Mygoodknife.com Reviews 

2,545
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often finding items that are hard to locate elsewhere, at competitive prices. The service is frequently highlighted as exceptional, with many people appreciating the responsiveness and overall pleasant experience from ordering to delivery. Reviewers are particularly impressed with the fast delivery, well-packed items, and the excellent condition in which products arrive, even for international shipments. However, some customers also noted issues with delivery companies, mentioning delays or minor damage to the outer packaging, though the product itself remained intact. A few other people also felt that a product they received was defective with a misshapen blade and uneven grind, and that the vendor did not investigate the issue further.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting the superb quality of high-end... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and fast shipping,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high-end products and excellent... See more

Price

Users describe positive interactions with price, frequently highlighting good, keen, and competitive pricing... See more

Service

Customers had positive experiences with service, often highlighting the excellent quality of service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a big knife for myself with delivery into Ukraine. Was wondering how everything would go. Afraiding the knife would stuck on the customs or anything like that. But no, item was sent next... See more

Rated 5 out of 5 stars

MyGoodKnife is good in all aspects! First of all the service, relationship with customers, quality of goods, price and fastest delivery! Не меняйтесь главное, вам уже некуда расти , дайте возможнос... See more

Rated 5 out of 5 stars

Great online shopping experience. Superb quality high-end products and super fast shipping, with items received, well packed and in great condition on the other side of the world in a week ! The items... See more

Rated 5 out of 5 stars

Fast international shipping, very good tracking, knives were packaged appropriately to avoid damage during shipping. Everything else I have to say is for Shiro Kamo himself, so it’s not appropriate fo... See more


Company details

  1. Kitchen Supply Store

Information provided by various external sources

Hello! Welcome to MyGoodKnife.com. MyGoofknife is Official Distributor of Tojiro Co.Ltd (Japan); Sumikama (Kasumi), Mcusta and overs . Premium retailer of Nesmuk (Germany), Buck knives (U.S.A.) Official retailer of Extrema Ratio Knives Division, Marttiini ; Mcusta knives, Carl Linder Nachf; Puma Knives; Deejo ; Custom Knife Factory ; ICEL; Opinel; Camillus ; Tramontina ; Miguel Nieto ; Böker ; Zwilling (J.A. Henckels) ; WildSteer ; Claude Dozorme ; Seki Kanetsugu and other. You can find all brands at main page. We ship worldwide. You can check information about shipping in “Delivery”. Shopping on MyGoodKnife is absolutely safe. MyGoodKnife is secured with SSL (Secure Socket Layer) certificate by Thawte. Our webshop is encrypted with 128-bit SSL protection. So your personal data and payment transaction is completely secure! We also will be glad to see you in our stores in Finland. In MyGoodKnife stores you will find a broad variety of knives for all kinds of application and choose a product suiting your personal needs. We are finnish company Lämmin Tuuli OY and 15 august 2014 we opened stores at the following addressees: Lappeenranta, Valtakatu 52, Helsinki, Mannerheimintie 52


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,545)

247 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EXTREMA RATIO 39-09 & MIKOV PREDATOR KNIVES

I'm happy with the purchase and the deal I got from the company. I was impressed with the extremely fast delivery. My order was also delivered in impeccable packaging. Speaking with the (Viki) service team helped me get exactly what I was looking for.

May 30, 2024
Rated 5 out of 5 stars

Excellent company

A wide range of quality items. I was impressed with the extremely fast delivery. My order was also delivered in impeccable packaging. Well done - will certainly purchase more from you - Thank you.

May 29, 2024
Rated 2 out of 5 stars

Waited 10 days to find this out!

Please explain if you’re not covering VAT or charges. I paid £151 for knife, plus £7 for euros to pounds exchange via bank (fine). But hammered with a £61.61 customs charge. £35.65 VAT, £12 handling charge and £13.96 import duty. That’s nearly half the price of the item I bought! Not a happy man!

May 24, 2024
Mygoodknife.com logo

Reply from Mygoodknife.com

Thanks for your feedback. We are sorry that you reviewed not our service, but the level of taxes in your country and the laws of your country. From the start of Brexit in 2020, you must pay VAT and customs duties in your home country. You paid price with VAT 0% as it is required since Brexit. Even though now it's 2024,l we're reminding about it all UK customers at least three times: on the Shipping Terms page, in the Terms and Conditions and in the shopping cart. You have been notified that you must pay taxes to your country. We are sorry that you are not satisfied with the laws of your country, but we have nothing to do with it.

Rated 5 out of 5 stars

Best online knife retailer

Mygoodknife has rapidly become my favorite online retailer. Awesome selection and great prices. Customer service is superlative and selection is fantastic. I am very pleased with my Boker 5.5, a knife I have wanted since it was released. Thanks!

May 12, 2024
Rated 5 out of 5 stars

Good job!

Ordered quite a few items so there was room to overlook/misplace/miss a few things on my oder list but no such thing happened and all items arrived as expected. Good job on seller's part. I'd like to believe they listened in to my request I had too.

May 13, 2024
Rated 5 out of 5 stars

Pros

Professional handling the costumer, shipping internationally, Fast shipping (war time in my country).
Keep up the good work.

April 23, 2024

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