myflexbox Reviews 

226
•
TrustScore 1.5 out of 5

1.4

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Company details

  1. Logistics Service

Written by the company

BITTE BEACHTEN: myflexbox ist kein Paketdienst. Wir stellen unsere Paketstationen lediglich als Infrastruktur bereit. Für Zustellung, Abholcodes und Sendungsstatus sind ausschließlich die jeweiligen Logistikdienstleister verantwortlich. Bei Problemen mit Paketen wenden Sie sich bitte direkt an den entsprechenden Paketdienst.


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1.4

Bad

TrustScore 1.5 out of 5

226 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 74% of negative reviews

Typically replies within 2 weeks

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1.4

All reviews

(226)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

What a nightmare

What a nightmare! First my package was ‘too big’ (it was a small package with a watch inside) Then it was delivered and the myflexbox didnt send me a code. Then they sent me a code but the screen on myflexbox was broken. Finally, it worked a few days later. Ughhh

September 9, 2026
Unprompted review
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Reply from myflexbox

Good day,

We take feedback like yours very seriously, as it helps us identify areas where our processes and individual locations can be improved. Particularly in cases involving disruptions, delays, or technical issues, we continuously work to improve our processes, communication, and collaboration with our partners.

While we may not be able to resolve every individual case here, we would like to emphasize that we do take this kind of feedback seriously and are working to prevent similar situations from occurring in the future.

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Rated 1 out of 5 stars

Complete disaster

Complete disaster. UPS dont send Qr, pin codes. When you try to get it manually on myflex website, it changed my +49 to +43 phone number twice then blocked possiblity to change the phone number so cant verify it. When ur talking with UPS customer support it takes 2-3 hours to get trough bots etc. then they send you to myflex that was already closed cause it was friday afternoon. In mail from UPS it says package gonna wait for you 7 days, no it wont. It will wait 2 days then gonna go bye bye and be returned to shipper. Its one big flop, these myflexboxes were implemented year ago and still have same issues from what I can see on the internet. Well done German brothers

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

No info about storage time before an order placed

Service doesn’t allow you to know storage period before you place the order. As they say, “the exact storage time can be found on the notification sent to you by the myflexbox partner.” The whole point of a pick-up delivery option is that it allows you to be flexible in your plans – that’s impossible without knowing the storage time beforehand!
Due to the lack of information, I abandoned ordering with the service – I simply wasn’t sure that my parcel would be there when I got back from my trip and could collect it.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

You’d think that a parcel sending…

You’d think that a parcel sending station would allow you to print labels - but you’d be wrong. What’s the point of this box if I still have to go somewhere else to print the label? Can’t believe this exists. Total waste of my time.

November 26, 2024
Unprompted review
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