Myfreecourse Reviews 4,725

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the positive user experience, highlighting the ease of enrollment and the well-structured course materials. Many appreciate the flexibility of online learning, which allows them to study at their own pace. The staff and customer service are frequently commended for being helpful, supportive, and communicative, with many people noting the personalized assistance and quick responses. However, some customers experienced issues with excessive contact from different people and found the course requirements to be too time-consuming. A few people also reported receiving incorrect information or encountering data-related issues, and some mentioned difficulties in getting timely responses to their inquiries or support from their tutors.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers appreciate the easy enrollment, smooth... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Service

Users describe positive interactions with service. Many reviewers praise the great customer service,... See more

Customer communications

Clients share positive opinions on contact, highlighting the professional and quick responses from the... See more

Based on these reviews

Rated 5 out of 5 stars

I have just enroled in a course Level 2 preparing to work in adult social care. The enrolling and filling in the form was user friendly. I had contact and notifications on how my application was pro... See more

Company replied

Rated 5 out of 5 stars

Great experience so far. Easy enrollment, induction completed and course materials unlocked. Started the autism level 2 course. The first unit is well laid out. Although I can only rate on what h... See more

Company replied

Rated 5 out of 5 stars

Just signed up to a free Level 2 Certificate in Nutrition and Health online learning course with My Free Course. The application process was extremely easy and smooth. The communication from My Free... See more

Company replied

Rated 5 out of 5 stars

After a shaky start to my free course, so many personal issues suddenly took over, I contacted the college to discuss how I can proceed. They were professional and friendly and dealt with my issues qu... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I found "Understanding domestic abuse…

I found "Understanding domestic abuse level 2" interesting. The work books are comprehensive, and introduces you to the variants of domestic abuse. Its great to know your tutor is at hand too. They help if you don't understand! I recommend anyone who wishes to advance their knowledge to join this team!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Starting my own buisiness

I decided to study the government free learning about starting my own business. The staff are all very helpful and amazing. I am only a 1/4 of the way through the course and am on track to finish on or before my final submission date. The course itself gives me everything I need to know about starting my own business and more..

April 2, 2026
Rated 5 out of 5 stars

Really easy to use application am…

Really easy to use application am enjoying the course thx

April 3, 2026
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Reply from Myfreecourse

Hello Helen,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that you found our application process easy to navigate! It's great to know that you are already enjoying the material.

We hope you continue to have a positive experience as you progress. Should you need any assistance along the way, please feel free to reach out to us at onlinelearning@myfreecourse.co.uk.

Rated 5 out of 5 stars

The course is really well designed,so…

The course is really well designed,so you can navigate it easily,help is at hand when you need it and each section when marked comes with an email letting you know how you are doing and if you need to amend anything
Thoroughly enjoyable and rewarding

April 16, 2026
Unprompted review
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Reply from Myfreecourse

Hello Sharon,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that you are finding the course so well-designed and easy to navigate!

We are thrilled that you are finding the experience both enjoyable and rewarding. Should you need any further assistance as you move forward, please feel free to reach out to us at onlinelearning@myfreecourse.co.uk.

Rated 5 out of 5 stars

Supportive

I’ve had a genuinely excellent experience with My Free Course while working through my Lean Organisation Management Techniques course.

I am currently progressing through the course and have recently completed Unit 2. The content has been clear, engaging, and practical, making it easy to understand and apply the concepts in a real-world setting.

What stands out most is the level of support. Communication has always been timely, and the team show a genuine interest in my progress. They are consistently available, friendly, and approachable, which makes studying independently feel far less isolating.

It’s reassuring to know that support is there whenever needed, and that you are encouraged throughout your learning journey. I would highly recommend My Free Course to anyone looking to develop their skills in a supportive and well-structured environment.

April 16, 2026
Unprompted review
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Reply from Myfreecourse

Hello Connor,

Thank you for taking the time to leave us your feedback!

It is wonderful to hear that you have had such an excellent experience with your Lean Organisation Management Techniques course. We are delighted that you found the content clear and practical, and it is great to know that our support team has helped make your independent study feel like a shared journey.

Congratulations on your progress so far! We hope you continue to enjoy your course . Once you have have completed it and you would like to undertake another, please feel free to reach out to us at onlinelearning@myfreecourse.co.uk.

Rated 1 out of 5 stars

So far I have not been able to log in…

So far I have not been able to log in properly and can’t contact anyone

April 2, 2026
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Reply from Myfreecourse

Hello Amy,

Thank you for reaching out and sharing your feedback.

I am very sorry to hear that you have been unable to log in properly and have had difficulty contacting anyone.

A member of the team will reach out to you to help you follow this up with the college.

Should you need any additional assistance in the meantime please contact our support team directly at onlinelearning@myfreecourse.co.uk

Rated 4 out of 5 stars

Very good highly recommend

Very good highly recommend

April 16, 2026
Unprompted review
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Reply from Myfreecourse

Hello Manjit,

Thank you for taking the time to leave us your feedback!

It is wonderful to hear that you had such a great experience so far.

We hope you enjoy your course!
Should you need any assistance in the future, please feel free to reach out to us at onlinelearning@myfreecourse.co.uk.

Rated 5 out of 5 stars

Excellent free courses with great support

I have had a very positive experience with Myfreecourse. The courses are easy to access, simple to follow, and very helpful for anyone wanting to improve their knowledge and skills. I especially like that there are so many different courses available, which makes it easier to find something suitable for your interests or future career goals.

The learning materials are clear and easy to understand, even if you have been out of education for a long time. The website is straightforward to use, and the support team has been helpful whenever I have needed assistance.

I would highly recommend Myfreecourse to anyone looking for flexible and affordable ways to learn new skills from home.

Thank you so much for all the help and support that I have received! ❤️ 💕💞

April 15, 2026
Unprompted review
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Reply from Myfreecourse

Hello Nabila,

Thank you for taking the time to leave us your Feedback!

It is wonderful to hear that you have had such a positive experience with us. We are especially pleased that you found the learning materials clear and easy to understand.

We are so glad our support team could be there for you when needed.

Congratulations on all your hard work! Should you decide to explore another of our many courses in the future, we would be delighted to have you back feel free to reach out to us at onlinelearning@myfreecourse.co.uk.

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up. Lots of support and will make real difference to my career prospects.

April 8, 2026
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Reply from Myfreecourse

Hello Ros,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that you found the sign-up process easy and that you feel well-supported! We are especially pleased to know that this course will make a real difference to your career prospects

We hope you enjoy your course!

Rated 5 out of 5 stars

Thank you for the opportunity for me to…

Thank you for the opportunity for me to take this course free of charge, and great process and straight to the point to enroll. Thanks 🙏

April 15, 2026
Unprompted review
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Reply from Myfreecourse

Hello Ricci,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that you are enjoying the opportunity to study free of charge! It's great to know you found it to be a smooth experience from the start.

We hope you enjoy your course!

Rated 5 out of 5 stars

It’s very informative and helpful

It’s very informative and helpful

April 15, 2026
Unprompted review
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Reply from Myfreecourse

Hello Sheeba,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that you are finding the course material informative and helpful!

We hope you continue to enjoy your studies. Should you need any assistance along the way, please feel free to reach out to us at onlinelearning@myfreecourse.co.uk.

Rated 5 out of 5 stars

Course enrollment

It was very easy to enrol on the course, I had several emails explaining the course process from various people and a phone call to complete the enrolment. Everyone has been friendly and helpful. I have started the course now but not had any further contact as yet so cant comment further but I am happy with the process so far.

April 1, 2026
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Reply from Myfreecourse

Hello Cathy,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that you found the enrolment process easy and that our team provided a friendly and helpful introduction to your studies!

We hope you continue to enjoy your course and should you have any questions, please feel free to reach out to us at onlinelearning@myfreecourse.co.uk

Rated 5 out of 5 stars

Understanding Domestic Abuse - Level 2

I recently completed the Level 2 Understanding Domestic Abuse course and found it incredibly valuable. The content was clear, sensitive, and thoughtfully delivered, helping me build a much deeper understanding of the complexities surrounding domestic abuse. The staff and tutors were very supportive, and always willing to take the time to cater to my requirements. Their compassion and professionalism created a safe, respectful learning environment that made the course even more impactful. I would highly recommend it to anyone looking to develop their skills

March 19, 2026
Unprompted review
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Reply from Myfreecourse

Hello Sharon,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that you found the Level 2 Understanding Domestic Abuse course so valuable. This is a deeply important subject, and we are pleased that our tutors and staff provided the compassionate, professional environment needed to explore these complexities safely.

Congratulations on completing your qualification! We hope the skills and insights you've gained have a lasting impact. Should you wish to pursue further studies or if you need any assistance in the future, please feel free to reach out to us at onlinelearning@myfreecourse.co.uk.

Rated 5 out of 5 stars

Tutor was amazing

Tutor was amazing. She marked everything reqlly quickly and her feedback was really useful. I loved my course.

March 25, 2026
Unprompted review
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Reply from Myfreecourse

Hello Georgii,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that your tutor was amazing and that you found her feedback useful for your learning!

Congratulations on completing your course! Should you wish to undertake another one or if you need any further assistance, please feel free to reach out to us at onlinelearning@myfreecourse.co.uk.

Rated 5 out of 5 stars

Liza called me to let me know she’s…

Liza called me to let me know she’s there to support me, talk to me, lay to rest any worries and took on board my current needs! Seems like a great start and I’m happy to get started ☺️

April 14, 2026
Unprompted review
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Reply from Myfreecourse

Hello Katie,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that our team reached out and provided such a warm, supportive welcome!
It's great to know they were able to address your worries and tailor support to your specific needs.

We hope you enjoy your course!

Rated 5 out of 5 stars

Great courses and great support

Great communication from learning agents and a wide range of courses available. Easy to understand and would definitely recommend.

April 1, 2026
Unprompted review
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Reply from Myfreecourse

Hello Bex,

Thank you for taking the time to leave us your feedback,

It is wonderful to hear that you found our learning agents to have great communication and that you appreciated the wide range of courses we offer!
We hope you continue to enjoy your learning journey. Should you need any further assistance, please feel free to reach out to us at onlinelearning@myfreecourse.co.uk.

Rated 3 out of 5 stars

I started off fine with the course then…

I started off fine with the course then I was locked out and unable to study.Ive not anything else about it.

March 31, 2026
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Reply from Myfreecourse

Hello,

Thank you for reaching out and sharing your feedback.

We are very sorry to hear that you have been locked out of your course and haven't heard back regarding a resolution. We have followed this up with the college for you and you should get feedback in due course

Please feel free to reach out to us at onlinelearning@myfreecourse.co.uk in the meantime should you need additional support

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