We placed an order on August 17, 2016. We still have not received our product. I have called them several times using both options offered and they never answer the phone. I have emailed them askin... See more
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See what reviewers are saying
I placed my order and actually got a call from customer service a few days later informing me that one item would be shipped a bit later than expected. Since I was taking these items as gifts to frie... See more
I submitted a request to my favorite city with no response yet. My order took too long to be delivered, so unable to use for the intended purpose. Still waiting to hear about a refund. If it would h... See more
MyFavoriteCity.com is the best state themed website ever created. Coming up with unique gift ideas is always so difficult for me, but this site handles the tough ones. My husband and many of our frien... See more
Company details
Information provided by various external sources
Founded in 2003, we offer a wide range of fun and unique Gifts & Gift baskets tailored to destinations worldwide.
Contact info
10307 West Broad St, Suite 153, 23060, Richmond, Virginia, United States
- 800-285-1880
- myfavoritecity.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Beautiful, Yummy, and Fun Gift Basket!
I ordered a special custom gift basket for my girlfriend. She recently had major surgery and needed cheering up. I had great products to choose from and was very pleased with the final outcome. My girlfriend was so excited when it arrived. It was so beautifully packaged! The customer service was great! They were very helpful and easy to work with. I will definitely be using MyFavoriteCity.com for all my future gift basket needs!
Primo Products and Service!
I found the website to be user friendly and checkout process was quick and easy. I was very happy with the basket I purchased. The presentation was nice and I was surprised at how quickly it arrived. Would definitely buy again and recommend to friends.
Good selection and great service
Nice job all around. They have a pretty wide selection so I did not feel like I needed a custom order. Everything was professionally packaged and delivery was on time.
Excellent service!
Excellent customer service! Highly pleased with my purchase and how quickly it was delivered. My friend absolutely loved it! Will definitely be a repeat customer. Thank you!!
Awesome gift basket!
I sent the Taste of Georgia Deluxe Food Gift basket to my friend for her fiftieth birthday and she loved it. She especially liked the Georgia Peach Butter. She also now uses the basket to hold her mail. Great job My Favorite City!
Great site to find a unique gift
I purchased a gift basket for my daughter themed for the city she attends college. It was an easy purchase and made a great gift that she loved. I will shop at My Favorite City again!
always dependable and fast
I put together complimentary gift bags for customer and prospect events several times a year. Myfavoritecity.com has a great geographic selection and competitive prices.
Awesome gift baskets!
I bought several gift baskets here for Mother's Day - to send to my mom, aunts and friends. They were beautiful. Everyone loved them and was so excited to receive. Woul definitely order from here again.
Great wedding gift
We used my favorite city for our wedding. They offered great gifts, particularly for our out of town guests. We ordered last minute and they went out of their way to get everything shipped when we needed it. Saved the day! I highly recommend.
Great selection, great service
I've used Myfavoritecity for several big events I've planned. They have a great selection of items that work well for corporate event gifts. I also use them because their service is first rate.
excellant service
Last year,ordered pottery from Arizona and received in one piece.
I do not have any outstanding bill, so am wondering of this email.
I have no further plans for further purchases.
SKETCHY!
If you aren't making 25 baskets for 4 out of state conferences, expecting your $350 order to come within a month, don't need to reach customer service by 'live chat' or by phone within that month of waiting for your products to arrive, then MyFAvoriteCity will not disappoint you. They do have unique items but the stress and anxiety they caused me for my biggest order of the year was not worth it and after requesting my order to be cancelled 3x, low and behold, I got my products delivered! They cost me more money than I earned since I had to pay extra shipping to rush my orders to my clients out of state to meet their deadline. I will NEVER order from them again.
Had no problem ordering quick and easy
I had no problem finding what I needed and it was quick and simple to order
Great product and price!
I've used this site for many years and will continue to do so. The products they provide are quality and the price is the cheapest I've seen. The order process is quick and easy and the shipping immediate. Happy customer!
Exceptional
I contacted this company by phone to inquire as to where the merchandise would
be shipping from. The person I spoke with was very helpful and friendly. I explained that I had been ripped off by two other companies and had disputes ongoing with both companies.
I needed the products quickly since it was for an event that I was putting on and I was almost out of time. She took the time to contact the warehouse and make sure they had enough product to fill my order and called me back. She then guaranteed me that it would arrive before the deadline. She was not kidding. I got exactly what I needed and received it in a couple of days.
I have not received this kind of customer service from a company in years.
Awesome customer service and very caring employees!
fun product; good service
I enjoy ordering from MyFavoriteCity. The products are appealing and well received. I will repeat that it would be helpful if the firm added a log in to the website for returning customers. I order a number of times per year and would appreciate this time-saving feature.
Texas all the way!
Gave a gift from Texas to coworker moving to Canada. She was very pleased with it
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