Communication from RAC from the moment I booked a home visit battery replacement was excellent. On the day of visit, Cole, the Mechanic, phoned me and gave me a very accurate estimated time of arriva... See more

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About RAC Mobile Mechanics
Written by the company
With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.
You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.
Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.
Why book an RAC Mobile Mechanic?
Written by the company

- We bring the garage to you
- Have your car serviced or repaired at home or work, while you get on with your day
- Fully trained mechanics
- Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
- 12-month parts guarantee
- All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.
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Great service from the RAC
Thomas Chapman from the RAC serviced my car at my home, he was prompt and very efficient. I would recommend the company and will use them again. So much easier than taking my car to a garage and having to wait around and the price was good too. Very pleased!
Simon came on time and got on with the…
Simon came on time and got on with the job quickly and professionally. I have the highest regard for both him and also for the RAC Mobile Mechanics service.
Sadly I cannot say the same for the initial contact process. I had to make several calls to them. The first one gave me completely wrong information and transferred me to another Department who were completely irrelevant to my request. I then received conflicting messages from them. Another call I made to them gave me more and different inaccurate information re the time the Mechanics started and phone calls made.
I was extremely disappointed in this aspect of your service and very nearly gave up the whole process in order to go back to the local garage.
This is an area which needs urgent attention.
Please contact me by phone if you want more detailed information.
But the mobile mechanic, Simon, was absolutely brilliant.
Kind regards
Patrick St Leger
Could not be better.
It was under warranty but they can’t…
It was under warranty but they can’t fixed my car what I will get my money back ???
Unacceptable.
Alex was courteous and efficient
Alex was courteous and efficient. I was very pleased with the job he did. Great service!
Great communication and service by Mark…
Great communication and service by Mark 8043. He was very informative and took his time to get everything done right.
The work they did was spot on but they…
The work they did was spot on but they didn't initially get the diagnosis right for what is wrong with my car
Great service
The service i recived from your…
The service i recived from your engineer was great no problems at all very pleased thank you
Fantastic service ...
Fantastic service .... will be using again and recommending them to everyone i know.
Luke was excellent
Luke was excellent! Very communicative and easy to talk too. He has done a first rate service on my car today. He also pointed out some further faults that need addressing. Explained everything to me and was very helpful!! Thank you very much Luke. I would highly recommend you and RAC to everyone. Annie Ghent
He was pleasant professional and seems…
He was pleasant professional and seems to have done a good job
Bradlee was absolutely brilliant!
Bradlee was absolutely brilliant! His communication was so clear and kept me updated throughout the process. He did a great job and was very knowledgeable, highly recommended!
Amazing service
Amazing service. Kept informed throughout. Really pleased and the car is back to full working order.
Absolutely great service
Absolutely great service, I am terrible with names and I forgot the guys name but his badge number is 8043 (sorry again for forgetting his name) but he was genuine respectful and appreciated how well kept the car is, which is always a bonus, you can tell he has a real passion for the car's as well as the job.
The work carried out was a major service so I had everything checked and part's replaced which was done on the driveway so no waiting around or having to leave the car at a garage.
The booking process was easy and straightforward with no issues.
Overall very happy I went with the RAC and will be a returning customer in the future.
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