Precision Optics Eyewear Reviews 

221
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally welcoming, patient, and truly knowledgeable when helping people choose the best products. Consumers also appreciate the professional advice and fast, efficient service provided throughout the entire process. A few other people also felt that the mobile home visit service is an invaluable and convenient asset for individuals with limited mobility. Reviewers frequently highlight the very reasonable pricing, simple payment options, and the ability to get quick repairs done on site. People love being able to browse without any pressure while receiving top quality assistance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly, helpful, and efficient nature... See more

Product

Clients share positive opinions on product quality, highlighting a wide selection of beautiful frames and... See more

Price

Customers consistently report satisfaction and appreciation regarding the pricing. People frequently... See more

Customer service

Users describe positive interactions with customer service, noting that staff are reliable, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are great, the welcome, friendliness and patience. No rush, no pressure and I trust the advice I've been given. The pricing is simple and offers value for money. Add aftercare and satisfacti... See more

Company replied

Rated 5 out of 5 stars

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and a... See more

Company replied

Rated 5 out of 5 stars

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her tha... See more

Company replied

Rated 5 out of 5 stars

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to th... See more

Company replied


Company details

  1. Eye Care Center
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Your Prescription Eyewear Specialists Showroom appointments & mobile home/work visit services If you are looking for the best eyewear provider in the Walton, Frinton, Clacton and surrounding areas, as far as Colchester, Harwich and Manningtree, then Precision Optics Eyewear® is definitely worth a look. Visit our showroom in Frinton-On-Sea, or have us come to you with our mobile home & work visit services throughout Tendring and the surrounding areas. Mobile home visit services are available to everyone. You do not have to be housebound, disabled or meet any special requirements. There are no additional costs for this service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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No recent history of asking for reviews

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4.9

All reviews

(221)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her that my only pair of glasses broke so they made sure to have my new pair ready tomorrow, which I highly appreciate! Two year cover for any damage to the glasses was also a nice addition. I would highly recommend!

January 26, 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for your feedback, we really appreciate it 🙂

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. My frames had broken and could not be repaired. Another pair were sourced that were exactly the same size to take my lens. Fast efficient service

January 19, 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you, much appreciated for your feedback! Many thanks! 😊

Rated 5 out of 5 stars

Fantastic service

Fantastic service.
Donna came to my home.
Bought a lovely range of glasses with her and helped me choose a great pair of glasses.

January 30, 2026
Unprompted review
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Reply from Precision Optics Eyewear

Thank you, this is great to hear, really appreciate your support 🙌

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Rated 5 out of 5 stars

Excellent service

I called into the office on the off-chance without an appointment and was seen immediately. I was listened to, and received professional and friendly advice regarding my glasses - and they were completed and delivered on the same day. I will definitely be using your company again. Thank you.

January 19, 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for your feedback, we really appreciate it 😊

Rated 5 out of 5 stars

Polite

Polite, fast and very efficient service. Reading glasses made whilst I waited and all at a very reasonable price.

January 19, 2026
Unprompted review
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Reply from Precision Optics Eyewear

This is great to hear! Thank you so much 🙌

Rated 5 out of 5 stars

Great

Premises lovely,staff very friendly and helpful,good selection of glasses,prices great

November 26, 2025
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you, much appreciated for your feedback! Many thanks! 😊

Rated 5 out of 5 stars

Head and shoulders above the competition

As a limited mobility user of this company a home service is invaluable. They were also able to save me hundreds of dollars of pounds off my high street opticians overall a professional customer focused service

January 7, 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for your feedback, we really appreciate it 🙂

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Rated 5 out of 5 stars

Great service - don’t hesitate in giving them a try

I recently took advantage of the Home Visit service and what a great asset to the company this is. Donna duly arrived with a fine selection of frames that can be tried without any fuss or pressure, in fact it was just like having a friend round. The prices are very affordable for quality glasses with no shortage of advice and guidance
offered if required. Exceptional all round service offered from this Company

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Expert team, the best for eye care.

The environment, customer service, personal approach. Professional and courteous staff, excellent communication skills, everything explained with patience to ensure understanding. Very friendly and relaxing. Colin and his team are second to none.

November 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service!

The staff went over and above to make sure I was completely happy with my glasses.
They put customer service above everything else and treated me like a friend.
I can’t recommend this company highly enough, I wouldn’t go anywhere else. Thank you so much.

August 7, 2025
Unprompted review

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