I’m truly grateful for how accommodating the florist was with my requests. Even though the flowers I ordered were out of season, they did their best to make my vision come to life. Their customer se... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent communication and wonderful quality of the flowers delivered by Julie at the local flower shop Lena in the greater city of Seoul. Ordered birthday flowers from Helsinki, Finland. Thank you /... See more
Superb customer service! Flowers ordered were as expected, large bouquet, fresh, and gorgeous. Junipter reached out quickly after initial delivery didn't have success as no one home. She and the flo... See more
Company replied
Excellent customer service Ordered Sympathy basket of flowers from UK delivery to Norway. Early evening at home my email showed the florist unable to supply as ordered for following day. Did I wa... See more
Company replied
Company details
Written by the company
Our mission is to make your loved ones smile even though thousands of miles might separate you. Giving flowers is a touching gesture that creates happiness. Our job is to help our customers instill this delight with our beautiful bouquets. We operate 24/7 and spread joy every day with each bouquet delivered. This is why we are in the flower business – to put smiles on peoples’ faces! We love what we do and you can rest assured that your flowers will be delivered fresh and undamaged.
Contact info
Charlottenstrasse 75, 10117, Berlin, Germany
- +442035142981
- order@myglobalflowers.com
- myglobalflowers.com
3.4
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you so much to the florist that…
Thank you so much to the florist that took the order for lollipop flower set in Berlin Germany (delivered on the 07/10/25) . The roses are beautiful my mother was very happy and on top you wrote out the note by hand (which was a lot). Everything came on time and the roses were perfectly fresh!
October 7, 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Ana 🌹
Thank you so much for your beautiful review! We’re thrilled your mother loved the roses and that everything arrived fresh and on time. Handwriting your note was our pleasure — we’re always here to make moments special! 💌
Advertisement
daughter’s birthday disappointment
Ordered flowers for my daughter’s birthday on Friday, to be delivered on Monday. In Germany. I am in the US, and chose this company because they supposedly were able to deliver that day. I was not notified that they wouldn’t be able to deliver, and could not tell me when they could deliver, until day of, so it was impossible to have anything delivered from another company. Super disappointing.
October 6, 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Teri 💐
We’re truly sorry for the disappointment on your daughter’s birthday. We understand how important timely delivery is, especially for such meaningful occasions.
In some cases, confirmation of delivery can take up to two business days after the scheduled date, and we regret that you weren’t notified sooner.
Thank you for sharing your experience — your feedback helps us improve. 💖
Reply from MyGlobalFlowers.com
Hello Stuart 🌼
Thank you for your kind words! We’re so glad you enjoyed the service and the flowers. We’re always here to help brighten someone’s day! 💐
Great Service
Great Service, same day delivery and the flowers were beautiful and fresh❤️ would order again.
October 2, 2025
Reply from MyGlobalFlowers.com
Thank you so much, Sean! We're thrilled you enjoyed the same-day delivery and fresh flowers. Your kind words mean a lot to us ❤️ We’d love to serve you again soon!
First time I used this company
First time I used this company, the delivery went very smoothly, the flowers good quality and matched the description. The recipient was very happy with the bouquet
October 4, 2025
Reply from MyGlobalFlowers.com
Thank you, Mrs Marzari! We're so glad your first experience with us went smoothly and that the bouquet brought joy. We hope to delight you again in the future!
Advertisement
Reply from MyGlobalFlowers.com
Thank you, Janet! We're happy the flowers arrived right on time and made your day special. Looking forward to sending more beauty your way 🌸
Perfect delivery even to the remote…
Perfect delivery even to the remote area I have requested to delivery to brought to..
Recipient was very happy. Quality of the flowers was amazing!
October 4, 2025
Reply from MyGlobalFlowers.com
Thank you for your lovely feedback! Delivering happiness—even to remote areas—is something we take pride in. We're so glad the flowers impressed and brought joy!
Accommodating and Reliable Florist
I’m truly grateful for how accommodating the florist was with my requests. Even though the flowers I ordered were out of season, they did their best to make my vision come to life. Their customer service was great, patient, responsive, and always willing to help with the changes and requests I had, even though my order was for next-day delivery.
The only thing I think could be improved is the delivery status updates. It would be nice to track the order more easily. But their customer service was always there whenever I reached out, which made everything smooth and easy.
Overall, I’m very thankful for the effort and care they put into making my order special. I really appreciate how much they tried to fulfill what I wanted and how easy they made the whole experience.
September 22, 2025
Reply from MyGlobalFlowers.com
Thank you so much for your kind and detailed feedback! We're truly grateful for your appreciation and are delighted we could bring your vision to life, even with seasonal limitations. Our team always strives to be flexible and responsive, and it's wonderful to hear that our efforts made your experience smooth and enjoyable.
We also appreciate your suggestion regarding delivery status updates — it's a valuable insight, and we're actively working on improving our tracking system to make it even easier for our customers.
Thank you again for trusting us with your special order. We look forward to serving you again and making your next experience just as memorable 🌸
The flowers arrived on time
The flowers arrived on time, and they were as shown on the website. I will order flowers from them again!
October 1, 2025
Reply from MyGlobalFlowers.com
Thank you, Elvie! We're delighted the bouquet matched your expectations and arrived on time. We’ll be here whenever you need to send something beautiful again 💐
Advertisement
I sent a thank you bouquet to a lady…
I sent a thank you bouquet to a lady who found my smartphone on one of my cruise stops in croatia and sent it on to me in the uk i ordered in the uk they were delivered next day in croatia. Brilliant
September 22, 2025
Reply from MyGlobalFlowers.com
Tony, what a wonderful story! We're honored to have helped you say thank you in such a meaningful way. Wishing you many more moments of kindness and connection!
Feels like a scam it’s so bad
I bought a very expensive bouquet for my mothers birthday. They informed me on the day at 16:46 that they cannot deliver, despite having taken payment. They offered to deliver next day, with no discount, which I agreed to because I wanted my mum to get flowers asap, even if it meant continuing with them. No flowers even by 18:00 and no message. I requested a refund as no flowers, which they then refused claiming they would arrive by 8pm. The email lacked any form of greeting or politeness, was without any apology or understanding - and the flowers of course did not arrive by 8pm. Disorganised, rude and poor understanding of their market and product. Feels like a scam. There is no point to flowers which won’t arrive on time.
September 30, 2025
Unprompted review
Reply from MyGlobalFlowers.com
We’re truly sorry for the experience you had — especially on such an important occasion. We understand how upsetting it must have been to face delays and unclear communication, and we deeply regret the inconvenience caused.
Please know that we’ve already issued a full refund of €80 to your account as a gesture of apology. We take your feedback seriously and are working to improve our coordination and customer support to prevent situations like this in the future.
Item delayed/missing and dying
The flowers did arrive( after 3 days, not the same day) the chocolate was missing. The biggest disappointment was the flowers, they didn’t look healthy, nearly dying, specially that I took the premium package
September 19, 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Andrew 🌸 We’re truly sorry for the delay in delivery and the condition of the flowers you received — especially considering you selected our premium package. We also regret that the chocolates were missing from your order.
This is not the experience we want for our customers, and we understand how disappointing it must have been. As a gesture of apology, we’ve already arranged a complimentary replacement delivery, which we hope better reflects the quality and care you expected.
Thank you for bringing this to our attention.
Ordered from the NL to Greece
Ordered from the Netherlands to surprise my parents in laws on Hersonissos, Greece. All went well, I am happily suggesting their services. There was 12 Eur surcharge - I guess based on the location. They delivered 3-4 hrs after I placed my order. Thank you for helping me surprising my family
September 17, 2025
Unprompted review
Reply from MyGlobalFlowers.com
Thank you, Csenge! We're so happy the surprise worked out beautifully, even across borders. It’s an honor to help create special moments for your loved ones 💝
Advertisement
Wrong flowers, late delivery, bad support.
Order was delivered very late in the day. I contacted the support during the day, they gave me completely wrong information, when I told them it was incorrect they apologised but provided no support at all. When flowers have been delivered they were not the ones I ordered and they haven't been even the same color of the ones from the image. This is a big scam and I advise everyone from ordering somewhere else.
September 15, 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Goran 🌸 We do our best to match the product shown in the photo. However, if specific flowers are unavailable, our florists may make substitutions without prior notice. Flower types, colors, greenery and accompanying items may vary, but the final arrangement will always reflect the value of your order.
We’re very sorry for the inconvenience you experienced with support. This is not the standard we strive for, and we understand your disappointment. As a gesture of apology, we’ve already offered a 10% discount in bonus points to your account, which you can use for a future order. We hope this helps restore some trust and gives us a chance to make things right.
Thank you for your feedback. We’re working hard to improve and hope to serve you better in the future.
5 star service
I ordered flowers for my sister the night before her birthday unsure if they would be delivered in France at such short notice. Not only did they arrive on time but were beautiful and just what I wanted.
I am very happy with the service and would highly recommend to anyone sending flowers closer to home or abroad
August 26, 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your lovely review! We’re so glad the flowers arrived on time in France and were exactly what you wanted for your sister’s birthday.
We appreciate your recommendation — if you ever need assistance, you can reach us at order@myglobalflowers.com. 💐
They are my to-go to for flower delivery from now on
The delivery was on time, It was exactly what I ordered and friendly delivery.
September 3, 2025
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your review! We’re happy the delivery was on time, exactly as ordered, and friendly.
If you ever need help, feel free to contact us at order@myglobalflowers.com. 💐
Excellent business
My daughter recently moved from Canada to Columbia. I sent her flowers for her birthday. I am happy to report that they were delivered as ordered and my daughter said they were beautiful. I found the price to be extremely reasonable and was so happy to find this reliable business. Will definitely use again.
September 3, 2025
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your kind words! We’re glad your daughter in Colombia received her birthday flowers exactly as planned and loved them.
We appreciate your trust and look forward to assisting you again.
If you ever need anything, you can reach us at order@myglobalflowers.com. 💐
Advertisement
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your review! We’re glad the service felt fast and efficient for you.
If you ever need assistance, you can reach us at order@myglobalflowers.com. 💐
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your feedback! We’re happy to hear the service felt great for you.
If you ever need help, feel free to contact us at order@myglobalflowers.com. 💐
Thes is great service I'll never seen…
Thes is great service I'll never seen before thank you for all staff the GlobalFlowers
September 3, 2025
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your kind words! We’re glad to hear the service felt great and that you appreciated the work of our team.
If you ever need help, feel free to contact us at order@myglobalflowers.com. 💐
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.