mycr7 Reviews 

313
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the fabric feels wonderfully premium, fits comfortably, and stays cozy all day long. Buyers also appreciate the remarkably fast delivery times, helpful communication, and the lovely surprise gifts frequently included inside their packages. However, some people mentioned that their delivery was exceptionally late or that they had completely failed to receive their shipments on time. Others additionally noted that the item sizing ran extremely small compared to expectations and that the packaging fell below their standards.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the exceptional quality and perfect fit. Reviewers... See more

Quality

People report positive experiences with quality, highlighting that items feature premium fabric, perfect... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the fast shipping times and... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of high... See more

Service

Customers had positive experiences with service, highlighting great products and smooth communication. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Responsive client service. Contacted them about a discount code they had offered me with last purchase, they replied quickly and it was immediately sorted. Fast delivery. And off course good quality p... See more

Company replied

Rated 5 out of 5 stars

Great service, great products! When you buy something you don't like, whether it's to small or there is another problem, its easy to contact them, send it back and exchange it for something else! Very... See more

Company replied

Rated 5 out of 5 stars

I recently tried Cristiano Ronaldo’s underwear, and they’re absolutely top-tier. The quality is exceptional — the fabric feels premium, the fit is perfect, and they stay comfortable all day. These are... See more

Company replied

Rated 5 out of 5 stars

For my grandson I ordered a pyama in a wrong size. I noticed it in the e-mail confirmation and send them an e-mail if it would be possible to have the correct size. They adjusted it right away. I als... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Your official CR7 reseller! Unleash your inner champion with mycr7. Offering fashionable and sporty high-end underwear, socks and homewear for men and boys from CR7 Cristiano Ronaldo Underwear & Socks. Your official CR7 one-stop-shop - as an official reseller of CR7 products, we are very proud to offer our clients an almost unmatched variety of iconic underwear, pyjamas, homewear, bathrobes, and socks. At mycr7.ch & mycr7.eu, caring is one of our a fundamental core values. Embark on a journey through the CR7 universe, discovering premium products, rock-solid customer support, and a shopping adventure that satifies from start to finish. Get in touch with us via Chat, WhatsApp or email for lightning-fast assistance that adds an extra touch of assurance.

New client promotion

Get a discount on your first order

Visit our shop, sign up to our newsletter and get a discount on your first order.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

313 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(313)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice material

Nice material, soft and breathable, comfortable and looks good!

June 25, 2024
mycr7 logo

Reply from mycr7

Hi there😊
Thanks for sharing your experience on your buy😊! We're thrilled you're happy with your purchase.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

Happy son

Thanks for the nice products, my son was very happy. Good service also. 👍👍👍

June 24, 2024
mycr7 logo

Reply from mycr7

Dear Isabel😊
We are very glad, that you and your son are happy with your buy and thank you for your valuable feedback.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

good

good quality, happy with the product

May 31, 2024
mycr7 logo

Reply from mycr7

Thanks a lot for your positive review. We appreciate your feedback😊!

Rated 1 out of 5 stars

I don’t receive the product

I don’t receive the product

April 26, 2024
mycr7 logo

Reply from mycr7

Thank you for bringing this to our attention. We received your email from yesterday and are actively looking into the matter. Our customer support team will be reaching out to you shortly to address this matter personally. Best, your mycr7.eu-team

Rated 5 out of 5 stars

Trust

It was a great experience. I had ordered a wrong size. And you send me a msj to send me the wright size. Thank you

April 22, 2024
mycr7 logo

Reply from mycr7

We are glad we could assist you, and thank you for your valuable feedback.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

Great product great service

I was very pleased with the product I ordered (Quality and function ). Further the prompt and uncomplicated service, timely delivery were part of my good experience

April 18, 2024
mycr7 logo

Reply from mycr7

We are very happy to hear you're happy🎉😊, and thank you very much for sharing your experience with us and others.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

The shipping were so short and the…

The shipping were so short and the materials are very comfortable

April 1, 2024
mycr7 logo

Reply from mycr7

Thank you for your positive review and sharing your experience at mycr7.eu. We're glad to have met your expectations with our quick shipping and comfortable materials😊.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

Very good quality

Very good quality. Comfortable and soft. Fast delivery. Very happy with the buy

March 25, 2024
mycr7 logo

Reply from mycr7

Thanks for sharing your experience😊! We're thrilled you're happy with your purchase.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

Friendly customer service

Had a problem with my package.this has been lost during shipping.
Problem fast and kindly solved.
Very good customer service.
Thankyou

April 15, 2024
Unprompted review
mycr7 logo

Reply from mycr7

Hi there! We're here for you every step of the way🤝. Thank you for your kind words.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

So fast shipping to Europe

So fast shipping to Europe, like 3-4 days. Quality is pretty nice.

February 22, 2024
mycr7 logo

Reply from mycr7

Hi Mary😊 We're very happy to hear about your positive experience with us and our products! Thank you for your review!
Best, your mycr7.eu-team

Rated 4 out of 5 stars

The quality is great but the delivery…

The quality is great but the delivery time was a bit long.

January 29, 2024
mycr7 logo

Reply from mycr7

Dear Bank - firstly, a big thank you for taking the time to leave us such a positive 4/5 star review! Your feedback is invaluable to us and greatly appreciated. Regarding your mention of delivery times - as a multinational operating company, we understand the importance of punctuality in our services. For each country we serve, we meticulously display estimated delivery time frames for your convenience. We're pleased to note after reviewing your case, that we delivered within our displayed timeframe. Best, your mycr7.eu-team

Rated 5 out of 5 stars

The pants fit great

The pants fit great, the material is stretch and I like it very very much... it is an confortable felling

January 29, 2024
mycr7 logo

Reply from mycr7

Thanks for your review - we appreciate your feedback!

Rated 5 out of 5 stars

Great service

Great service! They forgot a package, message was sent immediately with an apology. New package was sent with a small gift as an apology. Again, personal an great service. Thanks

November 23, 2023
mycr7 logo

Reply from mycr7

Dear Therese - thank you for your feedback! We strive for excellence, and though rare, mistakes can occur. Ensuring a great customer experience is our utmost priority and we appreciate your feedback. All the best, your mycr7.eu-team

Rated 1 out of 5 stars

My order has not arrived

November 21, 2023
mycr7 logo

Reply from mycr7

Dear Frank,

Our sincere apologies for the delay in your parcel's delivery. It's important to note that we collaborate with professional external multinational delivery companies. Delays, especially during the high-demand Black Friday sales week, can occur. Rest assured, we've promptly taken steps to address this issue and are dedicated to resolving it for your satisfaction as we separately informed you yesterday.

Best regards,
Your mycr7.eu-team

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