Commercium by ConstaCloud Reviews 

256
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive support team for guiding them smoothly through setup, ensuring every single step is clear, helpful, and completely hassle-free. People note that the platform is wonderfully simple to use, providing exceptionally reliable and efficient connections across multiple different sales channels. Though some reviewers mentioned that the setup process had an initial learning curve or minor technical issues, customer assistance was always prompt and professional. Despite these brief hurdles, everyday consumers remain exceptionally happy with the reliable service and plan to continue utilizing the software for their growing businesses.

What people talk about most

Customer service

Customers had positive experiences with customer service, consistently praising the team for providing... See more

Staff

People report positive experiences with staff, frequently highlighting their prompt responsiveness,... See more

User experience

Users describe positive interactions with user experience, highlighting smooth integrations, straightforward... See more

Service

Reviewers mention positive feedback about service, frequently highlighting outstanding support and reliable... See more

Response time

Customers consistently note positive experiences with response time, highlighting that the support team is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We fullfilled 10k orders in last 6 months in our temu store name as Brands Zone, temu doesnt provide direct conntection to our 3PL services so Commercium help us to connect shopify and pull orders fro... See more

Company replied

Rated 5 out of 5 stars

We have used Commercium to bridge the gap between NOTHS and our Shopify Store. The application does exactly what it says on the tin. Sure there has been the odd little technical issue but their... See more

Company replied

Rated 5 out of 5 stars

We've been using Commercium for nearly a year to connect our multi-marketplace channels with our PrestaShop store, and we're really happy with their support. The team is exceptionally responsiv... See more

Company replied

Rated 5 out of 5 stars

I've been very impressed with Commercium so far, our store is large and has over 250 listings, and we needed a way to manually upload to NOTHS. They've been very helpful and diligent in getting these... See more

Company replied


Company details

  1. Software Company

Written by the company

Welcome to Commercium, your comprehensive E-Commerce Enterprise Resource Planning (ERP) solution. Designed to automate and streamline all aspects of managing an online business, Commercium sets the standard in affordability and efficiency. From purchasing products to shipping orders, our system simplifies operations across Purchase, Inventory Management, Sales, and Manufacturing. Key Features: - List products on multiple marketplaces. - Manage inventory accurately across all channels. - Centralize and streamline order processing from various channels. - Automate shipping for efficiency and reliability. - Efficiently manage purchase orders and inventory intake. Embrace the ease of integrated e-commerce management with Commercium. Transform your business operations today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(256)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a wonderful experience—the…

I had a wonderful experience—the service was excellent and the customer support team went above and beyond. Every interaction was smooth, professional, and genuinely helpful. It’s rare to find such a high level of attentiveness and care these days. Keep up the great work!

June 12, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience and that our support team exceeded your expectations. It truly means a lot to us to know our efforts made a difference.

We appreciate your support and will definitely keep up the great work!

Advertisement
Rated 5 out of 5 stars

Good customer service

Good customer service. Waiting for confirmation of service restoration, good treatment received.

July 2, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you for your feedback! We’re glad to hear you’re happy with the service you’ve received so far. We’ll make sure to keep you updated on the restoration and are here if you need anything in the meantime.

Rated 5 out of 5 stars

Seamless integration across multiple…

Seamless integration across multiple platforms. It has allowed my business to expand by saving me lots of time. Excellent customer service and tech support as well.

July 1, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you for your wonderful feedback. We’re glad to hear our solution and support are helping your business grow!

Rated 5 out of 5 stars

Everything works perfectly

Everything works perfectly! The Temu-Shopify connector integrates smoothly and does exactly what it should. Especially impressed by the extremely fast and helpful support – a great experience overall!

July 1, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you! We're glad the connector and support worked perfectly for you!

Rated 1 out of 5 stars

This company's software is oversold and…

This company's software is oversold and can't deliver what's promised. Their advertising says they are compatible with services like Etsy and they certainly aren't. When our company had problems, they simple shifted it back to us. This software didn't work correctly a single day. Huge waste of money. Avoid the headache.

June 14, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Hey Terry

We tried emailing & calling you multiple times to know about & solve your issue but you never communicated. We want to help our customers as much as possible but it becomes impossible to help if someone doesn't communicate.

So here again we want to request you to please email us at support@mycommercium.com so that we can help you out with whatever issues you are facing. We are fully solution oriented & want to make things work for our customers at all costs.

Thanks

Advertisement
Rated 5 out of 5 stars

We are using Commercium to sync our…

We are using Commercium to sync our Noon and Amazon orders with our Shopify website across all our companies, and it’s working seamlessly. The platform has proven to be reliable, and the support team at Commercium has been excellent—always responsive and helpful whenever needed.

April 15, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you so much for your fantastic review! We're thrilled to hear that Commercium is helping you seamlessly sync your Noon and Amazon orders with your Shopify store across all your companies.

It means a lot to us to know you find the platform reliable and that our support team has met your expectations with responsive, helpful service. We’re always here if you need anything at all.

Thanks again for choosing Commercium!

Best regards,
The Commercium Team

Rated 5 out of 5 stars

Good connection software

Good connection software, developers are very helpful and fairly priced.

June 24, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you for your kind review! We’re glad you find the software reliable and appreciate our helpful team and fair pricing. Your support means a lot to us!

Rated 5 out of 5 stars

Great Integration, Great customer service

Great customer service, Sytem working perfectly with my shopify and shein account. product sync and no errors as cedcommerce

June 24, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you for the great review! We’re thrilled to hear the integration is working perfectly with your Shopify and Shein accounts, and that you’re happy with our customer service. Your feedback means a lot to us!

Rated 5 out of 5 stars

Excellent product with excellent…

Excellent product with excellent step-by-step guidance. Arpita was terrific, answering all my questions and was very patient as she directed me through the steps. The step-up is methodical and very easy.

June 24, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you for your wonderful review! We're delighted to hear you found the product excellent and the setup process easy to follow. We’ll be sure to pass along your kind words to Arpita—she’ll be thrilled to know her patience and guidance made such a positive impact.

Thanks again for choosing us!

Advertisement
Rated 5 out of 5 stars

Phenomenal customer service

Customer service is phenomenal, the best i have crossed path with so far. Always prompt, kind and offering solutions on the spot. You will never have a second thought doing business with ConstaCloud, try their services and you will look no further

June 20, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you so much for your wonderful review! We’re truly delighted to hear that you’ve had such a positive experience with our customer service team.

Your kind words about our promptness, kindness, and ability to offer solutions on the spot mean the world to us. At ConstaCloud, we’re committed to making sure our clients always feel supported and confident in choosing us.

Rated 5 out of 5 stars

Perfect in any way

Commercium and specially the Shekh are very important for the continuation of my company for several years and they are doing it perfect in any way. Always helpfull, finding a solution, working hard for us at the backoffice and always with respect and motivated. For Aker Records is Commercium the best partner we can think about. A+++++

June 17, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you so much for your kind feedback! We truly appreciate your support.

Rated 5 out of 5 stars

Customer-focussed and easy

Excellent customer support that makes it a breeze. Highly recommended!

June 12, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you! We're happy to hear our support made things easy for you. Really appreciate the recommendation!

Rated 1 out of 5 stars

Highly Dissatisfied.

Extremely disappointing service. We were in the process of syncing our products across multiple marketplaces like Kogan and eBay for our businesses, but the experience has been frustrating. The assigned executive struggles with basic English communication, which led to multiple issues during the integration. Their email responses are often unclear and unhelpful, making the process even more difficult.

May 1, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

We’re very sorry to hear about your experience and truly regret the inconvenience caused. Your feedback is important, and we take it seriously. We understand how crucial clear communication and smooth integration are, and we apologize for falling short in this instance.

We’re escalating this internally, and a senior team member will be in touch shortly to address your concerns personally and ensure everything gets back on track. Thank you for bringing this to our attention.

Advertisement
Rated 5 out of 5 stars

I use and recommend

They've completely changed the way I work with WooCommerce, saving me a lot of time and providing remarkable stability. I use and recommend them :)

June 11, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you! We're so glad to hear it's made a positive impact and saved you time. Appreciate the recommendation! 😊

Rated 5 out of 5 stars

This is just great! Amazing support…

This is just great!! ConstaCloud especially has the best user support I’ve had in years… They were always available to help me get started, advise on initial setup and then help me with small individual issues or wanted improvements for my business. Frankly, this is just an amazing top notch team. Thanks 🙏

June 10, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you so much! We're thrilled to hear that our support made a difference. It’s been a pleasure working with you, and we’re always here to help!

Rated 5 out of 5 stars

Give it a try

Give it a try, it will save time and efforts especially if you have bigger inventory. Customer support is responding fast and efficient in any request you may have

June 9, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you! We're glad you’re finding value in the tool and appreciate your kind words about our support. Happy to help anytime!

Rated 5 out of 5 stars

Flexibility and listening

Excellent and customizable service! I must really thank Rajni and Arpita for their availability and patience in working with us on a project that was not easy but gave us a lot of satisfaction

June 5, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you for the wonderful feedback! We're so glad to hear the project was a success and brought you satisfaction. Rajni and Arpita truly appreciate your kind words—it was a pleasure working with you!

Advertisement
Rated 5 out of 5 stars

We have worked with the Commercium boys…

We have worked with the Commercium boys and girls for a couple of customers and I must say that they are very helpful and the service is impeccable.

June 5, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you so much for your kind words! It’s been a pleasure working with you on your customer projects. We truly appreciate your trust and look forward to more successful collaborations!

Rated 5 out of 5 stars

Great Customer Support

The customer support from Commercium (particularly Arpita) is next level! They have been great at helping us get everything set up, and the software does what it's supposed to do.

June 5, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you for the great feedback! We’re glad to hear everything’s working smoothly.

Rated 5 out of 5 stars

Very well product with excellent…

Very well product with excellent support. It really save my time and put our products in the next level. Thank you

June 5, 2025
Unprompted review
Commercium by ConstaCloud logo

Reply from Commercium by ConstaCloud

Thank you for the kind words! We're glad the product is helping you save time and grow your business. Always here to support you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look