mydashcard.com Reviews 4

MyDashCard is a scam. I have plenty of money in my account and yet MyDashCard refuses to let me use it. I've tried multiple times to make a legitimate purchase with an well-established business, and yet ALL of those attempts have been declined. I've called their "customer service" and they're useless. One of the "representatives" told me that I was trying to make the transaction in the WRONG COUNTRY! I am an American, live in the United States, and the business is American, and based in the United States! MyDashCard refuses to give me a reason as to why my transactions were DENIED multiple times, they have told me that my card has more than sufficient funds to use, but that I have to wait ANOTHER DAY before I can try using my card with the same merchant (that will be the THIRD DAY that I've been unable to use my card for that transaction). However, they have told me that I can use the card with OTHER merchants and that I should waste more of my valuable time going to an ATM, where they'll charge ADDITIONAL FEES and withdraw the money. This is OUTRAGEOUS! 

I am not able to use my card, and there’s no help or guidance from the customer service. I have never received any useful information from the Customer Service, even though I called them more than 10 times, and it costs me money to call abroad. There’s no concrete solution or clear explanation on why I can’t use my card; there are only useless apologies and obviously wrong information, and unprofessional communication. As I’m at home in Turkey, technically abroad, I cannot use my card either online or in the store. I have called the Customer Service over 10 times now, and the problem is still not solved. At first, I was not able to use my card abroad on the website, and the Customer Representative said that they had activated my card, and I was supposed to be able to use it after that. After 3 calls, they said that I would never be able to use my card online if I am abroad, and they gave me wrong information. After that, they said that I can use my card because they had reactivated again, and they said it was not activated in the first place. They also said that I can only use my card in the store abroad. Today, I tried to use my card in the store and at 2 different ATMs. It did not work, and I am still waiting to use my card. When I called the customer service again, they only said that they’re sorry and there’s no concrete action or any guide on how I can use my card. They only say that it’s restricted, or they block my card. I urgently need to use my money in my account. I don’t know how to transfer or how to use it in the store or online because there is no explanation regarding this. And every transaction I tried was declined for no reason, and there’s no clear explanation for this either! I have never seen customer service this bad and unprofessional. It took me hours to call the customer service more than 10 times, and it cost me money every time to call abroad, and I’m still not able to use my card at all. And there’s no explanation on how I can make a complaint. Every call I made was a waste of time and money to me. There’s no website or any other thing I can reach out to. I am still not able to use my card, and I have already wasted hours and dollars calling the customer service. I want my money in the account, and I am waiting for a concrete solution instead of saying sorry and taking no action. They also said that they will report this and get back to me as soon as they can, but still no answer either to my emails or any solution.I do not want to call the Customer Service once again, just to spend money on unprofessional people wasting my time and my money.

This seems like a scam. It asks for SSN but doesn't need it. I've called the number twice and it just disconnected after 20 seconds. Never got any verification email. It gave me a wrong phone number for them to contact me. Be wary.

They are nothing but ripoff,did study. Got the card,on the front of the card it states,Funds Do Not Expire. No where on the back of the card does it state about inactively fee,they rip me off for over $20.00!!! They did this to me,I am sure they are doing it to other ppl too!! They should be reported to AG for fraud!!!