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RAC Mobile Mechanics Reviews 

38,714
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,825 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the convenient home servicing, noting that the mechanics arrive promptly and carry out all required repairs with great efficiency. People frequently highlight the friendly and professional attitude of the staff, who always provide clear explanations and helpful maintenance advice. Some reviewers were not happy with the scheduling process and the overall communication regarding their booked appointments. A few consumers experienced unexpected last-minute schedule changes or missed visits without any prior notice, leading to frustrating delays and inconvenience. Others also mentioned occasional difficulties with getting timely responses from customer support agents when trying to resolve issues.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Users describe positive interactions with staff, highlighting that mechanics and call handlers are... See more

Customer service

Consumers find customer service to be positive, highlighting polite and helpful staff members who communicate... See more

Booking process

Clients share positive opinions on booking_process, highlighting that scheduling an appointment online is... See more

Product

Reviewers share mixed feedback about product quality and service experiences. Some customers report severe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Appointment, pricing all easily agreed online. Literally half the price quoted by the dealer for the same level of work. The garage came to us. We got on with our morning, no dropping off/collecting... See more

Rated 5 out of 5 stars

Excellent work carried out on my car’s service by Tristian (ID 8510). He was professional and kindly helpful when answering my questions. He returned two days later to do a brilliant job replacin... See more

Rated 5 out of 5 stars

The booking process was straightforward and the pricing clear. The mechanics came when they said they would. Having my servicing done on my own driveway was both convenient and helpful, in that I co... See more

Company replied

Rated 5 out of 5 stars

From first contact with the call handler to arrival of James within the hour I could not fault the service. James (ID-2189) was a little stumped at first but persevered to troubleshoot the problem b... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

39K reviews

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4.8

All reviews

(38,714)

21,675 reviews in the last 12 months

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Rated 5 out of 5 stars

A valued experience

I was busy that day so the service passed quickly. Ryan 8306 & his partner got on with the service quickly & efficiently. Near the end I asked Ryan a question about some puncture item which he advised me about satisfactorily. As I couldn't find my service book he stamped my manual for my records thankfully.

August 18, 2026
Rated 5 out of 5 stars

Excellent service

This was my first time using RAC Mobile Mechanics and I was very impressed. George was professional, thorough and friendly, and explained everything clearly. He also took the time to check the issue I mentioned alongside carrying out the service. I’m very happy with the experience and will definitely use RAC Mobile Mechanics again.

August 25, 2026
Rated 5 out of 5 stars

a convenient way to service a car

a convenient way to service a car. mechanic was on time having notified us of time of his arrival on the day. he behaved in a polite, friendly and professional manner and appears to have carried out a thorough inspection and maintenance. the car was left clean and tidy. well recommended.

August 24, 2026
Rated 5 out of 5 stars

An absolute credit to the RAC

An absolute credit to the RAC. Kevin kept in touch from beginning to end. Was polite, extremely knowledgable and got on with the job in hand. If I ever need such a service again, he’s the man!!

August 18, 2026
Rated 5 out of 5 stars

Wonderful service

I cannot fault how the engineer dealt with any queries I had about what was been done to the car at the end of the Service explained everything that had been done and I can’t fault anything. and not forgetting how easy it was to actually book the car in for a service. This helps me a lot as I am registered disabled and find it hard to actually get to garages and having to leave the car. Where is with this service? The engineer comes straight to your home and in no time the job is done. I would recommend this service.

August 25, 2026
Rated 5 out of 5 stars

Alterntor

Mark the mobile mechanic was very pleasant and courteous and fitted the alternator with a bit of a problem due to position of the alternator overcame problem and I was pleased with result.

August 25, 2026
Rated 2 out of 5 stars

Disappointing

The first man (Marcus) who came out to fix my alternator didn't ensure that everything was put back correctly and when I drove the car afterwards, the car was whining and losing power. I had to wait three days for the car to be looked at again and fixed. This time it was by a man named Daniel. He was very helpful and apologetic. He fixed the issue and took the car for a test drive.

August 18, 2026
Rated 5 out of 5 stars

New battery

The first call out was on 23rd and was answered very quickly by a polite young man called Brandon. Zak Hunter carried out the work today in an efficient manner.

August 25, 2026

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