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RAC Mobile Mechanics Reviews 

41,857
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 22,426 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly professional, friendly, and efficient mechanics who arrive promptly at their homes to complete vehicle repairs and routine services seamlessly. Consumers also note how remarkably straightforward the online booking system is, saving them valuable time compared to traditional garage visits. However, some people mentioned experiencing frustrating communication issues, such as having to wait or repeatedly call back regarding appointment times due to sudden cancellations and rescheduled visits. Additionally, a few reviewers noted ongoing difficulties when trying to get adequate assistance or resolve unexpected scheduling problems through customer support channels.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the convenience of having repairs and... See more

Staff

People report positive experiences with staff, highlighting that mechanics and advisors are consistently... See more

Customer service

Consumers find customer service to be extremely helpful and courteous throughout their interactions.... See more

User experience

Reviewers highlight high satisfaction regarding the user experience, noting it was brilliant from start to... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple and straightforward it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a repair carried out by Alex - ID- 8567. We were so impressed with Alex he was knowledgeable , friendly and very efficient. He carried out our repair a few days early too saving us taking a day... See more

Rated 5 out of 5 stars

Booking the repair was pretty easy to do online. Got message updates and mechanic called the evening before to give me a time frame for the repair. Also received a text when he was arojnd 15 minutes a... See more

Company replied

Rated 5 out of 5 stars

Keegan visited today and was....just brilliant! A new, quality battery installed within minutes and then the car's software updated to match the battery with the vehicle electronic management suite. A... See more

Rated 5 out of 5 stars

Communication kept informed of how long they was going to be and then phoned when here both was very polite Wayne completed changing the battery and done the test drive all was completed really qui... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

42K reviews

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4.8

All reviews

(41,857)

21,483 reviews in the last 12 months

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Rated 5 out of 5 stars

RAC Mobile Mechanics

I’d never used RAC mobile mechanic before so I wasn’t sure what to expect.
Everything was easy and convenient.
I received regular emails/texts regarding date and times.
The mechanic arrived, carried out the work and then gave the key back.
He was polite and gave recommendations for future work that might be needed, even when the parts couldn’t be supplied by the RAC.
Will 100% recommend and use this service again.

October 10, 2026
Rated 5 out of 5 stars

" On the road again!" thanks to Alex (8567)

Many thanks to Alex (8567) who did a great job of getting my beloved van back on the road. He was able to arrive a little earlier than planned, and gave us a courtesy call to check if convenient . Prompt fitting of new part, very professional and polite. He also picked up that there was another area of attention needed and gave my wife the appropriate advice to rectify the problem. Overall a very positive experience, and would have every confidence of using again in the future. Recommended!

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

The techinician was a caring person

The techinician was a caring person, he did the job in a bad weather as it was pouring without any hesitation and would lie down at times on the wet ground. After he asked if there was any help I wanted and gave advice of how to take care of my car. He responded well to whatever I asked and showed empathy.

October 9, 2026
Rated 5 out of 5 stars

Michael was brilliant.

Michael was brilliant contacted us when he was on his way . Then kept us informed when he was delayed due to a RTA . Still managed to complete changing a U/S starter motor on my van.
Great that they come to the house I would definitely recommend.

October 10, 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service, excellent customer service! Engineer was super helpful knowledgeable. Definitely recommend this service very convenient.

October 10, 2026

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