MyChips Reviews 880

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 437 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the responsiveness and helpfulness of the customer service team, noting quick replies and efficient resolution of issues, including problems with rewards and payments. Many also appreciate the variety and enjoyment of the games offered, with some highlighting fast payouts and reliable tracking of offers. However, some people were dissatisfied with the tracking of rewards, especially for higher payouts or later stages of games, leading to instances where completed offers did not result in payment. A few other people also felt that the selection of games has decreased over time and that the amounts paid were previously higher.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service. Many reviewers report positive experiences,... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise the... See more

Product

Consumers find product to be ambiguous. Many reviewers enjoy the fun games and variety available, with some... See more

Payment

People report ambiguous experiences with payment. Many customers express frustration, claiming they are owed... See more

Service

Clients share ambiguous opinions on service. While some customers praise the quick response times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

If you use the QR code for a game on MyChips, it will download and track your progress on a game, and credit instantly. This is a rare thing on many offerwalls where games are not tracked and you hav... See more

Company replied

Rated 4 out of 5 stars

I played many games in Mychips and they paid nicely accept for the the 1 that was supposed to give me more coins it didn't. I will definitely recommend it and their games are enjoyable 😍

Company replied

Rated 4 out of 5 stars

They r good, they do help you but you have to be patient cuz their replies could vary between immediately replying and taking days. In the end you have your problem fixed so that’s nice

Company replied

Rated 4 out of 5 stars

I had an issue with rewards not going through on two games but they got to me quickly and with efficiency. I’m just sad that I won’t be able to progress any further on those games

Company replied


Company details

  1. Web Collaboration Platform

Written by the company

MyChips is an innovative offerwall platform designed for gaming enthusiasts. It offers users the unique opportunity to discover and play new games while earning rewards.


Contact info

3.7

Average

TrustScore 3.5 out of 5

880 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Did not get credit for game

I played arrow out through WeWard to gain more points. I completed level 1000 (actually 1035) in the allotted time, it expires today and I’ve never received credit. I have a pending complaint through the app but have not heard back yet. I will not be playing anymore games through Mychips. Disappointing playing that many games to get rewards, only to not get credit.

April 28, 2026
Unprompted review
MyChips logo

Reply from MyChips

We understand how disappointing this must be! We appreciate you submitting a complaint, and our team will review it as soon as possible.

If you believe this was a mistake, please contact us again through support and mention that you were sent by the Trustpilot team so we can look into it further.

Rated 5 out of 5 stars

Nice really

April 28, 2026
Unprompted review
MyChips logo

Reply from MyChips

Really glad you had a great experience. We truly appreciate your review and support! 😄

Rated 5 out of 5 stars

Very fast to answer my question and fix…

Very fast to answer my question and fix my problem! Thanks!

April 27, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks so much for your kind words! 😊
We’re really glad we could help quickly and get everything sorted for you. If you ever need anything again, we’re just a message away!

Rated 5 out of 5 stars

Thank you very much to MyChips

Thank you very much to MyChips for the interesting offers, especially the support team. Not a single one of my requests was ignored. The support team responded promptly and helped me.
All the best!

April 21, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thank you for your kind words!

We’re glad you enjoyed the offers and found our support helpful and responsive.

All the best! 😊

Rated 5 out of 5 stars

It was the best experience I have ever…

It was the best experience I have ever received from a game, the credits were given on time and even when I had a issue of not receiving credits even though I completed the last mission the support team was quick to assist. Really appreciate it.

April 20, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks a lot for your kind words! 😊
We’re really glad everything went smoothly and that our team could help quickly when needed. Appreciate your support!

Rated 5 out of 5 stars

Great service

Great service

April 19, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks for the kind words! We’re glad you had a smooth experience—always here if you need anything 🙌

Rated 5 out of 5 stars

MISSING COINS

I contacted them about missing coins. Showed proof that I had met the requirements and was rewarded straight away

April 15, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks for reaching out!
Glad we could get that sorted quickly and make sure you received your coins! If anything else comes up, we’re here to help 🙌

Rated 5 out of 5 stars

I had nothing but a great experience…

I had nothing but a great experience laying on mychips. It provided more than enough choices regarding games to play and the customer service is wonderful. My small issue with tracking on a game was resolved within a couple hours and, although I didn't get to continue with the game, they did give me the first credit id earned from it. I love this offer wall. Recommended.

April 8, 2026
Unprompted review
MyChips logo

Reply from MyChips

Really appreciate you sharing this!
Glad you enjoyed the variety of offers and had a smooth experience with support. Happy we could sort the tracking issue quickly and still credit your progress. Thanks for the recommendation 🙌

Rated 5 out of 5 stars

Very co-operative

Had trouble tracking an offer, contacted support and they went out of their way to ensure i recieved what i was owed. Very great service would use again!

April 14, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks for the great feedback!

Glad support could step in and make sure you got what you earned. Really appreciate you taking the time to share this 🙌

Rated 1 out of 5 stars

My Chips is a fraudulent company

The MyChips website is a scam. I played their game Coin Fantasy, and everything was working perfectly until I reached level 90. I didn't receive my reward. At first, I thought maybe I should wait a few hours for it to be calculated, but nothing happened. I contacted support with proof: a screenshot and my game ID. I sent them a ticket, and after 24 hours, I received a response from support saying they couldn't help me, even though I played legally and spent over $40 to reach level 90. In the end, I didn't receive my reward. My message is that MyChips is a scam. My advice is, don't play their games so that all their advertisers and partners leave them and MyChips goes bankrupt. This scam will end. Don't trust MyChips.

April 13, 2026
Unprompted review
MyChips logo

Reply from MyChips

Sorry to hear about the trouble. In some cases, issues like VPN usage, unstable internet connection, or other tracking disruptions on the user side can affect reward tracking.

That said, if you believe there’s been a mistake, no worries—please write to us, and we’ll be happy to review it for you 👍

Rated 1 out of 5 stars

Don't trust them

Don't trust them

April 13, 2026
Unprompted review
MyChips logo

Reply from MyChips

Sorry you feel that way. If you believe something was handled incorrectly, you’re always welcome to contact support so it can be reviewed properly 👍

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Excellent service

Excellent service, good support. I had a delayed quest in Survivor Idle Run where I had 3 days left to complete it, I wrote to the support service and they responded the same day and gave me compensation for the delay with further instructions on completing the quests. That's why I decided to give a good review for the prompt response.

April 12, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much! 😊

We’re really glad you had a great experience with our support team. Always here if you need anything!

Rated 4 out of 5 stars

Response was quicker than expected even…

Response was quicker than expected even if i was suggested to wait 3 days before making a support ticket after encountering the problem

April 11, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks a lot for your thoughtful feedback! 😊 We’re really happy to hear you’re enjoying the offers and that our team could help when needed.

If everything has been working well for you, we’d truly appreciate it if you could consider leaving us a 5-star rating ⭐ it really helps us grow and keep improving!

Rated 1 out of 5 stars

My account is still under…

My account is still under investigation. That is what the screen shows when opening the app via stepler. It feels like they just give automatical responses. How do I know if a real agent is on the case or not? I have contacted them several times. I need a ticket to open my case. It is not fair to be banned not knowing why. They cannot even give any answer that is accurate. I habe been using stepler for over 2 years and I just started earning Diamonds. Your app is the one that gives the most reward. But it is the most problematic one too.

April 10, 2026
Unprompted review
MyChips logo

Reply from MyChips

We understand this is frustrating. After reviewing your account multiple times, we can confirm that it was suspended for not fully following our guidelines.

These checks involve both automated systems and manual reviews to keep things fair for all users, and accounts are not suspended without a valid reason.

We appreciate your understanding.

Rated 5 out of 5 stars

Great support!

April 6, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much! 😊

We’re really glad you had a great experience with our support team. Always here if you need anything!

Rated 4 out of 5 stars

This app is worth the time

The offers are great and rewarding they are worth spending time on,the support team is great and helpful,and if issues present with offers tracking just contact them with proof and they will help

April 1, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thanks a lot for your thoughtful feedback! 😊 We’re really happy to hear you’re enjoying the offers and that our team could help when needed.

If everything has been working well for you, we’d truly appreciate it if you could consider leaving us a 5-star rating ⭐ it really helps us grow and keep improving!

Rated 1 out of 5 stars

They owe me 31$ as I have completed…

They owe me 31$ as I have completed many offers but I believe they stole the amount I was supposed to be paid from me using the excuse that the tracker was not working anymore. I have contacted them, they don't want to fulfill their word. I lost 3 weeks almost watching only ads every day for this. Also they paid the first missions, so I had no reason to believe it was a scam, until I advanced a lot and asked for support. The first offers were paid automatically so it was not a question of tracking as they say and will say. I'm very disappointed to have been scammed. Of course they will say things like they answered to whom they did the same thing, it's a bug, it's not our fault, you did something wrong, there's something wrong with your connection but I have done everything correctly and nothing was wrong with it

March 17, 2026
Unprompted review
MyChips logo

Reply from MyChips

We’re really sorry to hear about your experience — we understand how frustrating that must feel after putting in so much time.

Please note that we never withhold rewards intentionally. In some cases, tracking may initially work and later stop due to factors like connection changes, VPN usage, or other technical issues beyond our control, which can affect reward validation.

We’d really like to take another look at this for you. Kindly contact support again and mention that you were sent by the Trustpilot team so your case can be prioritized. If you have any screenshots or proof, please include them as well; it will help speed things up.

We appreciate your patience and hope we can help clarify this for you.

Rated 5 out of 5 stars

Amazing support

Amazing support, received all of the rewards through my chatter!

April 3, 2026
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much for your kind words! 😊

We’re really glad everything went smoothly and you received all your rewards. If you ever need anything else, we’re always here to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look