MyCounselor.Online Reviews 

862
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, the reviewers overwhelmingly had a great overall experience with this company. People frequently mention that the counselors are exceptionally kind, patient, and knowledgeable, creating a very safe and welcoming environment for meaningful personal healing and growth. Clients also deeply appreciate the practical tools, thoughtful insights, and consistent guidance provided during virtual sessions, which successfully help them navigate difficult daily personal challenges and improve relationships. Some reviewers were not happy with certain specific aspects of their counseling services. A few individuals noted encountering unhelpful guidance, an apparent absence of cohesive plans, or unexpected recording practices during their initial appointments.

What people talk about most

Staff

Consumers find staff to be positive, highlighting how caring, patient, and knowledgeable the counselors are... See more

Service

Customers had positive experiences with service, often highlighting the compassion, professionalism, and... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are compassionate,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting warm, supportive, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, j... See more

Rated 5 out of 5 stars

I was lucky and had a great fit right off the bat. I was mostly impressed with the scripturally-based wisdom/approach that I knew these folks were genuine. I truly feel like these conversations were a... See more

Rated 5 out of 5 stars

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking... See more

Rated 5 out of 5 stars

Amy was a blessing to us giving us sound guidance and resources we needed on our journey to heal real intimacy in our marriage. She provided the tools needed to recognize and change negative cycles we... See more


Company details

  1. #6 of 33 best companies in Mental Health Service
  2. #1 of 5 best companies in Counselor
  3. #1 of 3 best companies in Family Counselor
  4. #1 of 5 best companies in Marriage Counselor

About MyCounselor.Online

Written by the company

Why MyCounselor.Online?

At MyCounselor.Online, our counselors receive unparalleled training and supervision, ensuring the highest standards of excellence in Christian counseling. Our comprehensive 2-year, 4,000-hour post-graduate residency equips each counselor with 2,000 hours of theology and neuroscience training, plus another 2,000 hours of supervised direct client care. This intensive program includes specialized rotations in trauma-informed care, emotion-focused couples counseling, and sex therapy, fostering a deep understanding and skill in addressing complex psychological and relational issues from a faith-based perspective.

Our proprietary model, Neuroscience Informed Christian Counseling® (NICC), boasts a remarkable 92% success rate, significantly surpassing the industry average.

We are committed to not only developing professional expertise but also nurturing personal growth, as all our counselors engage in individual and group therapy to foster their own emotional and spiritual well-being. This rigorous approach ensures that each counselor is not only highly competent in their craft but also continuously evolving and adapting to the highest professional standards.

Whether you are seeking support for anxiety, depression, marital conflicts, or need guidance through complex trauma, our counselors are here to offer you support grounded in faith and advanced psychological practice. Start your journey towards healing at MyCounselor.Online, where faith meets mental health expertise. Explore our counseling services and find the support you need today.

Proven to work: 93.6% Success Rate

Written by the company

Neuroscience Informed Christian Counseling® (NICC)
Neuroscience Informed Christian Counseling® (NICC) is a transformational model developed at MyCounselor.Online that unites the best of modern clinical science with the timeless truth of Scripture. If you’re familiar with approaches like AEDP, EFT, IFS, EMDR, or other attachment-based, emotion-focused, and experiential therapies, you’ll recognize much of the territory—but NICC is uniquely Christ-centered from the ground up. Our counselors integrate cutting-edge neuroscience, attachment theory, and trauma research with a biblical vision of the human soul. The goal isn’t just symptom relief—it’s healing wounds, filling developmental gaps, and transforming the coping strategies that once helped you survive but now hold you back. We call this maturing into your true self in Christ—a secure, connected, emotionally healthy person who reflects His love. It’s a model proven to work: 93.6% of clients who complete their course of care at MyCounselor.Online report a successful outcome. And it’s deeply faithful to God’s Word, holding together what He has joined—His design for the brain and His plan for the heart.

*Risk-Free Guarantee

We’ll refund every penny

Your peace of mind matters. If you’re not thrilled with your first session, we’ll cover the cost and match you with a new counselor. And if online counseling isn’t the right fit for you, we’ll refund every penny—no questions asked.

Contact info

Get Matched with the Perfect Counselor!

Meet with a Matching Specialist, it's free, with no obligation :)

4.8

Excellent

TrustScore 5 out of 5

862 reviews

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4.8

All reviews

(862)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarah Cowan - excellent

Sarah Cowan has been excellent for both my husband and myself collectively and individually. She creates a safe space to share really difficult things. She helps us to unpack specific moments and deal with it. Thankful for a great counselor who is thoughtful, curious, and caring.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

She was awesome

She was awesome! I was a mess and she just listened and knew exactly what I was going through. After our first day she was willing to see me again the next day cuz I really needed it and recommended me to really good books and relaxation videos. She was super empathetic and helpful! ❤️

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Family Healing

Sarah is helping our family through some serious wounds and learn how to growth in healthy emotional patterns.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Counseling can help anyone

Mary is very skilled at helping walk through the emotions and happenings of every day life. She helped me understand how my past experiences inform my current day reactions, and how to prepare myself for working through emotional moments in the future. I can’t recommend her enough.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and Life Changing!

Mycounselor.online has been simply life changing. I reached out and started my journey with them not knowing how much I really needed them and counseling. The blend of the cognitive approach and a very sound Biblical foundation was just what I was looking for. My family has benefited from mycounselor.online because I am a different person having worked with my therapist and growing through areas I didn't even know I needed to grow through.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t just assume that a counselor is good

At at a time in my life when I was reeling, I reached out for professional help. For years my counselor never recognized the truth of what was happening … that I had developed PTSD from betrayal trauma in my marriage. Even after completing several weeks of couples counseling, this counselor did not see in my husband signs of pornography use. These are major oversights that did further damage and are inexcusable coming from a “professional”.

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great listener, enjoys her clients

I am apart of a 5 person family counseling group with Sarah. Given the number of people and differing levels of emotional maturity, she does a wonderful job directing this large group. In one-on-one sessions with Sarah, she listens with so wonderfully, gives encouraging and helpful feedback. Overall, Sarah is very enjoyable to spend a session with!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Genuine Counseling Care

I genuinely felt as though Carrie McCormick helped me navigate the life challenges I was facing. I highly recommend her and this online Christian counseling experience.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Nate is a great listener and has a lot…

Nate is a great listener and has a lot of wisdom to offer. Nate bases his advice on biblical verses. He is always joyful , friendly ,and very patient.
Overall I would rate Nate an excellent marriage counselor.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Very Kind and Knowledgeable

I have been working with September for about a year this time around and worked with her previously about 6 years ago. She's very compassionate, and I feel heard and acknowledged during sessions. She has helped me be more compassionate towards myself and give myself space to feel my emotions, even the ones that were deemed "bad" to express when I was a kid.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great counselors

Great counselors
All 4 of the counselors I have worked with have been great. They are all helpful and friendly.

July 23, 2025
Unprompted review

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