by Maciek 8577 who was both professional and friendly. The price was good and I will definitely have an RAC mobile service again in the future.

August 24, 2026
Rated 1 out of 5 stars

I am not happy with RAC and I advise…

I am not happy with RAC and I advise everyone to check their cars after the mechanic has been or not even bother at all as they didnt check mine properly for any faults or advisory, so when I took it for MOT it fail on horn and suspension and brakes needed to be changed as well. When I called the company to complain they sent the SAME mechanic again so I couldn't get a second opinion instead I got a "its not my fault it's the garages fault" issue. Ive emailed RAC for a refund and have waited for over a week not but no response so far so I'm leaving this for anyone who thinks about getting a service from here. My advice DONT

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

The breakdown was reported online and…

The breakdown was reported online and within approximately 10 mins a mechanic contacted me to inform me of his arrival within 30 mins. This happened and after a short diagnosis a new battery was required
The mechanic did not have the appropriate one but was able to arrange a replacement later on in the day. Within a couple of hours the new battery arrived, fitted and my car fixed. Both mechanics were very polite, and the service was efficiently completed. I found the process of reporting my breakdown easy to do and would happily recommend the RAC .

August 24, 2026
Rated 5 out of 5 stars

Not happy that there was no way to…

Not happy that there was no way to write what you wanted if you wanted to make a change you had to phone up. That’s a bit late on the day and I asked when I phoned up to make the appointment if I could change to a different make of brake disc and pads and all she said the mechanic will tell you on the day he said I could not change unless I made another appointment so that was Mike. I would lose money because that be a council appointment.

August 24, 2026
Rated 5 out of 5 stars

Professional and efficient

Came when he said he
would. Informative texts were sent. Ash was courteous, knowledgeable, professional and efficient. Very happy with the resolution of the problem. 0

August 24, 2026

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