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RAC Mobile Mechanics Reviews 

38,483
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,716 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mobile mechanics for being exceptionally friendly, knowledgeable, and professional during home appointments. People also appreciate the wonderfully smooth online booking process and the incredible convenience of getting their vehicles repaired right outside. Some reviewers were not happy with occasional scheduling delays, unexpected wait times, and communication gaps. A few customers also noted specific maintenance mistakes, mentioning instances where too much oil was added or errors occurred during servicing. Some others also mentioned poor experiences with parts handling or getting timely help from customer support teams.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and competent... See more

Customer service

Consumers find customer service to be a positive experience overall, frequently praising friendly and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments online... See more

Product

Reviewers highlight ambiguous aspects of product performance, with highly varied experiences reported. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication from RAC from the moment I booked a home visit battery replacement was excellent. On the day of visit, Cole, the Mechanic, phoned me and gave me a very accurate estimated time of arriva... See more

Rated 5 out of 5 stars

Michael did a great job in very hot conditions. He collected the necessary part and fitted it with great attention to detail and skill. He was courteous, informative and very personable. My only criti... See more

Rated 5 out of 5 stars

Zak Hunter gave confidence and was very knowledgeable. Carried out the work very professionally which was more than can be said for the main dealer where we purchased the car. Would highly recommend t... See more

Rated 5 out of 5 stars

The mechanic arrived promptly. He worked hard and pointed anything that were OK now but should be watched for the future. He was also very politr and answered any questions that ai asked. However yo... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(38,483)

21,433 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from the RAC

Thomas Chapman from the RAC serviced my car at my home, he was prompt and very efficient. I would recommend the company and will use them again. So much easier than taking my car to a garage and having to wait around and the price was good too. Very pleased!

August 21, 2026
Rated 5 out of 5 stars

Simon came on time and got on with the…

Simon came on time and got on with the job quickly and professionally. I have the highest regard for both him and also for the RAC Mobile Mechanics service.
Sadly I cannot say the same for the initial contact process. I had to make several calls to them. The first one gave me completely wrong information and transferred me to another Department who were completely irrelevant to my request. I then received conflicting messages from them. Another call I made to them gave me more and different inaccurate information re the time the Mechanics started and phone calls made.
I was extremely disappointed in this aspect of your service and very nearly gave up the whole process in order to go back to the local garage.
This is an area which needs urgent attention.
Please contact me by phone if you want more detailed information.
But the mobile mechanic, Simon, was absolutely brilliant.
Kind regards
Patrick St Leger

August 21, 2026
Rated 5 out of 5 stars

Luke was excellent

Luke was excellent! Very communicative and easy to talk too. He has done a first rate service on my car today. He also pointed out some further faults that need addressing. Explained everything to me and was very helpful!! Thank you very much Luke. I would highly recommend you and RAC to everyone. Annie Ghent

August 21, 2026
Rated 5 out of 5 stars

Bradlee was absolutely brilliant!

Bradlee was absolutely brilliant! His communication was so clear and kept me updated throughout the process. He did a great job and was very knowledgeable, highly recommended!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely great service

Absolutely great service, I am terrible with names and I forgot the guys name but his badge number is 8043 (sorry again for forgetting his name) but he was genuine respectful and appreciated how well kept the car is, which is always a bonus, you can tell he has a real passion for the car's as well as the job.
The work carried out was a major service so I had everything checked and part's replaced which was done on the driveway so no waiting around or having to leave the car at a garage.
The booking process was easy and straightforward with no issues.

Overall very happy I went with the RAC and will be a returning customer in the future.

August 20, 2026

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