Online ordering was easy, intuitive. Standard shipping yet arrived on third day after order placed at a rural location. Value for money. Products safely packaged. Products as ordered. Already a repeat... See more
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Review summary
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Victoria is a LEGEND !!!! Her knowledge was great, and her customer service was down to earth and amazing !! Her recommendations made the process easy and she helped me get exactly what I was loo... See more
Company replied
Could not get more easier and clearer than this! Select the product, pay, receive the product, pretty straight forward. I am repurchasing a newer model of my old CPAP machine so I didn't need much adv... See more
Always super quick delivery, good prices in a competitive market. I bought a travel CPAP machine and haven’t used it quite yet. But as usual everything was beautifully packed and organised. Many thank... See more
Company details
Written by the company
MyCPAP has been established for over 10 years and is Australias leading supplier of CPAP products. We supply CPAP machines, masks and accessories. We have all the leading brands which include ResMed, Philips Respironics, Fisher and Paykel Healthcare, Transcend and Lowenstein
MyCPAP - The CPAP specialists
Written by the company
- We have a great understanding of people with sleep apnea
- We have a great understanding of CPAP machines and masks and have over 10 years experience
Fast and free shipping for orders over $100
Express deliveries available
We guarantee delivery of all items with a money back or replacement guarantee in place. We also offer a 14 day money back guarantee on all products
Contact info
Po Box 225, 2065, St leonards, Australia
- 1300272766
- enquiries@mycpap.com.au
- mycpap.com.au
4.8
Excellent
5K reviews
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Phone calls were answered quickly &…
Phone calls were answered quickly & questions were also answered satisfactory leaving confident that the AirSense 11 was the best product for my requirements.
June 5, 2026
Excellent service
Excellent service, easy to navigate website and product delivered next day
June 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
An annoying company to deal with.
Sent me the tracking number before sending the parcel causing confusion and made me think my parcel was lost.
Company is now spamming me because apparently buying from them signs you up for spam marketing.
Really annoying experience. Won't be buying again.
Update: As you can see, from the reply below. The bad communication from the company regarding my delivery is my fault. How riddiculous.
You guys sent me the tracking number. Not the courier, not me. YOU.
You said it was shipped. It was NOT shipped.
Thank you for confirming you are a terrible company to deal with.
June 2, 2026
Reply from MyCPAP
Hi Tony
I think you will find most companies have to pick parcels and allocate a tracking and this always goes live when scanned by the courier company. I am sorry you did not realise this. With regards to spamming I can assure you we only contact you with regards to matters related to mycpap and have not given your data and every time something is received there is a unsubscribe button. I have taken the liberty to remove you from our mailing list and exclusive mycpap offers
ordering online didnt work because the…
ordering online didnt work because the paying side of it had a glitch. I rang the office and they couldnt get the payment to work so had to manually use my card details.
June 1, 2026
An old and very satisfied customer with MyCPAP
I have been a customer with MyCPAP for many years now and have always found them to be reliable in the quality of their products, efficient in their delivery service, very professional in their advice as well as answering queries and finally, always [often], receiving their reasonably priced sales promotions on CPAP machines and masks.
May 30, 2026
All easy & good
May 20, 2026
Item has not arrived- Lost in the post.
May 27, 2026
Reply from MyCPAP
Hi Stephen
Thanks for leaving a review as we don’t check arrival of every parcel but we have looked into this and the expectation is it will be with you soon. We have no control over time taken to deliver but can guarantee this left within a day of placing the order. We will guarantee this will be delivered or we will replace the goods
Prompt delivery of the correct product
May 27, 2026
Efficient & fair price..
May 19, 2026
Excellent service buying a medically required oxygen concentrator
I needed an oxygen concentrator and after doing my research rang My CPAP and spoke with Christian who was extremely helpful and promised my machine would arrive before the end of the week. True to his promise it arrived and I am extremely satisfied with the product and service I received. Highly recommend this company.
May 27, 2026
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