Banner for RAC Mobile Mechanics

RAC Mobile Mechanics Reviews 

38,663
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 21,825 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the convenient home servicing, noting that the mechanics arrive promptly and carry out all required repairs with great efficiency. People frequently highlight the friendly and professional attitude of the staff, who always provide clear explanations and helpful maintenance advice. Some reviewers were not happy with the scheduling process and the overall communication regarding their booked appointments. A few consumers experienced unexpected last-minute schedule changes or missed visits without any prior notice, leading to frustrating delays and inconvenience. Others also mentioned occasional difficulties with getting timely responses from customer support agents when trying to resolve issues.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Users describe positive interactions with staff, highlighting that mechanics and call handlers are... See more

Customer service

Consumers find customer service to be positive, highlighting polite and helpful staff members who communicate... See more

Booking process

Clients share positive opinions on booking_process, highlighting that scheduling an appointment online is... See more

Product

Reviewers share mixed feedback about product quality and service experiences. Some customers report severe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Appointment, pricing all easily agreed online. Literally half the price quoted by the dealer for the same level of work. The garage came to us. We got on with our morning, no dropping off/collecting... See more

Rated 5 out of 5 stars

Excellent work carried out on my car’s service by Tristian (ID 8510). He was professional and kindly helpful when answering my questions. He returned two days later to do a brilliant job replacin... See more

Rated 5 out of 5 stars

The booking process was straightforward and the pricing clear. The mechanics came when they said they would. Having my servicing done on my own driveway was both convenient and helpful, in that I co... See more

Company replied

Rated 5 out of 5 stars

From first contact with the call handler to arrival of James within the hour I could not fault the service. James (ID-2189) was a little stumped at first but persevered to troubleshoot the problem b... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

39K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,663)

21,580 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Home Car Service Experience

A pleasant introduction with your staff.
Work carried out professionally and efficient.
Saved me much time and effort.
Will definitely get my car serviced again with RAC. *****

August 25, 2026
Rated 1 out of 5 stars

Fitted wrong battery

Fitted wrong battery
Did get resolved the next day after I sent videos to show it was incorrect

August 18, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Paul, we appreciate you bringing this to our attention and are sorry to hear that the wrong battery was supplied originally. Feedback will be passed onto the relevant areas to prevent reoccurrences in the future. We are glad we could resolve the battery issue for you promptly. Should you need any further support, please don't hesitate to reach out.

Very best, Brad

Rated 5 out of 5 stars

This is a fantastic service

This is a fantastic service. This was my first time using RAC mobile mechanics. It was so easy for me to get my car serviced at work. Jamie, the mechanic kept me informed of what time he would arrive. He was courteous and professional. All in all it was a very positive experience and I will definitely be using RAC again.

August 25, 2026
Rated 5 out of 5 stars

Paul

Paul , Carried out full service very efficiently and highlighted work that needs to be carried out in his report

August 25, 2026
Rated 5 out of 5 stars

An excellent Job done at reasonable rates

Hi, Your colleague Luke 8734 turned up ahead of schedule, which was to our advantage, thankyou Luke.
He was a nice young guy, courteous, friendly & very professional in carrying out a rear brake pad change on our Qashqai, then took it for a road test.
Great home service!
A well know competitor requested I take my car in at 8:30am and possibly have to wait until 4:00pm!
I don't think so.

August 25, 2026
Rated 5 out of 5 stars

Ross Thompsett ID 8797

Ross Thompsett ID 8797
Was first class, professional, polite and explained everything he was doing.
I am very grateful and happy about the service he gave me and my car is working fine now.
Highly recommend Ross, I was made to feel at ease and he was happy to answer my questions.
This was a prebooked appointment. I was kept upto date with arrival and the work was completed with the utmost professionalism.
If i ever have to use this service again I will be asking for him. First rate service.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very good person with excellent inter- personal skills, made me feel comfortable and will be happy to have him back next time.

August 25, 2026
Rated 5 out of 5 stars

Great Service!

Received great service. Mechanic was on time, was asked if there were any concerns? Friendly & efficient. Job completed within an hour and a half and all done in a place of your convenience. 5*

August 25, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look