MyCounselor.Online Reviews 

862
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, the reviewers overwhelmingly had a great overall experience with this company. People frequently mention that the counselors are exceptionally kind, patient, and knowledgeable, creating a very safe and welcoming environment for meaningful personal healing and growth. Clients also deeply appreciate the practical tools, thoughtful insights, and consistent guidance provided during virtual sessions, which successfully help them navigate difficult daily personal challenges and improve relationships. Some reviewers were not happy with certain specific aspects of their counseling services. A few individuals noted encountering unhelpful guidance, an apparent absence of cohesive plans, or unexpected recording practices during their initial appointments.

What people talk about most

Staff

Consumers find staff to be positive, highlighting how caring, patient, and knowledgeable the counselors are... See more

Service

Customers had positive experiences with service, often highlighting the compassion, professionalism, and... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are compassionate,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting warm, supportive, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, j... See more

Rated 5 out of 5 stars

I was lucky and had a great fit right off the bat. I was mostly impressed with the scripturally-based wisdom/approach that I knew these folks were genuine. I truly feel like these conversations were a... See more

Rated 5 out of 5 stars

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking... See more

Rated 5 out of 5 stars

Amy was a blessing to us giving us sound guidance and resources we needed on our journey to heal real intimacy in our marriage. She provided the tools needed to recognize and change negative cycles we... See more


Company details

  1. #5 of 33 best companies in Mental Health Service
  2. #1 of 5 best companies in Counselor
  3. #1 of 3 best companies in Family Counselor
  4. #1 of 5 best companies in Marriage Counselor

About MyCounselor.Online

Written by the company

Why MyCounselor.Online?

At MyCounselor.Online, our counselors receive unparalleled training and supervision, ensuring the highest standards of excellence in Christian counseling. Our comprehensive 2-year, 4,000-hour post-graduate residency equips each counselor with 2,000 hours of theology and neuroscience training, plus another 2,000 hours of supervised direct client care. This intensive program includes specialized rotations in trauma-informed care, emotion-focused couples counseling, and sex therapy, fostering a deep understanding and skill in addressing complex psychological and relational issues from a faith-based perspective.

Our proprietary model, Neuroscience Informed Christian Counseling® (NICC), boasts a remarkable 92% success rate, significantly surpassing the industry average.

We are committed to not only developing professional expertise but also nurturing personal growth, as all our counselors engage in individual and group therapy to foster their own emotional and spiritual well-being. This rigorous approach ensures that each counselor is not only highly competent in their craft but also continuously evolving and adapting to the highest professional standards.

Whether you are seeking support for anxiety, depression, marital conflicts, or need guidance through complex trauma, our counselors are here to offer you support grounded in faith and advanced psychological practice. Start your journey towards healing at MyCounselor.Online, where faith meets mental health expertise. Explore our counseling services and find the support you need today.

Proven to work: 93.6% Success Rate

Written by the company

Neuroscience Informed Christian Counseling® (NICC)
Neuroscience Informed Christian Counseling® (NICC) is a transformational model developed at MyCounselor.Online that unites the best of modern clinical science with the timeless truth of Scripture. If you’re familiar with approaches like AEDP, EFT, IFS, EMDR, or other attachment-based, emotion-focused, and experiential therapies, you’ll recognize much of the territory—but NICC is uniquely Christ-centered from the ground up. Our counselors integrate cutting-edge neuroscience, attachment theory, and trauma research with a biblical vision of the human soul. The goal isn’t just symptom relief—it’s healing wounds, filling developmental gaps, and transforming the coping strategies that once helped you survive but now hold you back. We call this maturing into your true self in Christ—a secure, connected, emotionally healthy person who reflects His love. It’s a model proven to work: 93.6% of clients who complete their course of care at MyCounselor.Online report a successful outcome. And it’s deeply faithful to God’s Word, holding together what He has joined—His design for the brain and His plan for the heart.

*Risk-Free Guarantee

We’ll refund every penny

Your peace of mind matters. If you’re not thrilled with your first session, we’ll cover the cost and match you with a new counselor. And if online counseling isn’t the right fit for you, we’ll refund every penny—no questions asked.

Contact info

Get Matched with the Perfect Counselor!

Meet with a Matching Specialist, it's free, with no obligation :)

4.8

Excellent

TrustScore 5 out of 5

862 reviews

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4.8

All reviews

(862)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

Empathy, Compassion, and Hope

Megan was the perfect counselor when I needed space to grieve and process. She helped me move forward while honoring my loss. She affirmed me when I needed affirmation and offered support, advice, and validation throughout the range of feelings and emotions I needed to experience. She was exactly the person I needed when I most needed her.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Don't allow uncertainty to stop you!

I was hesitant about working with an online counselor but Robin has been amazing. In our short time together she has already helped me to understand things about myself and my feelings that I don't think I would have been otherwise able to process. Thank you so much!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Respect

Respect, and the fact he does not just take my side but she's with me my errors in a kind way. Yet challenging

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Best choice in our 10 years of marriage

My husband and I have met with Adina for the past 6 months and it has truly been one of the best experiences of our 10 years of marriage. She carefully listened, thoughtfully inquired, and gave us clear and practical ways to work on our goals. Adina helped us meet every single one of our goals for therapy and I would recommend her to anyone. If you're wondering if this is worth the investment of time and money, let me settle it for you--it absolutely IS worth it! Make the choice to invest in your marriage and you won't regret it.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Nathaniel Nevedal is truly a Blessing

Nathaniel Nevedal is truly a Blessing to my life. Nate has helped me through so many challenges that I did not think I could make it through. He is caring, calm, and wise. I value him as a counselor and as a brother in Christ.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

My counselor is committed to giving me…

My counselor is committed to giving me the best experience! Her knowledge and true desire to help is unlike anything I have experienced in a counseling setting!

She is guiding me through true work within my life and helping me pioneer new territory!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Super appreciative

I really appreciate the way Summer listens to what I am saying and is able to ask deeper questions from that. She digs deep and doesn’t just let things pass by without facing them. It feels like she actually cares and I always feel heard and supported. Sumer has a warm and empathetic way about her that makes me feel safe while also being very deep and analytical that gives me confidence in her wisdom and expertise.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Sara is amazing

Sara is amazing! I really wasn’t sure about counseling as I have never done anything like it before. And I especially was unsure about it being through zoom and not in person. But after seeing her for the last year or so , I don’t think I would have had any better of an experience if I saw someone in person. Sara is great , so is personable and patient. I tried someone else at first and had a talk with Liz where she was able to match me better with Sara and it was such a good call. She’s bold, straight forward , funny, honest, relatable and helps me see the best in myself.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, Professional, Personable, Caring

MyCounselor.Online was a wonderful resource for me. It was my first counseling experience ever, and it was very good. I was able to process though things at a good pace. My counselor was knowledgeable, professional, personable, caring, and kind. The session scheduling process was user-friendly, the meetings are prompt, and the whole process runs very smoothly for us as clients. I have already recommended it to my friends.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Summer is tender attuned and asks the…

Summer is tender attuned and asks the right questions. She can take some time before she gives advice but i just want her to give all her advice to me and all her questions. They lead things in the right direction.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with my…

I had a wonderful experience with my counselor. She was incredibly attentive, genuinely listened, and made me feel heard and understood throughout our sessions. Her compassionate approach created a safe and supportive space to share openly. I truly appreciate her professionalism and care.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Counseling with Amy Bark

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking to God for guidance on how to help me. She’s a very caring and considerate soul who will highlight your strengths and emphasize hope no matter where you are in life.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing counseling, Truly saved our marriage

We were going through a rough patch in our lives and they matched us up with Peter. He took the time to help us find the root of our situation, face it honestly and worked together to get past it. Peter is kind, patient and amazingly insightful. He sees past the noise, is able to diffuse in the moment and is just overall a good person. We felt his honest assessment and guidance was spot on. While we put in the time and showed up, he was exactly what we needed and I can't say enough about the counseling we received.

October 20, 2025
Unprompted review

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