Communication from RAC from the moment I booked a home visit battery replacement was excellent. On the day of visit, Cole, the Mechanic, phoned me and gave me a very accurate estimated time of arriva... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About RAC Mobile Mechanics
Written by the company
With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.
You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.
Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.
Why book an RAC Mobile Mechanic?
Written by the company

- We bring the garage to you
- Have your car serviced or repaired at home or work, while you get on with your day
- Fully trained mechanics
- Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
- 12-month parts guarantee
- All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Battery replacement completed quickly…
Battery replacement completed quickly and satisfactorily by Jacob.
Arrived on time and did a quick and…
Arrived on time and did a quick and efficient repair
Happy chappy
What made my experience great, well from the word go, everything was good. The booking for the service was simple, there was a choice of dates within an acceptable time period, I was kept up to date with my needs, on the day of the service I was informed of the expected eta, which was great, I could plan around the time slot which was good.
The actual service was carried out by a man called Jan, who was thorough, clean is his work, informative, and didn’t’ hang about’. The whole experience was a pleasure to witness, and although I was a little apprehension at first, I will certainly not hesitate to use the RAC mobile service in the future. Thank you to all concerned.
If I could give zero I would
If I could give zero I would. Incredibly bad service, booked car in for two headlight replacements, extremely poor communication. After assurance I need not be present , was advised last-minute.com I needed to be there with my credit card. Eventually after a lot of phone calls situation resolved. Same really poor customer service experience for a price match guarantee. Finally when engineer turned up left with only 1 headlight functioning!!!! He was called back, finally after initially duggesting we go to halfords and get a new bulb and fit it ourselves.....2 lights functioning but could not align them, which had been requested. Car failed MOT next day due to loose fitting of headlights and non alignment . Inspector said if you drive over a bump 1 light is likely to pop out ....!!!!!. Complained online to customer service with 5 subsequent follow ups and no reply. Total incompetence. Really never again, I wasted 340 pounds on getting this work " done" ....would say it was me that was well and truly " done" Time wasting, frustrating, and all the rest.
If it needs doing RAC it
Rac are a text message away from getting work done on your car for a very good price and it's done on your drive way on a day and time to suit you that's got to be a good with a very nice technician to do the job
Good communication and turned up on…
Good communication and turned up on time, fixed the car with no other issues
John was a very good mechanic and worked without stopping until it stopped
Thank you
Why use the dealers?
Appointment, pricing all easily agreed online. Literally half the price quoted by the dealer for the same level of work.
The garage came to us. We got on with our morning, no dropping off/collecting, etc.Lewis the mechanic , polite, professional, efficient. All good. Job done. No issues with manufacturers warranties….why would I use the dealer?
What appeared to be a straightforward…
What appeared to be a straightforward swap of a starter motor turned into something a bit more complex. Yet mechanic stuck with it, returned and was absolutely persistent he would fix our little Ka - which he did. Thank you.
great bloke came out found the problem…
great bloke came out found the problem straight away
Professional
On time, thorough in set up and attention to detail. Professional in all aspects.
She was thorough in carrying out the…
She was thorough in carrying out the annual car service to my car.
Great service…
Jay called the day before my booking to let me know what time he'd arrive. He rang again an hour ahead on the day to confirm. Got the job done with no fuss and was friendly and polite throughout.
Brilliant service,will definitely be…
Brilliant service,will definitely be having my service with you again 👍🏽👍🏽👍🏽👍🏽👍🏽
Oliver Brown had great communication…
Oliver Brown had great communication with me & was very polite. He carried out a full
Service on my Transit custom van & kept me informed at all stages & also made me aware of some potential issues that will need some attention in the near future.
Great service
Really friendly guy. Very helpful and knowledgeable. Great service. Would use again. Many thanks
Paul the mechanic on time,pleasant and friendly got on with the job thank-you.
Paul the mechanic on time
Easy and convenient to book
Easy and convenient to book , just hand over keys and let the operative do the job, would use the service again.
Real nice fella very helpful very…
Real nice fella very helpful very efficient excellent service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








