myfacesocksuk Reviews 

269
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I ordered a personalised Pokémon card slab for Father’s Day. The slab itself came cracked, so obviously I cannot give that as a gift. I was offered £2 as a ‘goodwill gesture’ ?! I then said this is un... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible do not buy bought T-shirt for Father’s Day, a blind cat could of done a better job.

Company replied

Rated 5 out of 5 stars

Absolutely amazing. It comes with protective layers to make sure it comes in the best condition. There are two layers of protective film so carefully use a pin or somethinf similar to get the second o... See more

Rated 5 out of 5 stars

These are the 7th and 8th shirts I’ve bought from this company. The prints are exactly as requested, the shirts are soft, comfortable and light-weight, so can easily be washed through and quickly drie... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Customize pet face socks or put your face on socks. Upload your photo and we’ll print them on socks just for you! Perfect Gifts For Any Occasion. Your Best Gift Choice. For Yourself or The Ones You Love.


Contact info

3.3

Average

TrustScore 3.5 out of 5

269 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(269)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality of Cushion cover is amazing

The quality of the cushion cover was amazing. Took a bit longer for delivery but that can be expected over the festive season, they did refund my shipping costs which shows me they are a reliable, competent company. Many thanks 😊

December 25, 2023
Unprompted review
Rated 5 out of 5 stars

5 stars and 2 thumbs up

I love the 2 pajama pants I got for my daughter's for Christmas. Each has a picture of their pet. I can't wait to give them the gift. So much I may do it on Christmas Eve 😄. I was so pleased with the staff who sent me a message to confirm the layout of my order. They were so pleasant. I highly recommend using them and I plan on ordering from them again. ⭐⭐⭐⭐⭐👍👍

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have never experienced such great customer service from an online shopping company! Thank you for the memorable experience. Great service and great product! Will definitely buy again!

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Satisfied

The product itself was very good and easy to build. The only thing was that I didn’t get shipping/tracking updates at all so I did have to message them for it but they were quick to respond and help out! They sent me info and also answered some questions I had all within a day or two. Good product and good customer service!

December 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Prompt reply

I had Sara help me. She was professional in her reply and quick!
I needed to change delivery address to ensure someone to sign or receive the package and she was able to assist.
I am grateful x

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt response

Prompt response, assurance of my order correction/verification, overall professionalism on an email sent on a Saturday where their standard is "up to 48 hours ",she responded within hours.

December 9, 2023
Unprompted review
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Rated 1 out of 5 stars

Really unhappy with the customer…

Really unhappy with the customer service. I never received the shipment, I have been waiting for more than 2 weeks. When I told the customer service they said to get in touch with DHL myself, to get ride of me. I tried but only the sender can open a case with DHL, they are now unresponsive and won't return me the money. Really BAD customer experience

December 8, 2023
Unprompted review
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Reply from myfacesocksuk

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

Rated 5 out of 5 stars

Excellent product and service

I'm always so pleased with every item I've purchased. My last purchase was the fleece blanket with my sweet dog's face.
Not only is it adorable but it's soft and warm and nice quality. I'll treasure it for many years.

December 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Very reliable

Very reliable. I was 50/50 purchasing from a website that had never purchased from before due to scamming etc. I received my order exactly when it said it would arrive and the quality and material is unreal and the pictures are not blurry at all. The sizes are correct.. my Shop app informed me that it was delivered elsewhere but came to my house that was the only confusion so I did send an email about this and I was helped straight away. No complaints whatsoever. I will definitely be ordering again. Amazing birthday or Christmas ideas or just a gag gift. Love them. Thank you so much.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

easy to order and upload images!

easy to order and upload images!
would be good to see a preview though..
Sara in customer service was a great help, i had a discount code that the site wouldnt apply, i emailed her after i made my purchase and she refunded me the discount amount!

December 4, 2023
Unprompted review
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Rated 5 out of 5 stars

Issue sorted

I had an issue with my order, but Sara was really nice and sorted it out for me. I heard back almost immediately which I didn't expect and had it sorted out in no time. Thank you Sara. I will definitely buy from your site again, knowing you do care if there are any issues and want to remedy them.

November 26, 2023
Unprompted review

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