I drove in yesterday with a puncture and the guys went straight into action. Changed the old bald flat tire with the spare, no charge. Brilliant service by a really friendly team. The boss man came ou... See more
Company replied
Location
Switch locationShell Coles Express Service Station, 54-62 Alison Road, 2031 Randwick, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thanks to the team at Mycar Randwick today. They went above & beyond in doing a minor repair to my car at very short notice so i could travel safely interstate over Christmas. The manager & staff were... See more
I have been coming here for years. I started coming to Randwick after a dodgy experience with a private operator. I didnt trust what i was being quoted, so came to Randwick My Car for a second opini... See more
Tony is always so friendly and easy going, I have had a few instances where I have done silly things with my car and he has done me a solid often without a booking. The team are always professional, c... See more
Company details
- Tire Shop
- also in
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Randwick
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 54-62 Alison Road, 2031, Randwick, NSW, Australia
- (02) 9212 8917
4.9
Excellent
387 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy quick good communications
Easy quick good communications
Able to pick up after hours
April 24, 2025
Great team and reliable.
Great team and reliable.
Super quick process for a pink slip for my car.
No fuss, good value.
April 10, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
ZERO!!!
ZERO!!!! I left my car to do the breaks and picked up the car SMASHED. They parked my car outside and cannot even tell who did it and do not return my calls and emails. Have tried the whole afternoon yesterday and not even an acknowledgment apart from accusing me for leaving the car in that state. Too bad for you that I have photos of the car when I left, with perfect structural integrity.
You need to call me before I go to the police for personal property damage.
April 11, 2025
Reply from mycar Tyre & Auto - Randwick
Hi Milanea,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
polite,know what they are doing
April 11, 2025
Friendly staff that gave me everything…
Friendly staff that gave me everything I needed and nothing was tried to be up sold
March 29, 2025
Great job 👏🏻
Another fantastic service from the team. Highly recommend the team at Randwick My car tyre and auto.
April 2, 2025
Helpful and friendly
April 2, 2025
Tony and his team have been taking care…
Tony and his team have been taking care of our family’s cars for many years, with an attention to detail second to none.
Would highly recommend them to all my friends.
April 2, 2025
Great work from the team
Great work from the team. Always on time with the highest level of professionalism
March 18, 2025
Efficient and excellent service
Friendly, efficient, honest, excellent service and great communication.
March 18, 2025
Too expensive and i strongly doubt each…
Too expensive and i strongly doubt each garage has the same quality or pricing all up too the descreation of the franchisee. Live in an expensive e.g Randwick get charged an eastern suburbs price regardless of income.
March 24, 2025
Reply from mycar Tyre & Auto - Randwick
Hi Jon,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Helpful, efficient service
Friendly, helpful and efficient service. Accommodating to let me drop car off the night before booking, even just for a rego check. Thank you so much.
March 17, 2025
Good booking and servicing experience
Good booking and servicing experience. Good value for money, efficient process. Star lost due to not stamping logbook and then poor customer service when this was queried.
February 27, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.