Problem with airline was solved in short-time. Refund was equals to estimated one. myflight takes commission around 30% - not small but also not big - value know from start. Probably my case was re... See more
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Super work! Absolutely satisfied with MYFLIGHTRIGHT! They made sure that we received what we should have with next to no complications! Thank you !
Our BA flights to London were cancelled last minute and forced us to rebook on another airline and triple costs. So although BA refunded our original flight cists quickly we wanted our legal EU 264 c... See more
First things first, MyFlightRights did their job and got our money back. During the first steps we received regular updates about the progress. After a couple of months it became very quiet and final... See more
Company details
Written by the company
Wir helfen Passagieren ihre Flugrechte durchzusetzen. Pro Jahr entsteht Passagieren ein Schaden von über 5 Milliarden Euro aufgrund von Flugverspätungen, Flugannullierungen und überbuchten Flügen. Wir übernehmen den gesamten bürokratischen Aufwand und das gesamte Kostenrisiko unserer Kunden. Eine Servicegebühr wird von uns nur dann berechnet, wenn wir die Entschädigunszahlungen erfolgreich durchgesetzt haben.
Contact info
Schauenburgerstr. 61, 20095, Hamburg, Germany
- myflyright.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 month
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It took a long time but the case…
It took a long time but the case concluded positively. I can only thank Myflyright for their persistence and for the transparency in dealing with the matter. Easy engagement and positive outcome. What would you need more ?
Bad Experience
I hired this company because the airline caused me and my family thousands of euros of damage because my suitcases were missing. After just five days, I canceled the contract and asked a conciliation company to intervene. I was informed by the airline that MyFligthRigth had already accepted a small amount of compensation from us and had not informed them of any cancellation of the contract, so they would no longer accept an intermediation process.
Run away from these companies because they immediately enter into an agreement with the airlines to collect their commissions.
What they do, any of us can do, sometimes with a simple email, and if you can't, look for conciliation companies. They're completely free.
Pathetic service
Pathetic service, it's been 2 years now I have still not received the compensation. Useless
MYFLIGHTRIGHT changed the compensation amount half way through
My airline canceled my trip and I had to stay in a hotel, I open a case with MYFLYRIGHT because the amount to be paid by the airline (according to MYFLYRIGHT) was the compensation for the cancelling PLUS the hotel. A couple of months later MYFLYRIGHT) just changed the amount to only the hotel and took a commision out of it. For just the hotel I could have done it myself and not pay the commision. MYFLYRIGHT should have told me since the beginning that the compensation for the cancelling could not be obtained, instead of showing me that compensation as what I was going to get and just change it arbitrarily and without any notice later.
Waited for month after submission of…
Waited for month after submission of all required docs. No feedback from customer service. Then suddenly process cancelled because they cannot handle my case because the airline didnt respond. What a show
Everything worked perfectly
Everything worked perfectly! It took a bit longer than expected, but that was out of their hands.
The Process was simple and the backup…
The Process was simple and the backup was great. After 7 months I received the Compensation I was due, but must say the satisfaction from in a small way beating this Scam Airline (Turkish) was the best result.
MYFLYRIGHT did an excellent job.
This company was so fast in the role…
This company was so fast in the role process. I received the money and every thing was well done.
I received my refund within 1 month
I received my refund within 1 month. No stress, just filled all the forms, send the request and waited. After refund confirmation they sent me money within 1 week.
I will definitely use and recommend Myflyright again
Im super impressed how easy it was to make the application and the nice outcome.
They dont help you find baggage without…
They dont help you find baggage without receipts 0/10
6 months to wait and then ...
After 6 months I received negative feedback on my claim: "We hereby assign all claims against the airline Lufthansa assigned to us by the passengers back to the passengers."
During this period I was assured several times that my claim is in progress and I have not to worry about the result.
Well, not really ...
A Warning Tale of Dubious Practices and Consumer Caution
I recently underwent an unfortunate experience with MYFLYRIGHT, and I believe it's crucial to share my feedback. I sought their services for a potential compensation claim, but my journey took an unexpected turn.
After careful consideration and perusing reviews, I opted to withdraw my request within the 14-day cancellation period, responsibly exercising my consumer rights. However, I was bombarded with reminder emails, creating an unwarranted sense of urgency. After approximately 2.5 months and numerous reminders, I received an email from MYFLYRIGHT demanding payment for alleged incurred costs, mentioning that they would soon send an invoice.
This not only contradicts their own terms and conditions but also raises concerns about their commitment to ethical and lawful business practices. As a consumer, I firmly believe in transparent and fair dealings, particularly in legal matters. Intriguingly, the language used in their email appeared to exploit legal terms without providing a solid legal foundation. This once again raises concerns about the company's communication practices and the potential exploitation of customers by creating an illusion of legality.
My purpose in sharing this experience is to caution potential clients. Exercise due diligence in considering your options and be wary of MYFLYRIGHT's communication and business practices before engaging their services.
Customer service contract number {96185-18949} all tickets related
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Regarding
Not recommended
After one year without any communication or success in the case of a 6h delayed flight a bill over 178.50 euro arrived.
I paid that money, but continued my case with airhelp.
Not recommended, without any success they still claim money for their "services". Absolutely the opposite of their advertising

Reply from MYFLYRIGHT
I was offered a meager compensation of…
I was offered a meager compensation of 270 euros by the flight company for delivering my two large suitcases four days late. However, when I contacted myflyright.com, they informed me that I could claim up to 4500 euros for myself, my wife, and my son. I had to purchase new clothes and other essentials for all three of us, which cost just over 1000 euros. Despite this, myflyright.com did not do anything to help me claim the full amount, and instead settled for the already-insufficient compensation offered by the flight company, which was provided by EUROWINGS (a company to beware of). Now, the company is attempting to charge me 80 euros for something that I have already done. This is extremely disappointing and unfair. myflyright.com/ should have advised me that it was highly unlikely that I would receive adequate compensation, instead of offering me a mere 270 euros. The situation is ludicrous.

Reply from MYFLYRIGHT
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